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Author Topic: Alamy Cleared Payment Became Uncleared?  (Read 320 times)

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« on: July 21, 2021, 13:38 »
0
Today I have noticed that my cleared balance was reduced to a smaller amount, but I don't see any refunds. How can it be?
 


« Reply #1 on: July 21, 2021, 13:40 »
0
Did you check your pament for refunds waaaaaaay back? I once had a refund on Alamy for an image almost half a year after it sold.

ShadySue

  • There is a crack in everything
« Reply #2 on: July 21, 2021, 14:10 »
+1
It's always best to go to their forums directly. Many instances have been reported there, and Alamy have said it's a "technical issue".  ::)
https://discussion.alamy.com/topic/14633-licences-un-clearing/?do=findComment&comment=294737

What I don't know is how people knew their cleared sales had 'uncleared', unless they write daily notes.
Does it actually indicate the change on some stats page?

« Reply #3 on: Yesterday at 09:50 »
0
LOL, after I posted the initial message, the cleared balance appears to be normal today.  ;D

Sue, the only photography forum I participate is this one.  ;)

ShadySue

  • There is a crack in everything
« Reply #4 on: Yesterday at 10:22 »
+1
LOL, after I posted the initial message, the cleared balance appears to be normal today.  ;D

Sue, the only photography forum I participate is this one.  ;)
Fairy Nuff; but you don't need to participate, or even sign up, to join the Alamy forum, it's open for all to read.

« Reply #5 on: Yesterday at 11:42 »
0
LOL, after I posted the initial message, the cleared balance appears to be normal today.  ;D

Sue, the only photography forum I participate is this one.  ;)
Fairy Nuff; but you don't need to participate, or even sign up, to join the Alamy forum, it's open for all to read.

I know I know, except I have no interest to read more forums. Thanks for giving me great tips all the time.  ;D

« Reply #6 on: Yesterday at 15:15 »
+1
Same happened to me. Dropped by about $35. Back again today though


 

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