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Incorrect keywords DT

Started by litifeta, February 17, 2010, 23:09

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red

DT is not fond of the word "nobody." Tangie, an admin says,

"... it is not that "nobody" is not accepted as keyword. We already have an option to search for images with or without people - see Dreamfinder advanced search tools. You can use nobody but, as general recommendation, do not use keywords that do not really help your images in searches. Remember that less may be better from certain points of view so keep image keywords as short as possible."

FD

Quote from: Red on February 27, 2010, 15:39DT is not fond of the word "nobody." Tangie, an admin says...
Yes that was in a reply to my post. However, I wonder how many buyers use those extended search options. I still keep using nobody, one/two/three person and isolated as standard keywords that are good for all sites.
Money won't make you happy.

donding

Quote from: FD-amateur on February 27, 2010, 10:06
Quote from: donding on February 27, 2010, 03:09How do you know that you've been flagged? Do they e-mail you or is it posted on the site?
You will get a comment on the image. The problem is that for flagging, the comment reporting was off by at least a year till recently, so you had no choice to reply in time.

Would it be a wise idea to go in and edit the keywords on those antique images? I use to put "landscape/horizontal" for direction and "color/black and white" for type of image. I know alot of the early ones have those keywords in them. I don't do that any more and haven't for awhile so wonder if it wouldn't be a wise idea to do it before they do get flagged.

RT

Quote from: Red on February 27, 2010, 15:39
DT is not fond of the word "nobody." Tangie, an admin says,

"... it is not that "nobody" is not accepted as keyword. We already have an option to search for images with or without people - see Dreamfinder advanced search tools. You can use nobody but, as general recommendation, do not use keywords that do not really help your images in searches. Remember that less may be better from certain points of view so keep image keywords as short as possible."

There are certain terms and words that are widely used across all stock agencies worldwide both micro and macro and have been for a very long time, the fact that a DT admin is encouraging contributors not to use them is not a very comforting thought, but nothing surprises me about DT anymore, I sometimes wonder if they actually want anybody to buy stuff there.

madelaide

#54
Quote from: Red on February 27, 2010, 15:39
DT is not fond of the word "nobody." Tangie, an admin says,

"... it is not that "nobody" is not accepted as keyword. We already have an option to search for images with or without people - see Dreamfinder advanced search tools. You can use nobody but, as general recommendation, do not use keywords that do not really help your images in searches. Remember that less may be better from certain points of view so keep image keywords as short as possible."

Hmm, you can select "with people" in advanced search, but not "without people", what I think would be a very useful choice.

But do they accept flagging on "nobody"?  That's silly.  They may say it's useless, but not that it is wrong to use it.

Was this answer in their forum? I would like to comment this.


click_click

WOW, I had an image reported yesterday where the person suggested to remove about 80% of my keywords, that mostly directly relate to the image.

I wrote to support.

Funny thing the comment showed up as new but the date was from 2007.

I said it then when they started the keyword reporting and I say it now: It's not working.

Now, they have to have a massive amount of resources work on this glitch and guess what? Someone is paying for this and in these times it's not the buyers, it's rather us contributors not getting another raise soon...

Not happy about how this panned out.

Pixart

I guess you know where our 20% pay cut will be applied  :o

click_click

Quote from: Pixart on February 28, 2010, 03:06
I guess you know where our 20% pay cut will be applied  :o

I'd rather see this money invested into reviewers checking keywords while image review and locking them right away.
If changes need to be made it should be done by request through support. DONE.

madelaide

Indeed, DT has a 'without people' option, which is hidden in the 'model properties' tab. It makes a lot of sense... to them  ???  It seems no one thought of having it next to "with people" check box.

from their forum
QuoteIt is an option, just not in the same place as the 'with people' option. You have to click on the 'DreamFinder advanced search' down arrow, click on the 'model properties' tab, and from there select 'No people'.

click_click

I got an answer from DT today saying that they are going through the reports "gradually" - that's why they state back to 2007.

I wonder what happened in the last 3 years with those reports...   :-X

Secondly I'm being harassed by a member reporting keywords that are directly related to the images.

What a waste of time.

Elenathewise

I received 33 comments today that my images were flagged for incorrect keywords.
Ridiculous fact #1: The date on the comments is 2007.
Ridiculous fact #2: Vast majority of the reported keywords are directly related to the image.
EXAMPLES:
1. Image containing nothing but closeup on red rose is flagged for "red" and "rose"
2. Image depicting child playing on beach is flagged for "child" "play" "beach"
3. Image of echinacea flower is flagged for "medicinal" "herb" "flower"
.....
I am not going to waste more time here, but the list can go on and on and on. I emailed support about this. I got a reply that sometimes "users can make a mistake when reporting an image". Sorry, not this kind of "mistake" and not this consistently.  This system is not working. It is mostly abuse and waste of time. I replied to some of the comments a while ago, and the person who supposedly flagged some of the images (for fully relevant keywords) replied that they didn't even do it. I think Dreamstime needs to pay close attention to these - someone is abusing their system, this can damage the site and can result in a lot of wasted time and money.
I am not a keyword spammer. Sometimes it's a judgement call if a keyword belongs to the image or not. I think a better course of action for Dreamstime is to identify the spammers and work on removing their images instead of releasing a flood of outdated and mostly irrelevant comments on photographers who actually comply with the rules.
Fine art prints: http://prints.elenaphoto.com

click_click

#62
When does Dreamstime realize that there is a problem?

I've been reporting these kind of problems for months!

I just got 16 today from one user who is submitting inferior quality images.

Obviously, low quality submitters are trying to push long standing members out of their way.

Microbius

I've had few, always wrong and always overturned. Also always people with no portfolio, I suspect that there are submitters setting up second accounts so as to avoid scrutiny of their own portfolios.

click_click

Everybody, please send emails to support explaining why it isn't working the way it should.

They need to get as many emails as possible describing the issue.

cathyslife

#65
I just posted on the forum about this. Will copy and send an email to support, too.

I sorted my images by downloads this morning, intending to go through the top sellers and make sure they are correct. Every single image on the first 3 pages were flagged and locked! I didn't even bother checking any more.

This just isn't working the way they intended. Before there was keyword abuse, now there is flagger abuse because they get paid for it!

ETA: Ok I just went back to the forum and Tangie posted this:

QuoteCathy, if you cannot edit any image, then this is not the result of reports. Try again now and let support know if the problem persists.

All who experience similar issues - cannot edit entire portfolio - please contact support!
#boycottShutterstock   #shutterstockBoycott

click_click

Did DT outsource their entire tech-team to some funny country that nobody ever heard of?

What's going on over there?

plrang

As always my post killed on friendly  DT forum, will have to blog it.

disorderly

#68
My latest comment flags (from 2007) are over the keywords "kangaroo" (shot on Kangaroo Island in South Australia, "island" (shot on Waiheke Island in New Zealand) and, my favorite, "yellow car" (an isolated "falling rock zone" sign that is yellow and has a picture of a car being hit by falling rocks).  This has long since passed ridiculous.

Updated:  I sent a message to DT and got the following response:
QuoteThank  you  for  contacting  Dreamstime.
Please ignore reports that are irrelevant. If the image info indeed requires adjustments, we recommend you to correct. We are aware there are instances of incorrect reports or incorrect usage of the flag icon therefore we kindly ask you to ignore any flag that is not relevant for your files.
Let us know if we can be of further assistance.

Civil and to the point.

WarrenPrice

#69
Quote from: plrang on March 02, 2010, 17:29
As always my post killed on friendly  DT forum, will have to blog it.

Looks like the entire thread was deleted?

MY Bad... it's alive and going strong.

Oldhand

Hi there

I got four messages today for incorrect keywording - funny thing is when it show's the picture and keyword, it's not mine, it's someone elses.

The mystery deepens.

Rgds

Oldhand

Oldhand

Mystery solved, senior moment!

Oldhand

gbalex

Has anyone returned the favor, and reviewed a few of the flaggers images? 

donding

I don't have any problems YET and of course I don't have the volume most of you do...but I don't understand why they would pay someone 2 cents to flag keywords. I would think that would create misuse. Why in the world did they do that?

click_click

Quote from: donding on March 02, 2010, 21:16
...but I don't understand why they would pay someone 2 cents to flag keywords. I would think that would create misuse. Why in the world did they do that?

My words, they just want to pay DT members less than what they would have to pay for their own staff for taking care of the problem.

As somebody mentioned before: Also deduct 2 cents if the flagged keyword was indeed a correct one. Then the flaggers will have to think 3 times before submitting their report and refrain from flagging unsure keywords.