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istock downtime 9/4

Started by EmberMike, September 04, 2012, 21:07

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EmberMike


Since this isn't a widely publicized site outage and not very many people read the istock forums anymore, it's worth a note here before widespread panic ensues.

istock will be down today starting at 3:00 MST, just under 1 hour from the time of this posting. The outage should last a couple of hours.


JPSDK

No big deal. I only come there once every second month, and the forums use to be open.

cmannphoto

Yeah, they did not do such a great job of letting buyers know that the site will be down for several hours. They hide the announcement in the Discussion Sticky and a post on Facebook, nothing on the home page or the new feed.

ShadySue

#3
.

lisafx

Thanks for the headsup.  I wouldn't have known otherwise. 

Scratching my head why they didn't do it yesterday when sales were down anyhow during the US Labor Day holiday.  Canadians weren't off work yesterday, were they? 

leaf

Quote from: lisafx on September 04, 2012, 22:33
Thanks for the headsup.  I wouldn't have known otherwise. 

Scratching my head why they didn't do it yesterday when sales were down anyhow during the US Labor Day holiday.  Canadians weren't off work yesterday, were they? 

Yeah Monday was a holiday for Canadians.

Jo Ann Snover

So work on Sundays and holidays - this isn't complicated

ShadySue

Quote from: jsnover on September 04, 2012, 23:21
So work on Sundays and holidays - this isn't complicated
Don't be daft  :o  ;) That would cost overtime and would be unsustainable.

I'm confused about whether it's 1hr 24 mins into announced downtime,or just 24 mins, but whatever, they're still 'up'.

ShadySue

Quote from: EmberMike on September 04, 2012, 21:07
Since this isn't a widely publicized site outage and not very many people read the istock forums anymore, it's worth a note here before widespread panic ensues.
Wasn't it announced in a recent contributor newsletter?

cathyslife

Quote from: jsnover on September 04, 2012, 23:21
So work on Sundays and holidays - this isn't complicated

Yeah, I know. Far being for them to work to keep their site up and running for the convenience of the buyers.  ::)
#boycottShutterstock   #shutterstockBoycott

KB

Quote from: ShadySue on September 04, 2012, 23:25
Quote from: jsnover on September 04, 2012, 23:21
So work on Sundays and holidays - this isn't complicated
Don't be daft  :o  ;) That would cost overtime and would be unsustainable.
I don't know how it works in Canada, but in my experience most developers in the US work as "salaried" employees, rather than "hourly". They know there may be times when they have to work before or after normal working hours, including weekends and holidays. They do it when needed, and they aren't paid anything extra.

cmannphoto

Great WE pay for the site being down again and it is Jay's fault

ShadySue

Quote from: cmannphoto on September 04, 2012, 23:55
Great WE pay for the site being down again and it is Jay's fault
No surprise there, then.  >:(

lirch

I agree, it's all Jay's fault. ;)

EmberMike

#14
And this is why we don't do peak time site updates... From Twitter:

QuoteI need to purchase the hi-res photo to finish my ad! I don't even have the number on the ad because I can't search your page. Help!

Quoteguys I had no idea you were going to be down and I am in the middle of a design that is due in 45 minutes to newspaper.

QuoteHow much longer do you think maintenance will take? I got some urgent jobs on! Thanks guys!

QuoteDoes anyone know when @iStock will be up and running again? Kind of an awkward time.

QuoteHow long is this maintenance meant to go for? I have a deadline :(

Quotescheduled maintenance during business hours? Hope the site comes up quickly and that the maintenance doesn't break everything.

QuoteHelp! I have an ad due in 30 minutes and need the hi-res image. I had no idea you were going to be down when logged in.

QuotePlease don't dawdle. We're on deadline.

etc...

lisafx

Quote from: jsnover on September 04, 2012, 23:21
So work on Sundays and holidays - this isn't complicated

Gee, there's an idea!  Owned by the biggest stock agency in the world and still run like it's in somebody's garage. 

lirch

I still think it's Jay's fault. This is what is happening when you bring pens on a computer based job, use a old keyboard and a bad chair. Nice vector tie tho...

EmberMike

#17
Quote from: lisafx on September 05, 2012, 00:20
Gee, there's an idea!  Owned by the biggest stock agency in the world and still run like it's in somebody's garage.

That's insulting to companies that work out of garages and still know better than to take a site down during the workday for maintenance.

;)


Suljo

So in next few days we will see few 8cent dls again.

cmannphoto

"@michaeldeanart we'll be back live soon with some great new features! We picked a time with low site visitors to schedule the maintenance "

Really??? I thought the weekends and holidays were the slow time

gostwyck

Breathtakingly piss-poor design in that the text explanation of the issue, in several languages but in grey colour, cannot actually be read against the (same colour) background. Who are the amateurs that 'design' these things? Extraordinary.

Reef

Quote from: gostwyck on September 05, 2012, 01:17
Breathtakingly piss-poor design in that the text explanation of the issue, in several languages but in grey colour, cannot actually be read against the (same colour) background. Who are the amateurs that 'design' these things? Extraordinary.

have we calibrated our monitor recently

lirch

There's a blue drip in Jay's nose:)

cmannphoto

Quote from: lirch on September 05, 2012, 01:45
There's a blue drip in Jay's nose:)
OMG there is. You need to stop staring at Jay

gostwyck

Quote from: Reef on September 05, 2012, 01:22
Quote from: gostwyck on September 05, 2012, 01:17
Breathtakingly piss-poor design in that the text explanation of the issue, in several languages but in grey colour, cannot actually be read against the (same colour) background. Who are the amateurs that 'design' these things? Extraordinary.

have we calibrated our monitor recently

Irrelevant. The same colour is the same colour, contrast-wise, however you calibrate the monitor.