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Author Topic: istock downtime 9/4  (Read 15543 times)

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EmberMike

« on: September 04, 2012, 15:07 »
+2

Since this isn't a widely publicized site outage and not very many people read the istock forums anymore, it's worth a note here before widespread panic ensues.

istock will be down today starting at 3:00 MST, just under 1 hour from the time of this posting. The outage should last a couple of hours.



« Reply #1 on: September 04, 2012, 15:22 »
0
No big deal. I only come there once every second month, and the forums use to be open.

« Reply #2 on: September 04, 2012, 15:34 »
0
Yeah, they did not do such a great job of letting buyers know that the site will be down for several hours. They hide the announcement in the Discussion Sticky and a post on Facebook, nothing on the home page or the new feed.

ShadySue

  • There is a crack in everything
« Reply #3 on: September 04, 2012, 16:32 »
0
.
« Last Edit: September 04, 2012, 17:23 by ShadySue »

lisafx

« Reply #4 on: September 04, 2012, 16:33 »
0
Thanks for the headsup.  I wouldn't have known otherwise. 

Scratching my head why they didn't do it yesterday when sales were down anyhow during the US Labor Day holiday.  Canadians weren't off work yesterday, were they? 

« Reply #5 on: September 04, 2012, 16:54 »
0
Thanks for the headsup.  I wouldn't have known otherwise. 

Scratching my head why they didn't do it yesterday when sales were down anyhow during the US Labor Day holiday.  Canadians weren't off work yesterday, were they? 

Yeah Monday was a holiday for Canadians.

« Reply #6 on: September 04, 2012, 17:21 »
0
So work on Sundays and holidays - this isn't complicated

ShadySue

  • There is a crack in everything
« Reply #7 on: September 04, 2012, 17:25 »
0
So work on Sundays and holidays - this isn't complicated
Don't be daft  :o  ;) That would cost overtime and would be unsustainable.

I'm confused about whether it's 1hr 24 mins into announced downtime,or just 24 mins, but whatever, they're still 'up'.

ShadySue

  • There is a crack in everything
« Reply #8 on: September 04, 2012, 17:27 »
0
Since this isn't a widely publicized site outage and not very many people read the istock forums anymore, it's worth a note here before widespread panic ensues.
Wasn't it announced in a recent contributor newsletter?

« Reply #9 on: September 04, 2012, 17:31 »
0
So work on Sundays and holidays - this isn't complicated

Yeah, I know. Far being for them to work to keep their site up and running for the convenience of the buyers.  ::)

KB

« Reply #10 on: September 04, 2012, 17:32 »
0
So work on Sundays and holidays - this isn't complicated
Don't be daft  :o  ;) That would cost overtime and would be unsustainable.
I don't know how it works in Canada, but in my experience most developers in the US work as "salaried" employees, rather than "hourly". They know there may be times when they have to work before or after normal working hours, including weekends and holidays. They do it when needed, and they aren't paid anything extra.

« Reply #11 on: September 04, 2012, 17:55 »
0
Great WE pay for the site being down again and it is Jay's fault

ShadySue

  • There is a crack in everything
« Reply #12 on: September 04, 2012, 17:58 »
0
Great WE pay for the site being down again and it is Jay's fault
No surprise there, then.  >:(

« Reply #13 on: September 04, 2012, 17:59 »
0
I agree, it's all Jay's fault. ;)

EmberMike

« Reply #14 on: September 04, 2012, 18:19 »
0
And this is why we don't do peak time site updates... From Twitter:

Quote
I need to purchase the hi-res photo to finish my ad! I don't even have the number on the ad because I can't search your page. Help!

Quote
guys I had no idea you were going to be down and I am in the middle of a design that is due in 45 minutes to newspaper.

Quote
How much longer do you think maintenance will take? I got some urgent jobs on! Thanks guys!

Quote
Does anyone know when @iStock will be up and running again? Kind of an awkward time.

Quote
How long is this maintenance meant to go for? I have a deadline :(

Quote
scheduled maintenance during business hours? Hope the site comes up quickly and that the maintenance doesn't break everything.

Quote
Help! I have an ad due in 30 minutes and need the hi-res image. I had no idea you were going to be down when logged in.

Quote
Please don't dawdle. We're on deadline.

etc...
« Last Edit: September 04, 2012, 18:50 by EmberMike »

lisafx

« Reply #15 on: September 04, 2012, 18:20 »
0
So work on Sundays and holidays - this isn't complicated

Gee, there's an idea!  Owned by the biggest stock agency in the world and still run like it's in somebody's garage. 

« Reply #16 on: September 04, 2012, 18:23 »
0
I still think it's Jay's fault. This is what is happening when you bring pens on a computer based job, use a old keyboard and a bad chair. Nice vector tie tho...

EmberMike

« Reply #17 on: September 04, 2012, 18:32 »
0
Gee, there's an idea!  Owned by the biggest stock agency in the world and still run like it's in somebody's garage.

That's insulting to companies that work out of garages and still know better than to take a site down during the workday for maintenance.

;)

« Last Edit: September 04, 2012, 18:38 by EmberMike »

« Reply #18 on: September 04, 2012, 18:52 »
0
So in next few days we will see few 8cent dls again.

« Reply #19 on: September 04, 2012, 19:16 »
0
"@michaeldeanart we'll be back live soon with some great new features! We picked a time with low site visitors to schedule the maintenance "

Really??? I thought the weekends and holidays were the slow time

« Reply #20 on: September 04, 2012, 19:17 »
0
Breathtakingly piss-poor design in that the text explanation of the issue, in several languages but in grey colour, cannot actually be read against the (same colour) background. Who are the amateurs that 'design' these things? Extraordinary.

Reef

  • astonmars.com
« Reply #21 on: September 04, 2012, 19:22 »
0
Breathtakingly piss-poor design in that the text explanation of the issue, in several languages but in grey colour, cannot actually be read against the (same colour) background. Who are the amateurs that 'design' these things? Extraordinary.

have we calibrated our monitor recently

« Reply #22 on: September 04, 2012, 19:45 »
0
There's a blue drip in Jay's nose:)

« Reply #23 on: September 04, 2012, 19:47 »
0
There's a blue drip in Jay's nose:)
OMG there is. You need to stop staring at Jay

« Reply #24 on: September 04, 2012, 20:12 »
0
Breathtakingly piss-poor design in that the text explanation of the issue, in several languages but in grey colour, cannot actually be read against the (same colour) background. Who are the amateurs that 'design' these things? Extraordinary.

have we calibrated our monitor recently

Irrelevant. The same colour is the same colour, contrast-wise, however you calibrate the monitor.


 

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