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Panther Please Help!

Started by Cricket, October 01, 2013, 14:00

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Cricket

Hi Guys,

I've always had trouble with Panther's contributor portal -- whether I am using Firefox 24 or Internet Explorer 10.  I don't know if there is a lot of scripts on that page or what,  but sometimes it's hard to select certain images to edit them, etc.  :o

Anyway... here's the problem.  Today... I attempted to delete some rejected images.  I thought I had just selected the 3 rejected images that were in my account. Those were the only images that were showing when I clicked the delete button anyway.

Well when I deleted them, I found that I had also deleted some of my accepted images too.  :-[
I don't know how this happened.... but it did.

Anyway... is there some way to get these accepted files back?   

Cricket

luissantos84

email them, don't think it will be faster posting here

Cricket

Hi

I emailed them.  Sometimes they take a long, long time to respond so I am hoping that I might be able to get a faster response through here.

Cricket

luissantos84

why were you trying to delete rejected files?

Cricket

I deleted the rejected files because when the contributor portal page loads... it always shows everything -- rejected and accepted... and it looks rather cluttered and messy.

IMHO...Panther needs to re-design their contributor portal so that rejected files are on a separate tab.... or they should do what Fotolia does... once they are rejected... they are automatically deleted. 

Cricket

luissantos84


Ron

Quote from: Cricket on October 01, 2013, 14:33
I deleted the rejected files because when the contributor portal page loads... it always shows everything -- rejected and accepted... and it looks rather cluttered and messy.

IMHO...Panther needs to re-design their contributor portal so that rejected files are on a separate tab.... or they should do what Fotolia does... once they are rejected... they are automatically deleted. 

Cricket
But the thumbnails still show up, so its the same really.