Author Topic: Panther Please Help! (Read 3482 times)

Cricket · « **on:** October 01, 2013, 08:00 »

Hi Guys,

I've always had trouble with Panther's contributor portal -- whether I am using Firefox 24 or Internet Explorer 10. I don't know if there is a lot of scripts on that page or what, but sometimes it's hard to select certain images to edit them, etc.

Anyway... here's the problem. Today... I attempted to delete some rejected images. I thought I had just selected the 3 rejected images that were in my account. Those were the only images that were showing when I clicked the delete button anyway.

Well when I deleted them, I found that I had also deleted some of my accepted images too.

I don't know how this happened.... but it did.

Anyway... is there some way to get these accepted files back?

Cricket

luissantos84 · « **Reply #1 on:** October 01, 2013, 08:02 »

email them, don't think it will be faster posting here

Cricket · « **Reply #2 on:** October 01, 2013, 08:08 »

Hi

I emailed them. Sometimes they take a long, long time to respond so I am hoping that I might be able to get a faster response through here.

Cricket

luissantos84 · « **Reply #3 on:** October 01, 2013, 08:10 »

why were you trying to delete rejected files?

Cricket · « **Reply #4 on:** October 01, 2013, 08:33 »

I deleted the rejected files because when the contributor portal page loads... it always shows everything -- rejected and accepted... and it looks rather cluttered and messy.

IMHO...Panther needs to re-design their contributor portal so that rejected files are on a separate tab.... or they should do what Fotolia does... once they are rejected... they are automatically deleted.

Cricket

luissantos84 · « **Reply #5 on:** October 01, 2013, 08:34 »

yep and a few more too

Ron · « **Reply #6 on:** October 01, 2013, 09:58 »

Quote from: Cricket on October 01, 2013, 08:33

I deleted the rejected files because when the contributor portal page loads... it always shows everything -- rejected and accepted... and it looks rather cluttered and messy.

IMHO...Panther needs to re-design their contributor portal so that rejected files are on a separate tab.... or they should do what Fotolia does... once they are rejected... they are automatically deleted.

Cricket

But the thumbnails still show up, so its the same really.