Thanks all ,

thanks for those helping words , after going through various post in microstockgroup and symbiostock , i felt upon upgrading to symbiostock 2.9.4 should work fine , i have upgraded to 2.9.4 , cathy i am not using Clean Theme child theme , i am using symbiostock child theme and SYSExtra plugin with mouse hove image popup feature enabled , after upgrading to 2.9.4 , complete layout is changed i will look into those and tonight , submenu option is not visible , i will see tonight and in case of difficulty i will post it at symbiostock forum , i asked my friend to do test purchase after upgrade , lets see if it works for him.

Thanks cathys,Shelma and Ron.

Again Test payment Failed :-( , just my friend sent me screen shot view , still image is in Shopping Cart , i will follow the  link and details provided by cathy and shelma and will post over symbiostock forum if those knowledge base doesn't work.

i turned of word fence and started my friend to do test purchase , and yeah .. it is working now , image is moved from cart area to download area, before going for live test i did sandbox test payment and those were also fine.

reference link for : Sandbox Testing (http://www.symbiostock.org/post/6316/#p6316)

Quote from: simi on November 08, 2013, 21:14
i turned of word fence and started my friend to do test purchase , and yeah .. it is working now , image is moved from cart area to download area, before going for live test i did sandbox test payment and those were also fine.

reference link for : Sandbox Testing (http://www.symbiostock.org/post/6316/#p6316)

Glad you figured it out! A general rule of thumb...if you have problems, turn off plugins and test. If it works, start adding plugins back and test after each one or two to narrow down the culprit.