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Completely Broken

Started by dbvirago, April 29, 2015, 14:22

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Semmick Photo

Just uploaded 63 images through FTP, no issues. But I have been informed their IT is working hard to fix all bugs.

dpimborough

#26
Quote from: ravens on May 05, 2015, 17:17
The site is completely messed up.
You can get past that annoying ID statement by clicking and even upload images,
but the uploads won't show up.
I uploaded a few images about 8 hours ago and thought they were queued, but now they have disappeared.
FTP doesn't work either.
Complete and utter waste of time.

When do we actually have time and energy to _photograph_ when our days are spent messing with **** like this??

Quote from: dbvirago on April 29, 2015, 14:22
Now when I try to upload, I get a screen that says, "123RF.com will only review and approve submissions by Contributors who have uploaded their ID for verification.
You have submitted your ID for payment verification. To resubmit, click here:"

When you upload you ignore the ID statement it should say "you have submitted your ID for payment verification."


Instead select from the bottom row one of the grey buttons that say "Image Vectors Footage Audio" (where I put the big  black arrow) :D then you go through the process of loading





Semmick Photo

Just click button 2

baz777

Quote from: noodle on April 29, 2015, 14:53
My last 2 batches uploaded never showed up in pending or anywhere else, i had to email them and then they were processed

So something is messed up

It worked at first but now having the same problem!

oscarcwilliams

You would think with all the money they have in the "kitty" from us photographers that these items would be fixed so we can can concentrate on making sales.

Dragonfly

It still does not work! I've just spent an hour trying to upload just TWO photos. The first two times, they disappeared. Now I have three copies of the same images showing up and a processing bar where nothing is happening for 15 minutes. It's a joke.  >:(

Semmick Photo

I don't know of any roll out that went without bugs. Just wait until it's fixed. Is it a matter of life and death to get two images submitted? I would focus on other agencies and just wait till they sorted the bugs. Don't get worked up over this. Be happy.

ravens

The upload system is working better today, still a bit slow, but working. :)

enstoker

I have uploaded few photos, just to check if is really so messy.
System works slower as before.
Before were required 3 clicks for one upload, now 6 at least.

Conclusion:
123 has no more the fastest and the simplest upload system 
:(

Dumc

Upload system works fine for me since the change.

Dragonfly

Now in addition to the upload problems and the site being down a lot of the time, 60% of my portfolio (1500 images) has disappeared.  >:(

Dragonfly

Quote from: Dragonfly on May 17, 2015, 21:46
Now in addition to the upload problems and the site being down a lot of the time, 60% of my portfolio (1500 images) has disappeared.  >:(

My portfolio is fixed! Thank you to Support and IT for resolving this issue quickly for me!  :)

dpimborough

Quote from: Dragonfly on May 22, 2015, 06:08
Quote from: Dragonfly on May 17, 2015, 21:46
Now in addition to the upload problems and the site being down a lot of the time, 60% of my portfolio (1500 images) has disappeared.  >:(

My portfolio is fixed! Thank you to Support and IT for resolving this issue quickly for me!  :)

Sorry but it should never have been "broken" in the first place if their IT had been doing their jobs properly  :(

CJM Grafx

Just uploaded 10 new files via FTP, went onto the site to submit them and they are not there. What is worse, under every portion "ALL - ACCEPTED - REJECTED - INCOMPLETE" nothing shows up at all.

Yet on my "upload history page" it shows 198 uploaded (not counting the 10 from today), 155 accepted, 40 pending and 3 rejected"  :o

sweetgirll

Well, thats the same with me. I uploaded some files, in two trips and some went..some are showing in the incomplete... Same thing when I click on the history page.

But after up FTP you actually have to go to another page, which I never know which is...and you need to click to upload and choose FTP and so on...on this link:
http://submit.123rf.com/ftpresults.php?action=process

I got some vectors up but I sill have 18 images showing on the FTP. so I don't know if that is in some sort of queue.

Monica

CJM Grafx

#40
Well, the 10 I uploaded today are now showing up, but the other 40 I had in queue still needing data are not.

Also nothing shows up under the "accepted or rejected" tabs at all, even though there are photos in my portfolio. /facepalm.

This is what my page looks like:

sweetgirll

My accepted and rejected dont show anything.

Im looking in this page....

http://www.123rf.com/submit/listmyuploaded.php

Mine are showing pending...maybe they are pending review...
Monica

Dragonfly

Quote from: Teddy the Cat on May 22, 2015, 06:42
Quote from: Dragonfly on May 22, 2015, 06:08
Quote from: Dragonfly on May 17, 2015, 21:46
Now in addition to the upload problems and the site being down a lot of the time, 60% of my portfolio (1500 images) has disappeared.  >:(

My portfolio is fixed! Thank you to Support and IT for resolving this issue quickly for me!  :)

Sorry but it should never have been "broken" in the first place if their IT had been doing their jobs properly  :(

Yes, I do agree...

Mantis

Their CSV for video does not work and they provide two sets of conflicting formats, but neither works.

Ruud

Uploading to 123RF is still a lottery, often the process fails and sometimes you have luck .... It is totally unpredictable what happens when you upload a file. The misery already lasts more than three weeks and that is far too long for a professional company.

heywoody

Anyone else seeing this?
"When it's good, it's really good and, when it's bad, I go to pieces"

PZF

Accidentally sent some photos up yesterday (having decided to stop until the system is fixed) but can report that my ftp thinks files have gone through but after 12 hours they are not in the files-to-be-processed-from-ftp area at 123 .
So it's still not working properly.

Semmick Photo

I have no issues, uploaded 21 images yesterday, editorial and commercial. I am using FTP and Chrome

Semmick Photo

Quote from: heywoody on May 26, 2015, 21:53
Anyone else seeing this?
Yes, sometimes, it just needs time to update with sales numbers.

sweetgirll

I don't understand their process..

There are 66 images that have been approved a few days ago in my history...but they don't show in my portfolio...

No luck.
Monica