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Responsibility for setting incorrect licence

Started by beketoff, March 30, 2016, 09:10

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Alamy

Quote from: Toopy on March 30, 2016, 16:46
So much interested in the new tools! Do you need a beta tester ? :)

Not at the moment but we'll let everyone know if some opportunities come up.

Cheers

James A

Jo Ann Snover

Quote from: Alamy on March 30, 2016, 15:20

...With the release of the new tools (coming soon) you'll be able to select RF editorial too.

Cheers

James A

I've been holding off uploading more to Alamy hoping for the release of these new tools and went to their forums today to see if there was any news. A couple of days ago another contributor started a topic to ask if there was a date yet and the answer was no - they're "coming soon", but no date.

Rushing things out without testing them has tripped other agencies up and clearly isn't a good thing. On the other hand, we're six months down the road from the original mention of these tools and still not close enough to give any kind of target date for release.

If these tools are another year away because they really aren't a high priority, then it'd make sense to go through the very painful process of using the current Manage Images tool to get stuff online. It would be a courtesy to contributors to give some sort of timeframe (and this is done regularly by software companies; this isn't a pie-in-the-sky request) so we can figure out how best to proceed.

Alamy

Quote from: Jo Ann Snover on September 09, 2016, 18:18
Quote from: Alamy on March 30, 2016, 15:20

...With the release of the new tools (coming soon) you'll be able to select RF editorial too.

Cheers

James A

I've been holding off uploading more to Alamy hoping for the release of these new tools and went to their forums today to see if there was any news. A couple of days ago another contributor started a topic to ask if there was a date yet and the answer was no - they're "coming soon", but no date.

Rushing things out without testing them has tripped other agencies up and clearly isn't a good thing. On the other hand, we're six months down the road from the original mention of these tools and still not close enough to give any kind of target date for release.

If these tools are another year away because they really aren't a high priority, then it'd make sense to go through the very painful process of using the current Manage Images tool to get stuff online. It would be a courtesy to contributors to give some sort of timeframe (and this is done regularly by software companies; this isn't a pie-in-the-sky request) so we can figure out how best to proceed.

Hi there,

These are a high priority and the tools will not be another year away. We don't like to give out dates because if they are not met it becomes frustrating for all involved. For example, in March it looked like we were very close to release, however we wanted to make some further improvements that have taken longer than expected.

We're in the final stages of testing again now and hope that the roll out will begin in weeks rather than months, but this all depends on how successful the current round of testing is and whether or not we need to make any further changes. This is a huge project that has wide-ranging implications across our entire site, so we need to get it right. This does mean that extensive testing across all areas of the site needs to be complete and when you're dealing with a collection our size, this does take time.

We appreciate everyone's patience, we're just as excited to get the tools released to the live site.

Cheers

Alamy

Pablito

Just noticed your update - so thanks Alamy.

noodle

I agree with getting things right before release.
When it happens, it happens, and everyone will be happy.

Look at all the screwups that have happened at SS with their tinkering with the site - nothing but pissed off contributers and buyers.


Jo Ann Snover

I decided to go ahead with uploads under the current system and was rewarded with one of the new uploads selling within a week of it going online :)

Still looking forward to the changes - and RF editorial - coming soon.

AlessandraRC

Quote from: beketoff on March 30, 2016, 09:10
Hi all,

Alamy has certain restrictions as to what type of images can be licenced for sale on its website (e.g. RM image on Alamy cannot be sold simultaneously on microstocks as RF, etc.).

In your experience, have you ever come across (unintentionally, of course) to a situation where your photo was put on Alamy as RM and at the same time it was on microstock as RF/editorial? Does Alamy track this down? In other words, how does it enforce this rule/limitation and what could be the consequences if you get caught?


These things happen to the best families. Lately I spotted two of my images that were supposed to be RF but on Alamy were marked as RM. I wrote to them and it was fixed within 24 hours.