I sent a mail to support, inquiring about their payment routines. Their answer was "We try to pay out every 1 week". Obviously, they don't succeed at that, and I wonder why on earth they can't. I mean: it's as simple as running a relatively automated routine every Monday or Tuesday or whateverday.

Since I try to coordinate all money requests towards the end of the month, and I assume that many others do that as well, having to wait for one agency to pay, more often than not, is extremely annoying.

Oh well, I'll just have to continue nagging them. If more people would do that, maybe they find the strength to improve their routines.

I am having a similar routine as you do. And I am waiting for a payout myself. Last month it didn't take this long. Guess time to contact support here as well.

My last few payments took 13 days. So I am used to wait up to 14 days (2 weeks).

I agree, they should have fixed intervals, even like SS, once per month, this is totaly unpredictable. I never know when could it happen, tomorow, or in 10 days... so it is hard to plan other payment requests....

but it is not catastrophy after all... most important is that I get my money....

Just an update about FT payments, I'm not sure everyone is aware that FT now requires us to upload a copy of a passport or ID before we request a withdrawal.  You only need to upload, no "approval" time is required.

It was good because it reminded me that my passport is expiring in a few months.

Regards,
Adelaide

Payout requested on May 6th, not paid yet.  Other agencies paid in 1-3 days. 

Anyone experiencing such a long wait in FT?

Regards,
Adelaide

My last request - as yet unpaid - is from May 9th. Fotolia payments seem highly unpredictable, and can be as fast as a few hours or as slow as two weeks (the time support said it could take in response to an earlier inquiry from me).

Today I saw an entry on my "My Credits" page that I have never seen before. Underneath the row that said Available Credits (which showed my current credit balance) was another row that said:

Credits to expire on 06-14-2008:     50

My current balance is less than 50; contributor's credits never expire; I've never purchased any credits from Fotolia. I have no idea what this is about. Does anyone else have an entry like this?

I have a similar message too.

I received my payout yesterday, and support's answer about the 50 credits was that they were promotional credits given me at some point. I have no idea what they're talking about, but I will look carefully June 14th to make sure they don't take 50 credits away!

I'm guessing this was something related to a payout problem I'd had ages ago (there were 50 credits the system wouldn't let me cash out for reasons they couldn't figure out). Perhaps someone did something behind the scenes then that now looks like promotional credits.

I was also paid yesterday.

Regards,
Adelaide

waiting for 8 day s now for payout!  how long does it take?

Quote from: melking on June 08, 2008, 14:56
waiting for 8 day s now for payout!  how long does it take?

It depends. They process payments once per week, usually on Tuesday (but not always). So, if you asked a payment just the day before they do processing, it will take 1 day. And If you asked one day after pay day, it will take you 8-10 days. Problem is we dont know exactly when is a pay day. So it can take 1-12 days usualy.

yeah, i would guess somewhere between 1-14 days.  I requested payout on june 1st as well.  i wouldn't get too up tight until the 15th.

"Me Too"  - May 31st, not paid yet.

From memory my last one with them took 10 days, but I'm a bit grey on that....

yeah, I have 2 pending 2nd jun and 4th jun. last payday was on 27th may. so it should be again perhaps today or tomorow. my estimation.

I'm waiting since May 29th.

I put a request in June 1st ... still waiting ... looks like it takes around two weeks to get paid at FT these days 

FYI - i just got mine now.

Got mine yesterday - so May 29th -> June 9th

got mine today too!

I predicted well! I got mine today aslo! Am I a genius or what? lol.

"I predicted well! I got mine today aslo! Am I a genius or what?"

I vote that you are a genius. I believe it was your post RIGHT HERE that prompted FT to finally fork over all the money the owed us.
I think it was a wonderful thing you did for all of us, and for that I wish to extend my gratitude to you.

There will always be a place in my heart for you and the wonderful miracle you performed for all of us here on MSG.
Thank you from the bottom of my pocket book.

Cranky MIZ
The voice of reason

ah ha you guys have a good sense of humor
can I get paid also ? 

Thank you MIZ. LOL!

ps.
they did part of the job, I had 3 payments (one from late yesterday), 2 processed, 1 that is still pending, I guess they will finish the job tomorow, for those who are waiting.

Yep, all good. Got mine too ... 10 days 

Mine was requested June 4th, but I didn't get paid today, so there must be more to come - I hope I don't have to wait another week...