The websites of Shutterstock and Bigstock do not work (for contributors and buyers), at least not from the Netherlands.

Not working in India for a few hours now

yep, same here. dont know about bigstock but shutterstock dont work, cant log in

Up and down .

Bailiffs and auditors moved in! all finished, washed up!

Customer side working fine here
Contributor side is slow but is working.

shutterstock ftp also not working

Shutterstock and Bigstock broken? So whats new? 

It's also broken for me just about get the "Darn something got effed up" message but nothing else

Oringer needs to pull his head out of his ass

Far to busy making "improvements" that no one needs, asked for or wants to worry about trivial details like having a site that actually works.

and offset... they are updating three years of lost sales...hahahahah

Down in Austria

and of course the customer site is slow to failing too 

It looks like a load issue - things are timing out.  Sometimes it works, often things dont.

So far
- the dashboard accepted/pending thing doesnt work
- the keyword suggestion doesnt work
- FTP doesnt work

...and from a buyers side:-

- search times out
- contributors galleries dont work

They've managed to break both buyer AND contributor stuff at the same time.

I guess their exponential expansion due to the "accept everything" policy is starting to catch up with their creaky infrastructure and coding.

Quote from: gnirtS on August 12, 2018, 13:26
It looks like a load issue - things are timing out.  Sometimes it works, often things dont.

So far
- the dashboard accepted/pending thing doesnt work
- the keyword suggestion doesnt work
- FTP doesnt work

...and from a buyers side:-

- search times out
- contributors galleries dont work

They've managed to break both buyer AND contributor stuff at the same time.

I guess their exponential expansion due to the "accept everything" policy is starting to catch up with their creaky infrastructure and coding.

I thought not so long ago they said they rebuilt their system to bring their infrastructure up to date?  . I know they spent vast sums on IT.......

Here in Italy doesn't work at all, both for contributor and customer.

Shutterstock unusable - West Coast USA

Quote from: Pauws99 on August 12, 2018, 13:50

Quote from: gnirtS on August 12, 2018, 13:26
It looks like a load issue - things are timing out.  Sometimes it works, often things dont.

So far
- the dashboard accepted/pending thing doesnt work
- the keyword suggestion doesnt work
- FTP doesnt work

...and from a buyers side:-

- search times out
- contributors galleries dont work

They've managed to break both buyer AND contributor stuff at the same time.

I guess their exponential expansion due to the "accept everything" policy is starting to catch up with their creaky infrastructure and coding.

I thought not so long ago they said they rebuilt their system to bring their infrastructure up to date?  . I know they spent vast sums on IT.......

One of their moves was to limit files pixel dimensions to 150M, although many other agencies keep it at 250m, because the files from the newer full frame cameras are larger than 150M by default, and then you don't have to downsize them. It is very frustrating to downsize each picture, just because they can't keep up with the standards for modern cameras and the storage space needed for that.

When you stop quality controlling submitted images and your goal is to be the "biggest" you end up with over a million images a week being added.
That's going to kill your infrastructure rapidly regardless of switching to AWS or other systems.

"MORE MORE MORE" is possibly good from a shareholder point of view but really bad from an IT management point of view!

Apparently theres been a Fire at one of their Data Centres......looks like their Disaster Recovery plan could do with a brush down.....a global leader should be able to cope better.

It also doesn't explain why it broke at the same time last Sunday.
And the one before that.

Probably tweeking the algorithms again to destroy sales further. 

Quote from: Herg on August 12, 2018, 14:54
Probably tweeking the algorithms again to destroy sales further.

Yes because its really in their interests to reduce sales

Shutterstock not working in Canada since this morning!

How much money should they now owe shareholders, clients and contributors for their day of negligence?

Los Angeles Down since late Yesterday.