Quote from: MichaelRon on August 17, 2019, 20:55
Hey Mat,

I'm also confused. Can you please help me with this:

I've received the "Creative Cloud Bonus" code last year. I haven't activated the code yet. I tried to activate it now and it says it's expired.

But here is the email I've received from Adobe:

"Dear -------,

Last August the Adobe Stock team launched a Creative Cloud giveaway program to reward our top contributors. Congratulations, you are one of them!
You were awarded a 12 month free Creative Cloud subscription, and received an email from [email protected] with your redemption code. We noticed that you haven't redeemed the code yet to start your free access to Lightroom CC, Photoshop CC, and more.
In case you overlooked the previous email, your code is -----. You have until July 2021 to redeem it. ..."

So as stated in this email I've received from you, the code should still be valid.

Can you please help me with this?

Thanks!

Yeah, same here. I was going to use it after the current one but the expiry date appears to have been changed after first said 2021. When I found out they were awarding new ones I was going to send it to someone else... glad I didn't 

Quote from: HalfFull on August 19, 2019, 06:25

Quote from: MichaelRon on August 17, 2019, 20:55
Hey Mat,

I'm also confused. Can you please help me with this:

I've received the "Creative Cloud Bonus" code last year. I haven't activated the code yet. I tried to activate it now and it says it's expired.

But here is the email I've received from Adobe:

"Dear -------,

Last August the Adobe Stock team launched a Creative Cloud giveaway program to reward our top contributors. Congratulations, you are one of them!
You were awarded a 12 month free Creative Cloud subscription, and received an email from [email protected] with your redemption code. We noticed that you haven't redeemed the code yet to start your free access to Lightroom CC, Photoshop CC, and more.
In case you overlooked the previous email, your code is -----. You have until July 2021 to redeem it. ..."

So as stated in this email I've received from you, the code should still be valid.

Can you please help me with this?

Thanks!

Yeah, same here. I was going to use it after the current one but the expiry date appears to have been changed after first said 2021. When I found out they were awarding new ones I was going to send it to someone else... glad I didn't 

Exact same thing has just happened to me. Just tried to activate my first adobe cloud givaway from last year and it says it's expired. About 6 months ago an adobe employee emailed me reminding me that it expires in 2021. Whats going on Matt???

Quote from: Cider Apple on August 19, 2019, 09:34

Quote from: HalfFull on August 19, 2019, 06:25

Quote from: MichaelRon on August 17, 2019, 20:55
Hey Mat,

I'm also confused. Can you please help me with this:

I've received the "Creative Cloud Bonus" code last year. I haven't activated the code yet. I tried to activate it now and it says it's expired.

But here is the email I've received from Adobe:

"Dear -------,

Last August the Adobe Stock team launched a Creative Cloud giveaway program to reward our top contributors. Congratulations, you are one of them!
You were awarded a 12 month free Creative Cloud subscription, and received an email from [email protected] with your redemption code. We noticed that you haven't redeemed the code yet to start your free access to Lightroom CC, Photoshop CC, and more.
In case you overlooked the previous email, your code is -----. You have until July 2021 to redeem it. ..."

So as stated in this email I've received from you, the code should still be valid.

Can you please help me with this?

Thanks!

Yeah, same here. I was going to use it after the current one but the expiry date appears to have been changed after first said 2021. When I found out they were awarding new ones I was going to send it to someone else... glad I didn't 

Exact same thing has just happened to me. Just tried to activate my first adobe cloud givaway from last year and it says it's expired. About 6 months ago an adobe employee emailed me reminding me that it expires in 2021. Whats going on Matt???

Also I've never bought adobe cloud before (still use CS6) so the 'Digital River' thing doesn't apply to me. This is the email I recieved on 18/12/18
(deleted personal info)

Dear ........

Last August the Adobe Stock team launched a Creative Cloud giveaway program to reward our top contributors. Congratulations, you are one of them!
You were awarded a 12 month free Creative Cloud subscription, and received an email from [email protected] with your redemption code. We noticed that you haven't redeemed the code yet to start your free access to Lightroom CC, Photoshop CC, and more.
In case you overlooked the previous email, your code is ..................

You have until July 2021 to redeem it.
•     Visit www.creativecloud.com/redeem
•     Sign in with your Adobe ID
•     Enter your redemption code ...................... to claim your complimentary access to the Creative Cloud plan
•     To bypass the credit card entry page, click on 'Remind Me Later', and then click on 'Get Started' to download your software

Please note, if you are an existing subscriber, your payments will be paused only if you have the exact same plan as the complimentary one (Creative Cloud). If you have any other plan, or if you receive the error 'Invalid Code' when you attempt to redeem the code, please read the Giveaway FAQ carefully.

Thank you,
The Adobe Stock Contributor Success Team

Ive got exactly the same, "this code has expired".

Its (i) under 12 months old and (ii) the email says July 2021.

Ive emailed support (i guess everyone else has too)

EDIT:- Very speedy response from support.  They've requested a new code.

I have same problem. Say "We're sorry, but it seems like this redemption code has expired" but in email say "You have until July 2021 to redeem it".
Mat, what to do? My subs is expired, and I can`t use Photoshop any more

Just message support - they replied to me within minutes.

Quote from: micens on August 19, 2019, 13:38
I have same problem. Say "We're sorry, but it seems like this redemption code has expired" but in email say "You have until July 2021 to redeem it".
Mat, what to do? My subs is expired, and I can`t use Photoshop any more

Codes from the 2018 program are valid until 2021, but due to a glitch some codes expired early. Please contact the Contributor Success team via the contact us link at the bottom of the contributor portal to let us know that your code has expired. We verify your info and will issue a new code.

thanks,

Mat

Quote from: MatHayward on August 19, 2019, 17:51

Quote from: micens on August 19, 2019, 13:38
I have same problem. Say "We're sorry, but it seems like this redemption code has expired" but in email say "You have until July 2021 to redeem it".
Mat, what to do? My subs is expired, and I can`t use Photoshop any more

Codes from the 2018 program are valid until 2021, but due to a glitch some codes expired early. Please contact the Contributor Success team via the contact us link at the bottom of the contributor portal to let us know that your code has expired. We verify your info and will issue a new code.

thanks,

Mat

That's great, Mat.
Thanks!

I know I have sold enough video's but have never gotten a code

Quote from: MichaelRon on August 19, 2019, 20:20

Quote from: MatHayward on August 19, 2019, 17:51

Quote from: micens on August 19, 2019, 13:38
I have same problem. Say "We're sorry, but it seems like this redemption code has expired" but in email say "You have until July 2021 to redeem it".
Mat, what to do? My subs is expired, and I can`t use Photoshop any more

Codes from the 2018 program are valid until 2021, but due to a glitch some codes expired early. Please contact the Contributor Success team via the contact us link at the bottom of the contributor portal to let us know that your code has expired. We verify your info and will issue a new code.

thanks,

Mat

That's great, Mat.
Thanks!

Thank you, I`ll try this

It has worked. I have contacted the support (the Adobe Stock support), they promised me a new key and in two days, the new key was in my inbox. I have applied that and even though it was set correctly, it still has been showing that my next billing is next week for a while. After few hours, everything corrected itself and now it is showing that the next billing is in September 2020. Great. Thanks, Adobe :-)

I can confirm that Contributor Success team gave me a new code that works.
Thanks!

Im still waiting for the new code after the initial 48hour reply say they'd give me one.

Quote from: MichaelRon on August 21, 2019, 08:24
I can confirm that Contributor Success team gave me a new code that works.
Thanks!

Confirm by me to. Thank you

Where's my code?

Oh wait...I'm an illustrator. No soup for you.

Quote from: Shelma1 on August 21, 2019, 22:43
Where's my code?

Oh wait...I'm an illustrator. No soup for you.

#illustratorslifesmatter #notmetoo?

Thanks

Has anyone got a code yet?

Hello everyone! Good news... I got mine last year but I tryed to get my acces to the cloud bonus but I couldnt do it... I woul like to make this year because I am tired of my mac and I will go to winddows for working, please Mark, if you  or someone can help me I will apriciate... The last year when I tryed to start the bonus key it sayed that it was already validated (But I didnt, or if I did I didnt installed/enjoyed the programs)... Thanks, and sorry for my english (I am from Spain

Hugs!

Yay! 

Is the give away 2019 also for those of us who got and used it in 2018 when we have again enough uploads in 2019?
And how does it work? Do we have to wait for a new code?

Quote from: Beckhusen on September 04, 2019, 16:11
Is the give away 2019 also for those of us who got and used it in 2018 when we have again enough uploads in 2019?
And how does it work? Do we have to wait for a new code?

Yes, regardless of whether or not you've used a code in 2018, you should be eligible for a new code in 2019 if you meet the required number of uploads.
The code will be sent automatically some weeks after you've reached the target, according to the FAQ.

Thanks for the feedback, Noedelhap, so i can enjoy and hope to get soon!

I got my apps code today.

I'm having a real hard time trusting the email I received today from Adobe.

Low resolution HTML email, with a click tracking link from http://cl.trkkp.com

The email is sent from: AdobeStockContributor.com
Once clicked it forwards to: adobepartneroffer.com
And finally resolves to Adobe's actual website.

I get that Adobe have several websites and want to track clicks, but I'm really not keen on following this one through until I have someone say this is legit.