Do you also have no earning reports in 123RF since March 4, 2022?

Yes, same here - not a single sale in March reported so far...

Same here, not usual at all

Same. Also don't trust 123RF and their reporting in general after some experiences with their IT support.

Same here. Not a big seller, but always had a couple of dl per day.

same here !

Yes, that is really strange. I had exactly 2 downloads on March 1 - nothing since then. I never had that before!

Maybe it's just over for 123RF like all small players will eventually fade out.

March 4, 2022 is the last sale for me there

Same, something isn't right as normally sales every day. 

I just sent an e-mail to 123rf support asking if this is possibly a bug. 10 days in a row without a single download - that is completely impossible from my point of view!

If it stays like this, I will have a test purchase made.

Definately a bug. Never gone a day without multiple sales on the site.

I contacted support.  This is their (very quick) reply :


Hello,
 
Thank you for contacting us.

We have noted that the record of downloads/sales have not been updated since 4th March. We have notified the IT Team to check for a fix.

We apologize for the inconvenience caused in the meanwhile. Please do not hesitate to contact us if you need any further assistance.
 
Thank you.

   

[size=0pt]Theresa [/size][/color] [/color]Contributor Support Executive[/color] [/t]  [/color][/url][/color]

Quote from: Anyka on March 11, 2022, 10:52
I contacted support.  This is their (very quick) reply :


Hello,
 
Thank you for contacting us.

We have noted that the record of downloads/sales have not been updated since 4th March. We have notified the IT Team to check for a fix.

We apologize for the inconvenience caused in the meanwhile. Please do not hesitate to contact us if you need any further assistance.
 
Thank you.

   

[size=0pt]Theresa [/size][/color] [/color]Contributor Support Executive[/color] [/t]  [/color][/url][/color]

Thank you for this information, Anyka!

Quote from: Wilm on March 11, 2022, 08:20
I just sent an e-mail to 123rf support asking if this is possibly a bug. 10 days in a row without a single download - that is completely impossible from my point of view!

If it stays like this, I will have a test purchase made.

Nothing happened so far. No answer. The bug still exists. No downloads since first day of March - impossible. But at least the payout came in today.

I'm starting to remove my images from there. Not many sales anyway

Now even my sales from the first four days of March have disappeared... I have not received any response to my report.

Now I can see the downloads. Most of them for $ 0.216 

Mine just updated today, although not many sales, but just like my normal days...

I had refund of an image, that was downloaded 2 years ago.

Quote from: Dumc on April 10, 2022, 04:14
I had refund of an image, that was downloaded 2 years ago.

What a sh*tshow

I had refunds of image sales from 2014 and 2016. I'm very close to removing my portfolio from 123RF.

Same here, two from 2016 and one 2019... how is it even acceptable, I've asked them, not to politely, to close my account and I've deleted all my photos...
what a joke of a company

I seriously doubt this are real refund. I mean, from 8 years ago?? I think, this is just money theft, take a few cents or dollars from each contributor and you got a lot of money

So, today I've got two more refunds from 2016...and photos I've deleted yesterday are back online without me being able to manage them from the dashboard...that's some strange stuff of course with no response from support...