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Author Topic: REDEEMED CREDIT SYSTEM BROKEN  (Read 30010 times)

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« Reply #100 on: November 21, 2011, 04:00 »
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...if you have 5000+ portfolio. Why would you want to trust the other agencies, that, if you read around here - dont seem to have much of a good reputation? All I see is threads about complaints...
That's a good point.  I have a feeling that SS is going to get bigger and bigger but then I will end up relying too much on my income from them.  Its much harder to get new images accepted and I don't like relying on one site for most of my income.  The rest of the sites aren't doing as well as I would like and FT are almost as bad as istock, with all the commission cuts.
Quote
..It is always possible that the management changes course and recognizes their artists as customers who pay a lot of money for the right to sell on the istock marketplace...
I can't see that happening, I think the only chance for istock is if the site is sold and the new owners understand that paying more to contributors motivates them and will increase their profits.  It doesn't look like istock will be sold though, it seems that they are moving towards it being absorbed by Getty.

The options for exclusives don't look good but I don't think its any better for non-exclusives.  I've gone from being optimistic about microstock a few years ago to being pessimistic.  Things might improve but its hard to see that when commissions are getting lower and competition is getting harder each year.


wut

« Reply #101 on: November 21, 2011, 04:24 »
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imagine the newbie boost you'd get on downloads at shutterstock if you dumped 5000 in your first week.

It doesn't work that way for quite some time now. Sure, it doesn't take as long as on the other sites to get DLs, but getting a huge amount of DLs in the first days is not happening any more. IMO it's better this way, since the files that don't sell in the first week, still have a chance of seeing decent sales (and they often do)

« Reply #102 on: November 21, 2011, 04:52 »
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It doesn't look like istock will be sold though, it seems that they are moving towards it being absorbed by Getty.

Istock was absorbed by Getty five or six years ago, they've just had trouble digesting it, particularly during the period when Bruce Livinstone was still there to fight for his vision. It's fairly clear that after he left iStock didn't have anyone strong enough to stand up to pressure from Getty, whose high-ups had quite a different concept of what istock should be. Without istock having a CEO, the executive function moved upstream and the iStock staff were just there to implement instructions (except, of course, for those who put their ass on the line every day for us and would be the first to quit if iS ever did anything that might hurt its contributors ;) )

« Reply #103 on: November 21, 2011, 18:10 »
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Looks like the RC fix is in, starting around 4:40pm CST. Now it's cleanup time.

lisafx

« Reply #104 on: November 21, 2011, 18:31 »
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My RCs look to be accurate, as far as I can tell.  Just passed the 150k mark to keep my 19%.  Woo yay. 

I did get a .09 sale today, so not sure if I am actually getting 19%.  Frankly, .09 is the lowest commission I have EVER gotten in nearly 7 years of microstock.  It makes the .12 I got a couple of days ago look positively princely!  Don't know how royalties like these are possible. 

rubyroo

« Reply #105 on: November 21, 2011, 18:38 »
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Congrats on keeping your percentage Lisa (inadequate as it is).  Commiserations on the 0.9c sale.  Such an insult.  Really incomprehensible.

« Reply #106 on: November 21, 2011, 18:46 »
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RC might be fixed, but I still haven't had a single sale recorded since Thursday despite having sales every day since.  The TS stats are being updated, but not my regular stats.

« Reply #107 on: November 21, 2011, 19:34 »
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My RCs look to be accurate, as far as I can tell. 

Lisa, glad to hear your updates seem correct. Mine do not, in fact the amount they updated by seems to be less than half of what it should be. A few other people on iStock have said the same, is anyone else seeing less of an increase than expected?

wut

« Reply #108 on: November 21, 2011, 19:35 »
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RCs are fixed (shown, not saying I'm being payed at the correct rate), but my DL stats are totally messed up. I can't see any sales past 31.10. :o . I got a couple of sales in the afternoon though. But those royalties were probably payed at 15%, since I only got $3.3 for a L P+ (I usually get 3.45+)

« Reply #109 on: November 21, 2011, 19:47 »
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My RCs look to be accurate, as far as I can tell. 

Lisa, glad to hear your updates seem correct. Mine do not, in fact the amount they updated by seems to be less than half of what it should be. A few other people on iStock have said the same, is anyone else seeing less of an increase than expected?

I think my number's low, but I have no records to be able to backtrack and see if it's my memory or a wrong RC total. I don't think it mattters (to me) because either way I'm going to miss my 40K total for the year. Now if they lower the RC targets, it might become more important

And congrats to Lisa for making 150K. Given the current environment, that's really great.

lisafx

« Reply #110 on: November 21, 2011, 20:01 »
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And congrats to Lisa for making 150K. Given the current environment, that's really great.

Thanks.  Kind of a bummer to only be getting 19%, but it is what it is, and I am relieved to hang on to it.

Most of my RCs came from earlier in the year, though.  If sales levels continue as they have been for the last month or so (you know "the busy season"), I won't come close to making the same target next year :(

« Reply #111 on: November 22, 2011, 01:48 »
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My RCs look to be accurate, as far as I can tell.  Just passed the 150k mark to keep my 19%.  Woo yay. 

I did get a .09 sale today, so not sure if I am actually getting 19%.  Frankly, .09 is the lowest commission I have EVER gotten in nearly 7 years of microstock.  It makes the .12 I got a couple of days ago look positively princely!  Don't know how royalties like these are possible. 

Your numbers are incredible.  Much respect :)
I am sure you will meet your target next year for the simple reason that if you don't they who will ?!?

fujiko

« Reply #112 on: November 22, 2011, 01:51 »
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Congratulations Lisa.

So IS is going to make another famous retro-payment someday in a way that will hide even more what contributors get paid.

They act like thimbleriggers.

« Reply #113 on: November 22, 2011, 02:29 »
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Congratulations Lisa.

So IS is going to make another famous retro-payment someday in a way that will hide even more what contributors get paid.

They act like thimbleriggers.

Joyze said they would send an e-mail for each sale showing the correction, so as long as you keep a list of what has sold over the last three days you should be able to tell if they are all paid up.

wut

« Reply #114 on: November 22, 2011, 05:32 »
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It looks like all this mess affected the payouts as well. I requested payment last Tuesday (MB cutoff day) and still haven't received the money. I would request another today, but I'm going to wait until they pay me the first. The only good thing is I'm not dependand on this payment, but imagine an exclusive who really depends on it not getting it (I can get it from other sites as well)

CarlssonInc

« Reply #115 on: November 22, 2011, 05:49 »
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It looks like all this mess affected the payouts as well. I requested payment last Tuesday (MB cutoff day) and still haven't received the money. I would request another today, but I'm going to wait until they pay me the first. The only good thing is I'm not dependand on this payment, but imagine an exclusive who really depends on it not getting it (I can get it from other sites as well)

It is a bit early in the "day" to expect payment considering it is not even 4 AM in Calgary.... It should be paid out TODAY (Tue Moneybookers, Mon PayPal) during the course of iStock's business day.

wut

« Reply #116 on: November 22, 2011, 05:52 »
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It looks like all this mess affected the payouts as well. I requested payment last Tuesday (MB cutoff day) and still haven't received the money. I would request another today, but I'm going to wait until they pay me the first. The only good thing is I'm not dependand on this payment, but imagine an exclusive who really depends on it not getting it (I can get it from other sites as well)

It is a bit early in the "day" to expect payment considering it is not even 4 AM in Calgary.... It should be paid out TODAY (Tue Moneybookers, Mon PayPal) during the course of iStock's business day.

Huh, than I guess I misunderstand the cutoff and 5 business days. And wrongfully think it's the 6th business day in a row from the one that I requested payment and was the cutoff day. If I remember correctly I usually got the money by the end of the same week not in the next. But then again, I don't request payments every week at IS

CarlssonInc

« Reply #117 on: November 22, 2011, 06:24 »
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It looks like all this mess affected the payouts as well. I requested payment last Tuesday (MB cutoff day) and still haven't received the money. I would request another today, but I'm going to wait until they pay me the first. The only good thing is I'm not dependand on this payment, but imagine an exclusive who really depends on it not getting it (I can get it from other sites as well)

It is a bit early in the "day" to expect payment considering it is not even 4 AM in Calgary.... It should be paid out TODAY (Tue Moneybookers, Mon PayPal) during the course of iStock's business day.

Huh, than I guess I misunderstand the cutoff and 5 business days. And wrongfully think it's the 6th business day in a row from the one that I requested payment and was the cutoff day. If I remember correctly I usually got the money by the end of the same week not in the next. But then again, I don't request payments every week at IS

If you go look at the payment schedule (the calendar provided with deadlines and payout dates for each month) you will see that USUALLY the cut-off for MB payouts is Tuesdays, which will then USUALLY be paid out on the following Tuesday. Usually is bar if there are any holidays affecting the schedule. Go look at the payout schedule and you'll understand.

wut

« Reply #118 on: November 22, 2011, 08:14 »
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It looks like all this mess affected the payouts as well. I requested payment last Tuesday (MB cutoff day) and still haven't received the money. I would request another today, but I'm going to wait until they pay me the first. The only good thing is I'm not dependand on this payment, but imagine an exclusive who really depends on it not getting it (I can get it from other sites as well)

It is a bit early in the "day" to expect payment considering it is not even 4 AM in Calgary.... It should be paid out TODAY (Tue Moneybookers, Mon PayPal) during the course of iStock's business day.

Huh, than I guess I misunderstand the cutoff and 5 business days. And wrongfully think it's the 6th business day in a row from the one that I requested payment and was the cutoff day. If I remember correctly I usually got the money by the end of the same week not in the next. But then again, I don't request payments every week at IS

If you go look at the payment schedule (the calendar provided with deadlines and payout dates for each month) you will see that USUALLY the cut-off for MB payouts is Tuesdays, which will then USUALLY be paid out on the following Tuesday. Usually is bar if there are any holidays affecting the schedule. Go look at the payout schedule and you'll understand.

I did look at it and the 5th business day from Tuesday is Monday (cutoff is in the morning, so Tuesday counts). That is if they're paying on the last day of the deadline that they set

CarlssonInc

« Reply #119 on: November 22, 2011, 09:58 »
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It looks like all this mess affected the payouts as well. I requested payment last Tuesday (MB cutoff day) and still haven't received the money. I would request another today, but I'm going to wait until they pay me the first. The only good thing is I'm not dependand on this payment, but imagine an exclusive who really depends on it not getting it (I can get it from other sites as well)

It is a bit early in the "day" to expect payment considering it is not even 4 AM in Calgary.... It should be paid out TODAY (Tue Moneybookers, Mon PayPal) during the course of iStock's business day.

Huh, than I guess I misunderstand the cutoff and 5 business days. And wrongfully think it's the 6th business day in a row from the one that I requested payment and was the cutoff day. If I remember correctly I usually got the money by the end of the same week not in the next. But then again, I don't request payments every week at IS

If you go look at the payment schedule (the calendar provided with deadlines and payout dates for each month) you will see that USUALLY the cut-off for MB payouts is Tuesdays, which will then USUALLY be paid out on the following Tuesday. Usually is bar if there are any holidays affecting the schedule. Go look at the payout schedule and you'll understand.

I did look at it and the 5th business day from Tuesday is Monday (cutoff is in the morning, so Tuesday counts). That is if they're paying on the last day of the deadline that they set

Moneybookers are paid out on TUESDAY, doesn't matter how many business days that is after your request. TUESDAYS. Check the schedule, it clearly states which cut-off days and payout days there are for the different payment methods.
« Last Edit: November 22, 2011, 10:01 by CarlssonInc. Stock Imagery Production »

SNP

  • Canadian Photographer
« Reply #120 on: November 22, 2011, 10:44 »
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Congratulations Lisa.

So IS is going to make another famous retro-payment someday in a way that will hide even more what contributors get paid.

They act like thimbleriggers.

Joyze said they would send an e-mail for each sale showing the correction, so as long as you keep a list of what has sold over the last three days you should be able to tell if they are all paid up.

my RCs look fine today. royalties were low on the affected days though, so hopefully corrections are all accurately calculated too.

wut

« Reply #121 on: November 22, 2011, 10:56 »
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It looks like all this mess affected the payouts as well. I requested payment last Tuesday (MB cutoff day) and still haven't received the money. I would request another today, but I'm going to wait until they pay me the first. The only good thing is I'm not dependand on this payment, but imagine an exclusive who really depends on it not getting it (I can get it from other sites as well)

It is a bit early in the "day" to expect payment considering it is not even 4 AM in Calgary.... It should be paid out TODAY (Tue Moneybookers, Mon PayPal) during the course of iStock's business day.

Huh, than I guess I misunderstand the cutoff and 5 business days. And wrongfully think it's the 6th business day in a row from the one that I requested payment and was the cutoff day. If I remember correctly I usually got the money by the end of the same week not in the next. But then again, I don't request payments every week at IS

If you go look at the payment schedule (the calendar provided with deadlines and payout dates for each month) you will see that USUALLY the cut-off for MB payouts is Tuesdays, which will then USUALLY be paid out on the following Tuesday. Usually is bar if there are any holidays affecting the schedule. Go look at the payout schedule and you'll understand.

I did look at it and the 5th business day from Tuesday is Monday (cutoff is in the morning, so Tuesday counts). That is if they're paying on the last day of the deadline that they set

Moneybookers are paid out on TUESDAY, doesn't matter how many business days that is after your request. TUESDAYS. Check the schedule, it clearly states which cut-off days and payout days there are for the different payment methods.

I am hearing you out, but you're not hearing me out. If that were true I'd get payed last Tuesday (I requested it in the morning CET too). But it looks like you get payed SOME Tuesday  :-\ . But yeah I get it, it's five days and it depends wether they make it before the first or second Tuesday, 5 working days until the first Tuesday. I guess I'm spoiled by some other sites making the pyments within hours
« Last Edit: November 22, 2011, 11:00 by wut »

KB

« Reply #122 on: November 22, 2011, 11:08 »
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my RCs look fine today.

They may look fine, but that must be because you don't know what the number is supposed to be.

Several posts on iStock's forum backs up what I'm seeing: the current RC total is for Wed, 16 Nov -- and not even through the end of the day (i.e., about mid-day Wed).

fujiko

« Reply #123 on: November 22, 2011, 11:11 »
0
Congratulations Lisa.

So IS is going to make another famous retro-payment someday in a way that will hide even more what contributors get paid.

They act like thimbleriggers.

Joyze said they would send an e-mail for each sale showing the correction, so as long as you keep a list of what has sold over the last three days you should be able to tell if they are all paid up.

my RCs look fine today. royalties were low on the affected days though, so hopefully corrections are all accurately calculated too.

What I don't like is the way they update and report it. They send a mail with the update and leave the error stick in the website numbers. They make it hard to track on purpose. They could update the downloads page on IS to reflect those corrections, be it a bug or a fraud purchase. Other sites provide much better information on corrections or deductions.

In the end, if you keep track of all the sales as reported on the site, it doesn't report the same total amount of money you earned. You have to keep track of modifications reported only by mail.

SNP

  • Canadian Photographer
« Reply #124 on: November 22, 2011, 11:20 »
0
my RCs look fine today.

They may look fine, but that must be because you don't know what the number is supposed to be.

Several posts on iStock's forum backs up what I'm seeing: the current RC total is for Wed, 16 Nov -- and not even through the end of the day (i.e., about mid-day Wed).

what they've added up seems correct according to our estimations of where I should have been by that point. I'm more worried about royalties, which are not correct.


 

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