Author Topic: Live Help? (Read 8684 times)

vonkara · « **on:** February 22, 2010, 18:36 »

I just noticed this new feature from Istock. It's at the top right of your home page, since not so long. "Live Help". I remember 123RF having a feature like this, that I used 2 times successfully and 1 time without being able to chat with someone.

I just look quickly on the Istock forum and here. I can't find an announcement for this. Anyone can link or answer these questions

Is there anyone who tried using this for solving a problem yet? Is it mostly designer oriented? Are they superman/women that resolve every glitches? Can I use them when I am bored, want to talk to someone or as psychologist?

cathyslife · « **Reply #1 on:** February 22, 2010, 19:24 »

Here is a thread on the IS forum:

http://www.istockphoto.com/forum_messages.php?threadid=178571&page=1

I read the thread last week when it went live. No, I don't think there was an announcement, but don't know for sure. When I read through the thread, there were still issues with it appearing and disappearing at the top of the page. It also was in the left column, too.

I saw it all day today, but right now when I went to IS page, it's not showing at the top of the page. Something about if no one is manning it, it disappears off the page or something?

I think in the thread a few people mentioned they went over just to say hi.

stockastic · « **Reply #2 on:** February 22, 2010, 21:07 »

Can I use it to just ask someone "where exactly do you see artifacts in this photo?"

Sean Locke Photography · « **Reply #3 on:** February 22, 2010, 21:25 »

Quote from: cclapper on February 22, 2010, 19:24

I saw it all day today, but right now when I went to IS page, it's not showing at the top of the page. Something about if no one is manning it, it disappears off the page or something?

Several of us tried to suggest something needs to be there all the time, available or not, but for some reason they like it to go on and off.

Suljo · « **Reply #4 on:** February 22, 2010, 21:34 »

I use it few times on 123 but always was talking about that they are service for buyers but even so it is they solve my problems like forwarding my request to support which are maybe in the same room or next door.
For iStock I dont see something like this only too much mashed gues which after 3 years I realise that is some kind of crown, flame or other rediculous stuff...

Pssst dont tell to OldHippie about that, it is our own rubbie

Dreamframer · « **Reply #5 on:** February 22, 2010, 21:40 »

I met the same person guy at live help on Thinkstockphotos and Pumpaudio

Seems like they have several persons in live help for all Getty sites

cathyslife · « **Reply #6 on:** February 22, 2010, 22:10 »

Quote

Several of us tried to suggest something needs to be there all the time, available or not, but for some reason they like it to go on and off.

Yes, I remember that discussion. When it's not there, I automatically think it isn't working so they pulled it off. Yes, something like a little radio tower next to it indicating that it is live and transmitting would be more helpful.

alex2010 · « **Reply #7 on:** March 18, 2010, 11:43 »

I am now really creating a new post,

I would like to ask the iStockphoto How should I answer these questions to pass the vetting thereof?

Who can help me reply please? Thanks!

------------------------------------------------------------------------------------------------
iStockphoto: What was the last art exhibition you went to see? Where was it?

iStockphoto: If you could take just one more photo, what would it be of?

iStockphoto: Have you ever been arrested?

iStockphoto: What was the last CD you bought?

iStockphoto: What is the worst software you ever used?

iStockphoto: What kind of books do you like to read?

iStockphoto: Who was the last person to make you nervous?

iStockphoto: Do you take your camera with you everywhere you go?

iStockphoto: Which do you enjoy most, photography or design?

iStockphoto: Married, single or somewhere in between?

iStockphoto: Do you have any tattoos/piercings?

iStockphoto: Have you ever won a trophy or medal?

iStockphoto: What magazines do you read?

Pheby · « **Reply #8 on:** March 18, 2010, 11:57 »

That's nothing that is evaluated - it's just for your profile. It's more of a sort of fun thing - you don't even have to answer those questions.

alex2010 · « **Reply #9 on:** March 18, 2010, 20:36 »

[报价作者= Pheby链接=主题= 10039.msg139514＃msg139514日期= 1268931469]
这则没有什么评价 - 它只是为您的个人资料。它是一种更有趣的事情 - 你甚至不用回答这些问题。;）
[/报价]
Do not answer these questions, I can not upload files ah?

alex2010 · « **Reply #10 on:** March 18, 2010, 20:48 »

How do you answer these questions? My answer is not correct?

alex2010 · « **Reply #11 on:** March 18, 2010, 20:52 »

Quote from: Pheby on March 18, 2010, 11:57

That's nothing that is evaluated - it's just for your profile. It's more of a sort of fun thing - you don't even have to answer those questions.

Do not answer these questions, I can not upload files ah?

Pheby · « **Reply #12 on:** March 19, 2010, 03:17 »

Oh, well that's a different set of questions! These you do have to answer to get accepted. You should be able to answer them yourself if you're serious about istock. Is your English the problem? Istock's site is available in a variety of languages, if that's any help.

alex2010 · « **Reply #13 on:** March 19, 2010, 03:30 »

Yes, my English is not good, istock when it can out of the Chinese version, ah, He He

sharpshot · « **Reply #14 on:** March 19, 2010, 03:39 »

Most of the answers look correct to me, there are 3 that I disagree with but I don't want to give all the answers away, as I am sure istock wont like that but they don't allow upsizing. That might help with one answer.

alex2010 · « **Reply #15 on:** March 19, 2010, 04:02 »

Quote from: sharpshot on March 19, 2010, 03:39

Most of the answers look correct to me, there are 3 that I disagree with but I don't want to give all the answers away, as I am sure istock wont like that but they don't allow upsizing. That might help with one answer.

Which three are not correct?

Caz · « **Reply #16 on:** March 19, 2010, 04:37 »

Quote from: alex2010 on March 19, 2010, 04:02

Quote from: sharpshot on March 19, 2010, 03:39
Most of the answers look correct to me, there are 3 that I disagree with but I don't want to give all the answers away, as I am sure istock wont like that but they don't allow upsizing. That might help with one answer.
Which three are not correct?

You have to answer the questions yourself. If you don't know the answers then you need to learn a little more before you apply to iStock. Having someone else answer the questions for you is just going to result in more frustration for you because you have to understand the basics of what iStock wants and accepts yourself otherwise you'll be faced with lots of rejections.

cathyslife · « **Reply #17 on:** March 19, 2010, 07:54 »

The answers are provided for you on the istock site. You have to read the manual first, then answer the questions. Maybe someone you know could translate the questions into Chinese for you, if your English is not so good.

I spotted at least 4 wrong answers and said so in your other thread here. Cheating on tests isn't exactly what this forum has to offer in the way of help.

borg · « **Reply #18 on:** March 19, 2010, 08:17 »

Where is the link for live help!?

I can't see it any more, it was next to link for Control panel...

cathyslife · « **Reply #19 on:** March 19, 2010, 08:26 »

It comes and gos, depending on whether there is anyone available to help. So when it's not there, you can't use it. sjlocke tried to get them to change it so it's always there, but if it's on, some radio waves show or some other icon to let us know it's live, instead of making it go away. Apparently they thought this was the better way to go.

alex2010 · « **Reply #20 on:** March 19, 2010, 09:42 »

Quote from: cclapper on March 19, 2010, 07:54

The answers are provided for you on the istock site. You have to read the manual first, then answer the questions. Maybe someone you know could translate the questions into Chinese for you, if your English is not so good.

I spotted at least 4 wrong answers and said so in your other thread here. Cheating on tests isn't exactly what this forum has to offer in the way of help.

Ah do not support cheating,
I was not very good English, so could not answer accurately.
Here someone can help translate into English?
That very grateful!

FD · « **Reply #21 on:** March 19, 2010, 23:14 »

Quote from: alex2010 on March 18, 2010, 20:36

[报价作者= Pheby链接=主题= 10039.msg139514＃msg139514日期= 1268931469]
这则没有什么评价 - 它只是为您的个人资料。它是一种更有趣的事情 - 你甚至不用回答这些问题。;）
[/报价]
Do not answer these questions, I can not upload files ah?

回答联考的问题是强制性的。个人问题的回答是没有。除非你要逮捕了纹身，当然。

FD · « **Reply #22 on:** March 19, 2010, 23:20 »

Quote from: alex2010 on March 19, 2010, 09:42

Here someone can help translate into English?
That very grateful!

Try here.

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Author Topic: Live Help? (Read 8684 times)

vonkara

cathyslife

stockastic

Sean Locke Photography

Suljo

Dreamframer

cathyslife

alex2010

Pheby

alex2010

alex2010

alex2010

Pheby

alex2010

sharpshot

alex2010

Caz

cathyslife

borg

cathyslife

alex2010

FD

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