They probably hired istock's staff!

Yes... A way of stupid coding, the user has to figure out what and how. There are no hints, messages, etc.
I spent around 15 minutes on the site to figure out, I need to select all the unpublished stuff and set the language to English...
It's a good feature, but...
- since English is the most commonly used, there's a practice to start the list with 'English'. No here I must select from the deep
- I agree, if auto-select English, nobody will change the language. Then, a 'Default language' option would be good...

I don't mind it having the language options, but you should be able to choose a default and leave it. How many upload in a different language from one day to the next?

And no support at all.

They dont answer supportmails or dont drop by here.


That agency is not really worth the effort and might be doomed.
Specially after that famous relaunch

@somethingpretentious
tell us more

Quote from: dbvirago on February 19, 2013, 12:28

I don't mind it having the language options, but you should be able to choose a default and leave it. How many upload in a different language from one day to the next?

I might

OK, I'll rephrase. What percentage of their contributors do you believe need the ability to change the language with each upload?

Hi guys!

Just wanted to let you know that a function to choose a default language is on it's way!
We are also working on putting in hints and tips on the page to guide you on how to upload, tag etc.

/Lina @ Mostphotos

Oh boy, my 12 year old son can do that better....

1: If i filter the "Mediacloud" by Unpublished it says 1800 pictures (thats not possible because i only uploaded 150 new ones)
2: If i go to the section "Publish" (looks like the new darkroom) it says "You have nothing to publish"

Who coded that crap? Franz Kafka?

Has somebody a hint?
Regards A.

Hi Axel,

do you still have problems with this? If yes, please send me an e-mail with your username to [email protected] and I will help you right away.

In our Help Center (at the bottom of our page) you find manuals explaining the most common functions, for instance:
http://help.mostphotos.com/customer/portal/articles/976816-how-do-i-upload-images-

In short, to publish the images you need to add language, title, minimum 2 tags and choose if the image is editorial or royalty free and if it contains nude content or not. After that is filled out the images will automatically be ready for publishing so that you can just go to "publish" and click "yes, publish these images".

Before the help desk has been understaffed but now you will get help right away if you e-mail to [email protected]

BR
Lina @ Mostphotos

Quote from: Axel Lauer on February 19, 2013, 11:50

Oh boy, my 12 year old son can do that better....

1: If i filter the "Mediacloud" by Unpublished it says 1800 pictures (thats not possible because i only uploaded 150 new ones)
2: If i go to the section "Publish" (looks like the new darkroom) it says "You have nothing to publish"

Who coded that crap? Franz Kafka?

Has somebody a hint?
Regards A.

Hi Axel,

do you still have problems with this? If yes, please send me an e-mail with your username to [email protected] and I will help you right away.

In our Help Center (at the bottom of our page) you find manuals explaining the most common functions, for instance:
http://help.mostphotos.com/customer/portal/articles/976816-how-do-i-upload-images-

In short, to publish the images you need to add language, title, minimum 2 tags and choose if the image is editorial or royalty free and if it contains nude content or not. After that is filled out the images will automatically be ready for publishing so that you can just go to "publish" and click "yes, publish these images".

Before the help desk has been understaffed but now you will get help right away if you e-mail to [email protected]

BR
Lina @ Mostphotos

Hi Lina

Did you not see my question? An answer will be appreciated.

Charl

     I  don't  usually  complain  about  a  site  but  MP  has  gotten  harder to  ge  into.  Harder  to   find  any  sales  (i  have  none).  Needs  a  redisign.

Quote from: Mostphotos Support on April 11, 2013, 08:00

Quote from: CD123 on April 11, 2013, 05:47

Hi Lina

Did you not see my question? An answer will be appreciated.

Charl

Hi Charl!

I answered you above but it's easy to miss. Everything should have been transferred so no, you should not have to do it all over again. I am happy to take a look at your account and help you find everything. Could you send me an e-mail with your username to [email protected]?

Thank you!

Lina @ Mostphotos

My apology, did not see that. Can you just direct me on the forum here how to get to it. If my old folders are supposed to be in "My Collections" then I do have an individual problem, as it is empty and I had about 25 folders (light boxes).

Hi Charl.

In "My Collections" you find other photographer's images that you have saved.
In "Albums" you find your own photographs that you have organized in folders/albums.
You find your albums by going to your portfolio page.

In our help center you find manuals for both albums, collections and much more:
http://help.mostphotos.com/customer/portal/topics/454000-portfolio-page/articles

However, we have not had "lightboxes" for 5 years so if that was the last time you organized photos, there is a chance they were not transferred when the lightboxes dissapeared 5 years ago. But in that case I would like to try and fix that for you.

I hope the above helps, if not please send me an e-mail with your username to [email protected] so that I can have a look at your specific accounts.

Best Regards,
Lina @ Mostphotos

Thank you Lina, I have found it at all my folders. Next question, how do I associate newly uploaded images with these folders as I did not find any obvious place to create the link?

Good to hear!

To add images to an album, you go to your portfolio page, click on the album you want to add images to, chooses "manage album" and "add photos".

This is also explained in one of the manuals in the help center:
http://help.mostphotos.com/customer/portal/articles/1007307-albums

Let me know if you have any further questions!

Best Regards,
Lina