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Author Topic: Pond5: What should we improve?  (Read 79905 times)

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« Reply #125 on: September 25, 2013, 21:06 »
0
This is a new problem, with firefox when I select the dropdown menu to edit submitted photos if the item is at the bottom of the list like "set image type" instead of selecting the item from the dropdown menu it selects the things from behind it on the page (like "about" "contact" or "jobs").

It worked fine last week, so I guess this really isn't what should we improve, but what you shouldn't have broken.


JFP

« Reply #126 on: September 26, 2013, 00:56 »
0
What I don't really like is the review per batch, which takes several weeks between each review.
It would be good to have reviews done at shorter intervals and shorter batches.

« Reply #127 on: September 28, 2013, 06:02 »
0
Does this mean that if Pixmac contributors start using Pond5 as main account, the content will not come visible on Pixmac site at all because you are not mirroring Pond5 to Pixmac at the moment? During your launch early last spring you sent out newsletter promising Pond5 video content for sale on Pixmac, as well as you said all Pixmac's local offices will join Pond5, too - what is your current status and plan on these?

It's ready technically, we're working on paperwork part of that feature.

shudderstok

« Reply #128 on: September 28, 2013, 19:14 »
+2
auto resize the videos. the videos should be available in three sizes from web to hd and at three different price points. refer to ss as an example.

« Reply #129 on: September 30, 2013, 09:04 »
+4
Why, why, why does it still lowercase every title and description?

« Reply #130 on: September 30, 2013, 09:35 »
0
Why, why, why does it still lowercase every title and description?

Sorry for this. I've discussed this with developers. It would be fixed soon (next update or so).

« Reply #131 on: September 30, 2013, 09:37 »
+1
auto resize the videos. the videos should be available in three sizes from web to hd and at three different price points. refer to ss as an example.

Thx for suggestion. I'll have it mind and will consider it if we do changes in that part of Pond5.

« Reply #132 on: September 30, 2013, 09:58 »
0
I would love to be able to add releases on the keywording page!

« Reply #133 on: September 30, 2013, 10:06 »
0
The current CSV upload for metadata works well enough but could be more intuitive and include all potential fields. It would be nice to be able to single click clips that are editorial therefor have no releases.

« Reply #134 on: October 01, 2013, 07:23 »
-1
Does this mean that if Pixmac contributors start using Pond5 as main account, the content will not come visible on Pixmac site at all because you are not mirroring Pond5 to Pixmac at the moment? During your launch early last spring you sent out newsletter promising Pond5 video content for sale on Pixmac, as well as you said all Pixmac's local offices will join Pond5, too - what is your current status and plan on these?

It's ready technically, we're working on paperwork part of that feature.
So you asked us to sign new contract which enables you to sell content on 2 sites, now you tell we should use new upload platform, and again sign new contract to get the content visible on the site that we originally have used for uploads. That does not make any sense. We are not only your contributor but your customer, too. We have spent thousands of dollars on Pixmac site, only because of super local service that has been unique in Pixmac, now your actions are limiting the content selection in service where we have our money in credit packs. You answered only first part of our question, that tells more or less your agency is not going to offer the only thing that made it worth of using your service? So far nothing in this merge has made us to feel happy about it.

« Reply #135 on: October 01, 2013, 21:42 »
+2
Several suggestions/bug reports here.
Although I've contacted p5 via "Contact us" about every topic, I still post these here also, maybe the old ones will get fixed...

1. Show the original filename.
When editing the file, please show the original filename. In the old p5 design this was visible. Why is hidden now???
Please understand, it's more easy to identify a wav file or video after it's filename than listening to/looking at. In the case of similar files of course.

2. Discover and eliminate the missing title/description bug. Some uploads has no title or description, although I use the same software to embed IPTC metadata into files. In the latest times, around 90% of the files had no description after uploading. Manually adding is waste of time when this info is present in the file. A "reload IPTC data" button would be fine for the start...

3. Please stop lowercasing everything. From a coder's or database's point of view it looks the same. But it looks REALLY ugly and unprofessional.

4. Please put back the "show normal textarea" option for the keywords. The new keyword container it's really nice but the entered words cannot be edited (or at least I wasn't able to figure out how)

5. Refresh the list of files when releases has been attached. So the actual MR count will be visible

Thank you

« Reply #136 on: October 01, 2013, 22:38 »
+1
i am selling footage with shutterstock since they started but never sold a low res, not sur they is a point of proposing other formats than 720 and 1080

« Reply #137 on: October 02, 2013, 01:45 »
0
Thank you icefront for a nice summary. Some things are being fixed, others would hopefully be fixed soon. I'll comment each request below.

1. Show the original filename.
When editing the file, please show the original filename. In the old p5 design this was visible. Why is hidden now???
Please understand, it's more easy to identify a wav file or video after it's filename than listening to/looking at. In the case of similar files of course.

Actually it's shown in the list of files and under preview on the editing page. Until you add a title which replaces it. I agree that it should be there even after you add a title.

2. Discover and eliminate the missing title/description bug. Some uploads has no title or description, although I use the same software to embed IPTC metadata into files. In the latest times, around 90% of the files had no description after uploading. Manually adding is waste of time when this info is present in the file. A "reload IPTC data" button would be fine for the start...

I've added this to our bug tracker. Thank you for mentioning this.

3. Please stop lowercasing everything. From a coder's or database's point of view it looks the same. But it looks REALLY ugly and unprofessional.

This was fixed recently and will be published on live server soon.

4. Please put back the "show normal textarea" option for the keywords. The new keyword container it's really nice but the entered words cannot be edited (or at least I wasn't able to figure out how)

This is being fixed now. Nice suggestion to swich to a normal textarea. Thank you.

5. Refresh the list of files when releases has been attached. So the actual MR count will be visible

I've added this to our bug tracker. Thank you for mentioning this.

DnTprod

  • Video production in Geneva, Switzerland
« Reply #138 on: October 03, 2013, 09:02 »
+1
Hello Zager and congratulations to pond5 for coming in that way.

A feature should be great is to set favorite files that we want to push up in best match. You now, if we upload a serie of 20 files of the same shooting, they will come all in first result of portfolio page. It should be great to be allowed to set 10% of our portfolio as favorite.

« Reply #139 on: October 03, 2013, 12:17 »
0
I have problems in logging in from devices becouse of the pop-up window.
Anybodyelse faces this problem?

« Reply #140 on: October 03, 2013, 16:29 »
0
Thank you icefront for a nice summary. Some things are being fixed, others would hopefully be fixed soon. I'll comment each request below.

...


I really appreciate your responses. And I believe many other users here also do so!
Thank you!
I look forward to have the above issues fixed. Regardless of the list of issues, everything else works quite well on the site!

DnTprod

  • Video production in Geneva, Switzerland
« Reply #141 on: October 04, 2013, 02:53 »
0
I have problems in logging in from devices becouse of the pop-up window.
Anybodyelse faces this problem?

Yep, same problem for me and I think for everyone trying to log in with an Iphone, impossible to dezoom the login page to enter login informations.

« Reply #142 on: October 04, 2013, 03:00 »
0
I have problems in logging in from devices becouse of the pop-up window.
Anybodyelse faces this problem?

Yep, same problem for me and I think for everyone trying to log in with an Iphone, impossible to dezoom the login page to enter login informations.

In the works from yesterday, hopefully fixed soon. I'll let you guys know.

THP Creative

  • THP Creative

« Reply #143 on: October 09, 2013, 20:06 »
0
zager, I might be slow, but I can't find any info anywhere on pond5 about HOW to upload vectors?

eg: zip EPS and Jpg together? or upload Just EPS? or both EPS and Jpg but not zipped?

And any ETA on IPTC extraction for uploading vectors? This is CRUCIAL. As is the ability to EASILY add vector files to our existing jpg files on pond5

Thanks

ACS

« Reply #144 on: October 09, 2013, 23:46 »
0
I have some vector files which have been accepted. As far as I see only EPS version is on sale (like SS). But I saw some other vectors in the site with JPEG versions available as option.

I had uploaded via FTP, as EPS plus big JPEG zipped, approx 15 days ago.

So do I have to upload the raster as a seperate file or am I doing sth wrong ?

Thanks in advance.

THP Creative

  • THP Creative

« Reply #145 on: October 10, 2013, 00:45 »
0
I have some vector files which have been accepted. As far as I see only EPS version is on sale (like SS). But I saw some other vectors in the site with JPEG versions available as option.

I had uploaded via FTP, as EPS plus big JPEG zipped, approx 15 days ago.

So do I have to upload the raster as a seperate file or am I doing sth wrong ?

Thanks in advance.

From what I have seen this (bolded part) is from vector files that have been mirrored over from Pixmac. So if they can do it with Pixmac files then surely they can do it with their own files?

Some nice clear, step by step instructions and guide would be most welcome.


ACS

« Reply #147 on: October 10, 2013, 01:36 »
0
When I search among the illustrations I see 3 different type of results;

- Only EPS

- Only JPEGs

- JPEGs + EPS

And all the images start with the word; "vector image of ..."

This may make the search complicated/long for the customers.

Just my 2 cents..

« Reply #148 on: October 10, 2013, 01:37 »
0
When I search among the illustrations I see 3 different type of results;

- Only EPS

- Only JPEGs

- JPEGs + EPS

And all the images start with the word; "vector image of ..."

This may make the search complicated/long for the customers.

Just my 2 cents..

Yep, it's an issue we're gonna solve...

« Reply #149 on: October 10, 2013, 17:14 »
0
Hi Zager, the video review is still very slow. My uploads from Sept 24 are still pending. I have lots of seasonal footages, it looks like I will miss the fall sales.
« Last Edit: October 10, 2013, 22:17 by Freedom »


 

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