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Messages - FrankyDM
26
« on: February 02, 2019, 06:47 »
I've seen no other reports of missing info. Can you send a screenshot and your ESP username to [email protected]? Thx.
27
« on: January 16, 2019, 03:59 »
OK, if you bump into anything else, don't be shy to send a quick mail to [email protected]  Always there to help you out!
28
« on: January 11, 2019, 03:56 »
See if you have something in the filter panel.
At the top half of the ESP batch overview page, there's a section "FILTER BY:"
Check if the dates are ok and clear any other filter criteria that might have wound up there.
This has caught me a few times in the past as well.
29
« on: December 28, 2018, 03:43 »
...every other Agency shows real time, down loads.
IS doesn't make that possible. Nothing to do with DM. See the many other threads where this is discussed.
In addition, stats in one place are often different from stats in different places. Check out iS's forums for info about this, including the bizarre assertion that the stats are pulled from different sources so will never tally. Why? You may ask. I did, and got no answer.
Bottom line: it's not Franky/ DM'S fault.
Thanks, Sue. To "H2O": DeepMeta has many ways to show your data, and by default it sums the amounts and downloads by month when the actual sale took place. ("Group by Sales month" in the top left drop down list). If you want to compare with ESP or other stats, you can select option "Group by Royalty month", which will sum all values by month when reported in the Royalty statement.
30
« on: December 26, 2018, 13:46 »
done. Note that it is very erratic. Yesterday, in 3 5 file batches, it happened to 1, 5 and 3 respectively. Same camera, shoot and processing
I did some testing with the file, and saw that the creation date was not present in the usual exif/iptc section of the JPG, but in the XMP section. The next version of DeepMeta will also use that location to extract the date, so these types of file should then also get a proper date in DeepMeta. Thanks again for taking the time to send the file!
31
« on: December 24, 2018, 04:49 »
That was fixed in March last year, and should not normally happen.
If possible, the next time you encounter this, can you please send the JPG to the DeepMeta support address?
(support at deepmeta dot com)
I'll investigate then.
Thanks!
32
« on: December 10, 2018, 15:40 »
Theres a limit of 100 pages at the iStock site if youre not logged in.
Try logging in; you should be able to page through all your files.
33
« on: November 28, 2018, 03:42 »
I've tried the whole indie dance years ago, when I got started. Uploading like crazy to different agencies, and there were a lot less back then.
It's not just about the uploading process, but each site has its own culture and rules. You have to keep up with all that, read forums, etc.
Exclusivity certainly worked out great for me, but it depends on your own situation and how much time you're willing to spend on the uploading/follow-up process as opposed to spending that time doing photography itself. I guess there is no perfect choice.
34
« on: November 24, 2018, 04:34 »
The 2018 rate card is here: https://contributors.gettyimages.com/article.aspx?article_id=5210The one for 2019 is not out yet. Myself, I'm staying at 30%. The next level of 35% is fully out of reach for me. Then again, I've hardly been uploading over the last few years and I'm still freewheeling on work I did years ago. Not complaining! 
35
« on: November 09, 2018, 03:06 »
They accept Editorial Images but not Video
36
« on: July 20, 2018, 15:19 »
Another thing you can do (if you've upgraded to the latest v3.9.1), is to simply go to the "Statements" section in DeepMeta, select your current statement in the list and in the right hand preview pane: click the button at the top with the bar chart: it will show you just stats for that statement month. (see attached screenshot)
You can select multiple as well, if you like.
37
« on: July 20, 2018, 08:30 »
^ That's not too hard to implement. Have put it on the list. Thanks!
38
« on: June 28, 2018, 03:12 »
Check out this DM guide page: https://www.deepmeta.com/en/GettingStarted/FileDetailsUnder the heading "Releases" (about the middle of the page). The red triangle is explained. In short: Getty requires you to enter the Date of Birth of the model in a separate field. (besides it being written on the release PDF as well). Double-click the model release in the list and enter the Date of Birth for the model. (I've attached a capture of the explanation page and of the release form with Date of Birth field) As for updating to a new version. You can also download from the site: https://www.deepmeta.com/en/DownloadsAfter download: install and then you can delete the installer. If you bump into any issues, you can always mail directly (support at deepmeta dot com). Always there to help you out quickly.
39
« on: February 27, 2018, 04:49 »
Still haven't been able to fix this. Tanks for the reminder though
41
« on: February 16, 2018, 05:44 »
I've had a similar report before. I'll do some investigation.
Thanks for reporting!
42
« on: February 15, 2018, 03:59 »
Ive seen this before. Apparently the Getty server sometimes adds keywords by itself, resulting in going over the 50 keyword limit.
Luckily this only happens sporadicalli.
Still gathering data on this and looking for ways to work around this from within DeepMeta.
Thanks for reporting!
43
« on: February 11, 2018, 04:29 »
That sounds about right.
iStock/Getty creates "Royalty Statements" on the 20th of every month, covering sales of the month before.
(for subscription sales, it's a bit different, but still, that's the rough idea)
This means your last statement dates from Jan 20th, and covers up to Dec 31st.
On Feb 20th, or the day after, when you sync in DeepMeta, it will pull in the Royalty statement covering sales in January.
44
« on: February 09, 2018, 05:45 »
Did the sync run ok?
Still authorization errors?
Any items in the Royalties section?
45
« on: February 08, 2018, 04:09 »
First of all, you should get rid of the "could not log into ..." error. If not done already, download the latest version of DeepMeta (v3.7.9), which has a fix for this issue. When in the new version, go to the "Upload" section in DeepMeta and click the "Sync" button. This will fetch all the royalty statements with your sales data (from Jan 2017 onwards). If you still get the "could not log in" error, contact me at https://www.deepmeta.com/ContactIf ok, once finished, the "royalty statements" section should show about 10 to 15 entries and the stats in the Keyword section should be populated.
46
« on: February 07, 2018, 05:57 »
Just go to the keywords section in DeepMeta, by clicking the "Keywords" entry in the left hand menu. You'll get a list of all keywords used by your files, along with total downloads, royalties, RPD, etc. summed for all the files that use this keyword. Click the column headers to sort by whatever criterion you like. 
47
« on: February 06, 2018, 03:31 »
The change in keyword suggestions was a decision from iStock/Getty, and it affects DeepMeta as well. Here's what was announced on Jan 25 by Getty: Improving keyword quality changes to how ESP autocompletes keywords
We have been looking closely at keywording quality, which is an important part of making it easy for customers to find and license your imagery. One improvement we are making is a change to the way the keyword autocomplete system works.
How does it currently work?
When you type a keyword during the submission process the autocomplete system returns three types of words: matches (which includes exact matches AND synonyms), words that start with the entered keyword, and words that contain the entered keyword.
How will it work when the change is implemented?
When you type a keyword, the autocomplete system will now return only matches (which includes exact matches AND synonyms). As a result, you may see a shorter, more targeted list of suggested keywords.
Where will this change be visible?
This change should be visible on the ESP website and in third‑party tools that communicate with ESP using our official API.
When is this happening?
This change will go live in the next few days.
We expect this change to greatly reduce the risk presented by unintended use of the keywording autocomplete lists and should have a very minimal impact on how you keyword your images.
Best wishes
The Getty Images | iStock team
Some contributors have reported the disadvantages you mention to Getty as well, so maybe there will be some adjustments.
48
« on: February 05, 2018, 07:45 »
Yes, I think that's the reason. As suggested above, it's best if you contact me directly: https://www.deepmeta.com/ContactThanks.
49
« on: February 05, 2018, 04:48 »
Please help. I upgraded DeepMeta to 3.5 (latest version) for Mac and I cannot figure out how to add a photo batch. With the previous version, there is a + symbol at the top near the centre and a + button on the top left where I can add photos to my new batch. I cannot figure out how to add with the latest version. Anyone?
What version of Mac OS do you have? I've seen similar reports from users with macOS 10.9 (Mavericks), perhaps that's your OS?
50
« on: February 05, 2018, 04:45 »
IPTC data not working with newest version (and one version before it)
12 from 50 images were unable to import keywords, title and date crated
Just checked the latest version to be sure, but all is working ok, and IPTC imports properly. One reason could be that you're not properly logged in. DeepMeta needs to contact the ESP servers to lookup the Getty vocabulary for imported keywords. If that fails, the keywords are not imported. Open "Preferences" in DeepMeta and click the "Verify" button under your credentials. If it fails, correct your username/password.
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