Here is another one:

After the update something happened to my categories.

All the standard categories have been added to the ones that I custom created (I deleted all the standard ones).

However, some of my custom categories now show up with a "-2" at the end like "Architecture-2" and it even says "Architecture-2" on the actual page when I click on that category.

Since I do not have two categories with the same name (architecture was just an example) I'm surprised to see this happening.

I accidentally, deleted all categories (again) and therefore all images were stripped off their custom categories. 

Good thread!

Initially my watermark was a full square, taking advantage of the biggest possible area to cover several parts of the image.

Then I realized the problem with panoramic images since the watermark won't be re-sized  (which is ok though) but half of my watermark was cut off.

I therefore settled for a 4x2 aspect ratio watermark including my logo, name and URL - I guess this way I have all bases covered AND it's a pain to remove the watermark.

Advanced Photoshop users can always get rid of watermarks so it's not something that can be prevented 100% anyway unless you use areas with less than 50% transparency because then the retoucher would have to recreate the content again which more of a pain - but often not impossible...

I get your point click_click but when I buy somethings I can't ask for a refund after few week. If something went wrong it's not our fail. If I buy a pair of jeans of wrong size and come back the day after they change it. But after a month... Seeing the post, the picture and the license were sold on february 28. Also, with subscription, discount promotion etc, who usually buy a certain amount of pictures may face a loss of fifty dollars. Keep the picture and go ahead.

Alberto, I understand your point very well but listen to this:

I'm German and moved to the US 10 years ago. I was surprised to see what can be returned here.

Almost every business allows returns here. You want to hear crazy return stories? Here they are.

- In her student years my wife worked as customer service employee at a large supermarket dealing amongst other things with... returns. The supermarket's policy was, and check this out, "Make the customer happy" - therefore they allowed returns. For example, customers came after Thanksgiving into the store with a bag of bones (turkey bones) and requested a refund because the turkey was "too dry". They received a refund (bear in mind that a 12+ lb turkey is not very cheap either).
So they ate the turkey (all of it) and still received a refund - just so they would return to the store again for more shopping in the future.

- A friend of mine went to the pharmacy with a prescription to have their medicine filled (in the US the pills are counted according to your prescription and then refilled into a plastic bottle for you, I didn't know that when I first came to the US...). The (transparent) bottle is then placed into a paper bag (usually) and the prescription is stapled onto the bag, hence you cannot see the bottle. Once at home he realized that these pills were the size of horse pills (well large pills) that he was unable to swallow and returned that back to the pharmacy (which by state law isn't even allowed to accept as a return!!!!).

- Macy's, one of the largest retailers in the US accepts returns within 2 years time. You can buy a nice shirt, wear it 3-4 times and return it after a year again for the full purchase price. You can buy a spaghetti pot for cooking - cook with it for 6 months and then return for all your moolah back in your account. Have a small, dirty apartment and no storage space? No problem buy a vacuum cleaner at Macy's, clean your house and take it back to Macy's for your money back.

I've seen people return stuff you would lose your mind!!! Especially for me as a European where it's mostly: Once you walk out of the door of the store you're pretty much stuck with what you purchased.

Customer Service here in the US has a whole different meaning!

Now how these costs for the goods that were returned were handled internally - I do not know.

And for sure I hate returned images as much as anyone of us. I'm just trying to shed some light on the return habits of another country to help people understand.

...The ECO now allows you to upload material in batches.  The first batch I uploaded (late last year) contained unpublished images from 2010, 2011 and 2012; no problem getting ECO to accept them and issue a certificate. ...
Regards

I know about the batches and I know that I can register unpublished images that I created over the course of the last x years as well.

The problem is that I would have to hold back my new uploads for let's say 3 months, register them as unpublished and then upload them because I cannot register already published images as I'm producing them on a daily basis.

I've gone through a bunch of SEO plugins to get the descriptions of the images automatically added to the meta tag description and wasn't successful with that.

Now I have a SEO plugin installed is SEO Ultimate and all I can do is add the description manually for each image in order to get the image description added into the meta tags.

How do you do it in order to get optimal SEO results?

Quote from: click_click on March 28, 2013, 14:25

Quote from: Leo on March 28, 2013, 13:18

...

Quote from: click_click on March 28, 2013, 09:20

The user license still won't work and it reloads the product page. I cleared my cache etc. 

The current one should work. Put your license page in trash, delete from trash. Deactivate/Activate Theme. If its not fixed, I will be amazed.
...

Stupid question, after trashing the license page (which comes with Symbiostock by default - I added my text to it) and deleting it from trash (no idea where the trash bin is located - but I guess I'll find it...) I would have to create that page again, so the newly activated theme actually has something to display right?

Sorry MSG - last reply for now -

No. Delete it. And yes, before you do that, copy the content!

When you reinstall the theme will generate a new blank page, and update the system where its link is. Then your link will work. Paste the content back into the page.

edit; Trash is located in the pages tab. You have, if I'm not mistaken, three fields: Published, drafts, and trash. Click on trash, get content from former page, end delete.

Did it and it worked! Thanks.

Quote from: click_click on March 28, 2013, 13:50

I would have to contact Hostgator support to change the value, which shouldn't be a big deal.

You can override it using the root .htaccess file. Pop something like this in

php_value post_max_size 25M
php_value upload_max_filesize 25M

My values are already at 64MB but don't these values only refer to file sizes? I have no problem uploading them - the problem is the processing part... 

Quote from: click_click on March 28, 2013, 12:08

Could you (or Leo) elaborate how to increase that limit?

If you have access to php.ini, find this line: upload_max_filesize = and change it to something higher. Using FTP is also an option - you can see the folder in upload page now.
...

I would have to contact Hostgator support to change the value, which shouldn't be a big deal.

However, I have a follow-up question regarding this limit:

When I upload images larger than 25 Megapixel the Symbiostock uploader works just fine and gives me a check mark after successful upload.
The problem starts later.

The uploaded image will still show up on the "Process images" page, so once I try to process an image to Drafts something goes wonky.

Once I goto "All Images" I can see a database entry for that image but no preview image. I can make it go live but the image itself is missing.
IPTC data is all there but no image.

 

Quote from: Leo on March 28, 2013, 06:06

Somebody testing symbiostock just emailed me and sent me an awesome solution. I might be able to implement it tomorrow. Makes much better use of memory! Awesome.

Me? 
Since I had problems with only 64M memory for php on my server, and I could upload max 3Mpix images, I made some changes in code, so limit increased to about 8Mpix. Still too low for me, so I replaced php GD resize function with Image Magick and 36Mpix images are processed now. I didn't tried bigger

My upload limit is 25MP (Hostgator).

Could you (or Leo) elaborate how to increase that limit?

Somebody testing symbiostock just emailed me and sent me an awesome solution. I might be able to implement it tomorrow. Makes much better use of memory! Awesome.

Leo you responded to my issue with the license agreement thing and that you already uploaded a corrected version of Symbiostock.

I have an inquiry: Could you start using version numbers for your releases?

Even with these "few" bug reports I'm having trouble keeping up when you post a new release!

That would help others probably as well. Maybe others could chime in how they feel about that.

But thanks for continuously improving Symbiostock!

OK I don't know what just happened but after I did the installation of the new, updated Symbiostock the "End User License Agreement" bug was gone and I could finally access the agreement from the product page.

Now, after using the new installation for a while, it's not working anymore and just reloads the product page :O

Tested it in FF and IE, I cleared the cache and everything. How is that possible?

Have a good night!

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