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Messages - Jo Ann Snover

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5851
Veer / Re: Veer, I love you.....but.....
« on: December 15, 2011, 12:13 »
I feel that Veer is so close to being a really great agency, but it's just not firing on all cylinders.

50 images a week and a month for the typical review times really leaves a lot to be desired, especially if you have an existing portfolio to try and upload. 2,500 / 50 means about a year to get my portfolio uploaded. There are no options for more (I asked when I started).

The interface for processing uploaded images is pretty, but functionally awkward and slow. Way too many clicks to do anything and tons of scrolling, checking & unchecking....

And since the software update a week or so ago, I can't see how many open slots I have. They acknowledged the bug but no fix so far.  I realize I could FTP some files and see what happens, but I'm not going to.

I got my first subscription sale  on Tuesday though, and it was for 83 cents, so that was great (meaning it wasn't the 25 cent minimum and was more than a SS sub sale)

5852
iStockPhoto.com / Re: iStock facebook app
« on: December 15, 2011, 10:14 »
I do use Facebook but am furious that iStock would spend time on something like this instead of fixing the myriad bugs on the site. I'm not sure how much business or name recognition would result from the initiative - seems like someone read one of those marketing how-tos that talks about the importance of social media.

I don't use Facebook apps that want access to my data or which might pester my friends. Given iStock's software track record (which seems intact as lots of people are posting in the iStock thread that they can't actually send the card once they've set it up), they're the last people I'd let near my data :)

5853
iStockPhoto.com / Re: Ex-exclusive mutual aid club
« on: December 15, 2011, 02:37 »
BTW is Sjlocke already at SS?

Unless you know something I don't, Sean is still exclusive :)

5854
iStockPhoto.com / Re: Ex-exclusive mutual aid club
« on: December 15, 2011, 00:54 »
Your heart is in a lovely place, but I think this sort of action is likely to fall foul of the terms both for contributor and you. Post back here if you get SS's OK, but otherwise I'd not recommend taking you up on the kind offer.

5855
iStockPhoto.com / Re: How do you feel about IStock?
« on: December 14, 2011, 19:57 »
Whether you're becoming exclusive or leaving it, you can't possibly see the full picture without a full year in the new environment. It is certainly worth considering the constraints of the contracts with any site you contribute to, including the 6 month lock at DT and 3 month one at BigStock.

5856
My switch was back in June, and my downloads didn't drop that much at first. It's always so hard to tease apart differences over time (bugs, best match changes, other external changes such as seasonal or buyer behavior) from differences as a result of change of status.

When I became exclusive in August 2008, I didn't see any big jump in downloads and the rest of 2008 was pretty terrible. 2009 was much better and 2010 was wonderful.

As I mentioned in the November stats thread, I saw a 40% drop in overall November income this year vs. last, but looking at the IS stats thread, a number of gold and diamond exclusives saw drops of that size too, so it's very hard to say with certainty what things would have been like had I stayed exclusive. Certainly the trends in the first part of 2011 suggested I was no longer going to be doing as well at iStock or I wouldn't have resumed independence.

5857
I think the agencies need to have some very clear rules - with some way of appealing - for any account closures and/or forfeit of money.  Even though I have never intentionally broken any of the rules at any of the sites, I find it deeply scary that should one be thought to have broken one, the agency would behave like some sort of totalitarian state.

I don't know the details of this specific dispute, but just as I wouldn't want to go back to the times that spawned such idioms as "you might as well be hung for a sheep as a lamb", I don't like the apparent stonewalling of contributors or extraordinary penalties for what seems like a relatively minor offense.

Remember when iStock went on a rampage to remove cars, guitars and cruise ships? It would be analagous, IMO, to upload a shot that included a car taillight in an auto shop image and find that your account had been closed because you'd uploaded another car shot after having all your isolated cars removed. When the rules change, it isn't always as clear to the contributors exactly what's on each side of the line. I think clarifying that the earlier removals meant no content from this filter ever, not even as part of a collage, no matter how complex or intricate would probably have solved the problem.

When you consider what it would mean to most of us to have our account closed arbitrarily, I think a clear and transparent account termination process is in all of our best interests

5858
The real problem for these agencies is that their search functions aren't sophisticated enough to deal intelligently with 'series'.  For example - the 50 state set referenced above:  I can see they don't want to deliver 2 full search pages of these very similar images.  What should happen is, they show one, with some sort of highlight box around it indicating it's part of a series, which you can optionally view in its entirety.    Rather than pay to develop that level of site software, they're just rejecting images that could have sold. 

CanStock was the first to have a series feature - user controlled, so it could have been better if it were automatic with the ability to edit if it made a goof. BigStock added one after that. StockXpert used to have one - if Stockfresh does I haven't used it as I'm trying to keep the time I spend tailoring for any site to the bare minimum unless the sales are great. In other words, handling series isn't particularly hard or a new idea.

Dreamstime's similars policy is utterly nuts, but they seem to have been unmoved by the many suggestions and complaints about it. The only hope for change is that enough buyers complain to them about going elsewhere for the rest of a series. But Dreamstime seems to be very happy being #3 - where they've been for most of us ever since they started.

5859
Lovely images - and my favorite is the same one Liz chose. It has a wonderful sense of the speed of the horses.

5860
iStockPhoto.com / Re: Sales have tanked big time
« on: December 13, 2011, 18:40 »
Martyr? You'll have to line up and wait your turn!

Today at iStock has so far netted a grand total of two images for $2.79 which is a complete joke - even if it were a weekend, which it isn't. 123rf can beat that hands down and that (until recently) never happened. DT almost beat that with just one of the day's sales - for a medium level 1 image.

Perhaps it's a bug, or maybe a feature. Either way, it's pretty sad.

5861
iStockPhoto.com / Re: How do you feel about IStock?
« on: December 13, 2011, 18:31 »
Clothes change, hairstyles change, office decor changes - from mad men formal to dockers and polo shirts in only a few decades :) Technology changes faster than anything - desktops, laptops, phones and even headsets.

Even if you do food shots, styles of plating food in upscale restaurants changes over the years; all those plates with finely chopped greens sprinkled like glitter give way to drizzles of some glaze, for example. I think there's probably a reason the agencies are looking for what they call "fresh" content in areas they've been serving for years. And so the Christmas expert or headset expert (or whatever) will want to stay current with the latest in that area.

Compare old and new of a similar scene:
 

When images start to look too long in the tooth, seems the person in that niche has the greatest incentive to do the upgrades.

5862
iStockPhoto.com / Re: How do you feel about IStock?
« on: December 13, 2011, 17:07 »
Aldra, as someone who has recently made the switch to independent from exclusive (although in my case it was a return to independence) I'd be happy to offer information or perspective. There are some here who will froth at the mouth over iStock (+ or -), but there are plenty of people who have solid experience of both exclusivity and independence who can help you decide if independence is for you and how to go about the transition.

Any site you upload to would be lucky to have your work :)

5863
Panthermedia.net / Re: PantherMedia Relaunch [Press Release]
« on: December 13, 2011, 12:07 »
I received a reply to my e-mail questions this morning. It says, in part:

"...Well, even if you're images are already on our webside through 123 rf, there are many advantages why to register directly to Panthermedia. These are:

- Higher comissions
- Distribution partner network of more than 100 partners. Here are all our partners: http://www.panthermedia.net/index.php?page=cms/pages/display2.php&cms_id=196
- Subscription and partner subscriptions
- All extended licence sales
- Direct money transfer and account voerview with sales report downloads"


I really don't know what to make of this. How would they deal with duplicate content if I were to take them up on the offer and upload directly? I wouldn't want buyers confused with two copies of the same image - they might buy neither!

What they seem to imply is that if you are on their site via 123rf you don't get onto their partner sites or their own subscriptions.

I also wonder what 123rf would be thinking about a partner soliciting a 123rf contributor to submit directly instead - if everyone did that, what would be the point (from 123rf's perspective) of a partnership?

Partnership deals seem to introduce complexity and multiple layers of "deals" siphoning off portions of the buyer's cash so it doesn't end up in my pocket. Not clear that the added "exposure" balances out more parties slurping at the trough.

When I sell at CanStock, they differentiate sales from a partner site from ones on CanStock directly. I don't think 123rf does that - IOW how would I know if any business at 123rf is actually from the PantherMedia distribution deal?

5864

For those that find this interesting, Mark (an Envato developer) posted on the PhotoDune forums about the background to the change.


I read the thread in that link, but beyond saying that it looked funky and that files were assigned to individual reviewers, I didn't see anything that explained what are those bars supposed to mean? I have a few files now at 7 days with short bars - all the newer ones with long bars are gone from the queue. What is that bar supposed to be telling me?

5865
The old UI was pretty unpleasant, and while this is a little punchier, it doesn't seem any clearer.

The thing that stands out is the colored part of the bar. That's longer for the files that have been in the queue for less time - and which are at the top of the list - and shorter for the items which have been there longer.

On the longer color bars, they appear to be greener on the right end and redder on the left. To me, green says go and red stop. Or green would mean approve and red reject (perhaps that's Stockfresh 'coloring' my perceptions).

Even though things are apparently handled out of order, not on a first in first out basis, why do things get short and red the longer they're in the queue? And my 6 day items have pretty short bars - how long are your 13 day ones? They must be mere slivers.

I'd like to see a count of things in the queue; I'd prefer an upload date/time to a number of days, but the big things are that I'd like to be able to see a thumbnail and have the ability to edit metadata for any image that isn't yet being inspected. If I were to see a typo or realize a mistake in the title, as it stands right now I can only delete the file and upload it over again which seems pretty daft.

5866
iStockPhoto.com / Re: Xmas present from iStock...
« on: December 12, 2011, 21:09 »
Maybe it's a good thing to see 10 cents (or lower) sales as it shows that very large credit packs are still being purchased...

It tells you that heavily discounted credits have been purchased. You don't know why they got a discount. Although one reason might be a large credit pack, there were also some IS threads a while ago (within the last 9 months, I think) about angry important customers being given heavily discounted credits to soothe them over price increases in Vetta and of iStock files that moved up to Agency. That's less good news as it doesn't imply any volume of purchases, just the unfortunate side effects on regular price files of heavy discounts primarily for Vetta/Agency buyers.

5867
Envato / Re: Deleting Soft Rejected Images
« on: December 12, 2011, 18:07 »
With regards to your series photo, this is a point of confusion for our review team at the moment that I'm working towards clarifying. We don't currently want to accept photo collages or combined photos (where you might include four photos in one) unless they provide enough utility and value. However, the image you provided as an example is along those lines, but clearly has purpose, utility and value so we want to accept those types of submissions.

Clarifying for the review team exactly what we do/don't want (which also involves documenting it) is sometimes harder than it seems though so it can sometimes be a bit of a process. You're welcome to email me when you have concerns like these though and I'd be happy to look into them. jarel[at]envato.com

I really appreciate the offer to get in touch, but I'm just ignoring all PhotoDune rejects at this point. I can't really think of a polite way to say this (sorry), but given that the team doing the reviewing is some third party company, why would I want to invest any of my time helping them do a decent job? They aren't part of PhotoDune or committed to it, they're just hired guns.

5868
iStockPhoto.com / Re: Royalty adjustment
« on: December 12, 2011, 17:58 »
In the iStock thread on this topic they claim it would take another week or two to provide the details they originally promised, so they thought it better to give the money without the details.

They have offered to provide the information to anyone who submits a support ticket requesting it. My amount wasn't very large (sales were dreadful at that time) so for me it seems pointless.

The idea that they can't provide this formation in  short order is hard to credit - unless their internal systems are more primitive and/or broken than I realized. If I were still exclusive I'd definitely insist on a complete account of each sale at the wrong royalty.

5869
Panthermedia.net / Re: PantherMedia Relaunch [Press Release]
« on: December 12, 2011, 16:39 »
I checked a couple of image numbers and except for the A in front of them, PantherMedia's match 123rf's

5870
Panthermedia.net / Re: PantherMedia Relaunch [Press Release]
« on: December 12, 2011, 16:27 »
My portfolio is apparently already on PantherMedia, I'm guessing as a partnership with 123rf (based on my name being joannsnover versus jsnover).

PantherMedia's link for my portfolio on their site doesn't work - it shows 50-something images if you click on my name from any one image found via a search. If I search for some keywords I see more of my images showing up. Not sure if it's everything that's at 123rf, but it looks like it. If that's the case, why would anyone who's already on 123rf upload directly to PantherMedia?

In paging through search results, lots of things weren't working the way I expected. As an example, with the default of 30 images per page, most pages after the first had one line of 15 images shown and then the next page icon. If I changed to 100 per page it either refreshed and stayed at 30 or refreshed at 100 but then the second page was back to 30 again.

And I see Baldrick's images too - Santorini, roses with blank cards, etc. - so you are there in spite of yourself :)

5871
iStockPhoto.com / Re: How do you feel about IStock?
« on: December 12, 2011, 15:30 »
how can you give this kind of general advice? you have 17 files on iStock and not many more with other agencies. just saying

3,200 on SS; 2,300 on FT; 3,200 on CanStock - by what yardstick is 3,200 "not many more" than 17?

5872
Panthermedia.net / Re: PantherMedia Relaunch [Press Release]
« on: December 12, 2011, 15:24 »
I received an e-mail from them this morning suggesting that I upload there. In addition to concerns about difficulties of uploading mentioned here, I wondered what sales had been like lately?

Looking at the chart on the right (poll results) it doesn't look all that promising unless things have really been picking up since this site "relaunch" last month.

If they're harder to upload to than CanStock and with lower sales, it's not clear why I'd want to upload.

5873
iStockPhoto.com / Re: No option to opt-out from partners' program
« on: December 11, 2011, 21:34 »
a1bercik,  note that the transfer of non-exclusive IS images to TS seems to be happening so slowly that it's not even an immediate concern.   So far I have exactly 1 image on TS.   Maybe it will never go beyond that before IS decides to to abandon that plan and do something different... or is sold again,  or folds up.   

In the last 2 weeks, I've gone from 0 to 13 images (from about 2500 images total) on Thinkstock/photos.com. I keep expecting things to speed up, but although they can dump 70K+ EdStock images from Getty to iStock, they apparently do not have the technology to move the independent content from iStock to the partner program sites.

5874
iStockPhoto.com / Re: Xmas present from iStock...
« on: December 11, 2011, 21:32 »
My IS sales from 2004 included several small sizes at 10 cents royalty (it was 10/20/30 cents for S, M, L), but in recent times, my lowest is 12 cents (at 18% royalty).

Even at DT, with a level 0 image getting its first extra small sale, it's 19 cents at least, and that only happens once.

We'll see what the 2012 RCs and prices bring, but short of leaving iStock completely, there's not much we can do beyond giving all the other sites new work first (for 6 months or a year) so iStock pays crap, but doesn't get the new work.

5875
So on your file_downloads page for a particular image you'll see "Small Regular $1.35" and have no idea how many credits Small sold for.

Was that image in Photo + then or not? Was there a sale on or not? In the case of price-in-credits changes for certain sizes such as we had a month or so ago, was that sale date before or after? And given site hiccups, you can't ever be sure exactly when the new prices were applied. At the end of 2010 there was a big Vetta sale - with double RC credits given. Again no way to track.

And for extended licenses at any time, without contacting CR for every single EL sale you will never know. We get a report of an extended license sale, with the number of credits for the EL, but not for the image itself which doesn't register as a download in the counts and the credits for which are never shown anywhere to a contributor.

As it stands right now, without contacting CR for every single EL sale, a contributor cannot calculate their RC total, only estimate it. Pretty shabby situation.

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