Hello everyone!

Just a quick notice, that I am leaving the company and that this account will be closed soon. Another representative will come to this forum soon and answer your questions about Depositphotos in my place.

I hope i was able to shed some light on Depositphotos and hope for you all to make good and successful business with them in the future.

Take care,

Marius

Quote from: m@m on September 13, 2012, 20:49
It sounds to me like the whole program has been disable. I requested my photos be opt out of the PP- EL program and this is what they emailed back:

"The EL Partner Program has been disabled.

Should you have any further questions or require any assistance, please do not hesitate to contact us."

Sorry for the mixup. That must have been unfortunate wording. Not the whole program has been disabled. Only for one contributor.
The program is active and will not be closed.

Quote from: Microbius on September 11, 2012, 14:41
If you are genuinely interested in opening up the lines of communication you need to actually give us an idea of what you are doing. I am finding your responses really evasive so far.

I am sorry to try and pin you down like this, but this is an ongoing issue and we need to know whether to withdraw our images.

I understand your point that with this information you will not decide to refrain from opting out. I´m afraid though that I can´t give you more detailed information.

That will not be the answer you want to hear, and I´m not happy about it myself, as of course I would love to have all of you staying in the current way, but I can not say more about the feature. If the explanations given are not enough, then - as much as I hate to say it - you will have to opt out of partner program sales.

Quote from: Paulo M. F. Pires on September 11, 2012, 12:35
I think that any agency should:

- Announce when any new " sales strategy"  will be implemented. 
- Get feedback of Contributors. 
- Then, they should provide an option to "opt-in" and "opt-out" for all those "methods". Opt-out by default.

Will be always hard manage it trough email.

Correct. That is how it should have been. And as said before that was a mistake that we can´t undo now and that is bugging me a lot.

Quote
About license, one EL4 means a lot of utilization possible. How we , or even DP,  can be sure about their utilization?
In my particular case i got 2 PP sales, 2,64$ each, over same image ( 27/08 and 29/08 ).  Now how much I could win with these two images?

BTW, I got at least 20$~30 trough PP EL's... if some agencies can do it, why DP want sale them with a ridiculous price?

Let's see how things will work in future.

Well, the use if not for the project it has been used for, but in a single use would have required only standard licenses, so i can´t say you have lost any money with this.

In every other use our EL's also provide the sort of royalties you have mentioned. The current case is not about an EL being generally sold for a lower price, but within a special project for a certain use.

Microbius, all i can say is, that it is for a web based service that automates processes and therefore would be a standard license in single use but becomes an extended through the automated process.

Quote from: Microbius on September 11, 2012, 09:46
What are these "specific uses"? We need to know so we can decide if it acceptable to sell a license for the use for a couple of dollars a shot.

Well, it is for online use which would be - if used single - a standard license. Only as part of the bigger project it is used for, it has to be considered extended license.

Hello everyone,

sorry that i only now come here to give a statement.

Well, there is no way around it – they way this feature has been introduced has been a mistake from our side. There was no communication to the contributors before it went ahead and that is not the kind of transparency and level of communication we want to provide.

We also have to admit to miscommunication inside the company as not everyone was informed this feature would already go live without informing contributors beforehand.

We then wanted to quickly present a ,,one click solution" with which every contributor could have unsubscribed from this feature by themselves quickly.  As this proved tricky to do quickly and save, we have then decided to do it on demand as soon as a contributor contacts their personal contact person or send an email to [email protected].

The feature is right now limited to one project and one license type. It is limited to a special use of extended license that would not have attracted the partner paying the full extended license as they only need it for a very specific use. It is not offering extended licenses generally to lower prices, but subject to specific use.

I understand, if you do not want to offer your files for this feature and a quick mail to us will unsubscribe you from the feature.

This lack of communication has been a dear lesson to us and we will learn from it and will make sure that this will not happen again. Changes of this magnitude will have to go through all company levels before executed to make sure the information towards our contributors is clear and direct – and most important happens before the launch of any new feature.

I will try to show good presence in this thread from now on and answer any upcoming questions.

click_click: I will give you the most transparent details possible about video subscriptions - there won´t be any subscriptions for our video site. It was something we considered but opted not to do. There will only be credit sales for footage.


We already have a considerable amount of footage contributors who will ensure a good start with a respectable collection for a starter in this area and are of course happy for anyone who wants to contribute as well.

Hello everyone!

Yes, we will start footage very soon and are already accepting uploads.

http://depositphotos.com/seller-price.html

Here you´ll see the requirements to upload. And attached you will find the royalties list.

If you have any further questions, you can either aks me here, send me a PM or send an email to [email protected].

We are lookign forward to soon being part of the video business .

Marius

Hello MSGers!

It has been an extremely good year so far and to document this we are today celebrating our 8 millionth image on www.depositphotos.com. So thanks again to all you contributors for making Depositphotos the fastest growing microstock agency in the world.

Also, we are introducing a brand new feature that improves the lightbox functionality. Check it out:

http://blog.depositphotos.com/depositphotos-reaches-8-million-high-quality-images-and-introduces-brand-new-lightbox-functionality.html

QuoteFort Lauderdale, Florida, June 21, 2012 – Depositphotos, the fastest growing microstock agency in the world, surpassed the 8 million image milestone. And in addition to reaching new heights, Depositphotos unveiled brand-new lightbox operating features.

Among the authors who helped Depositphotos' library grow by another million images are such world-renowned photographers as WaveBreakMedia, Pressmaster, Life on White, PHB.CZ and Nagib.

"High quality images, variety and freshness of presented content is what our clients value the most," says Vadim Nekhai, Chief Marketing Officer of Depositphotos. "And this is the main reason why we spend so much time trying to attract the most professional contributors from around the world."

@Baldrick´s Trousers: Why is Moneybookers not available for you? So far we never had anyone who were not able to work with them. You can also send me a private message if you do not wish to discuss this over the forum.

About payoneer - we had been in talks, but it did not work out for particular reasons.

Hi THP!

I can explain, how the algorithms for the most popular images work on our site.

It depends o a combination of how long the file has been on the site and how often it has been not only downloaded but also viewed.
That´s why you may have a file in yur most popular section that has never actually been downloaded. But it would have been viewed many times.

Also, new files have good chances of becoming "popular files" quickly. If, for example, a file had been uploaded only one day ago and has already been viewed 10 times, it will be depicted as more popular than a file that has been viewed 200 times, but over the course of a whole month.

I hope that clears your doubts up a bit .
I can assure you, that they are not random but do follow algorithms according to my explanation above.
So they really are the most popular rather than just the most sold.

Last week was the great Photoshopworld in Washington D.C.!
(Was anyone of you  there? Maybe I eve met someone from this forum without knowing it )

Ever charming Sales & Marketing Director Elena Flanagan-Eister gave an interview for MacVoices about our company.

Check it out here:

http://blog.depositphotos.com/macvoices-tv-interview-with-depositphotos-at-photoshop-world-dc-2012.html

Ok, i have been told the issue has been solved. Can everyone confirm that this is the case?

I´ll address the issue to our programmers and get back to you, once i get an answer.

Thanks everyone for your support! Here in the thread and even more with the great work you contribute to our company!

Hey everyone!

Well, i guess it´s fair to say that we are beaming with pride at the moment. Only a mere 2 1/2 month after we announced reaching the 5 million mark, we have already hit the 6 million mark. Thanks to all you contributors ensuring that Depositphotos really is the fastes growing agency in the market.

http://blog.depositphotos.com/depositphotos-library-hits-6-million-images.html

QuoteFort Lauderdale, Florida, 14 Feb. 2012 – Depositphotos, the fastest-growing stock photo agency in the world, announces the addition of its 6 millionth image. It took the company only 2 months to cross over another milestone.

Having started accepting and selling images for editorial use, Depositphotos has become an alternative microstock agency for photographers working in the field of editorial photography who previously had no possibility to sell their images with Depositphotos. Since its innovation the editorial images as well as demand for them have been steadily growing, so Depositphotos encourages photographers shooting editorial shoots to cooperate.

Hey everyone,

Thanks a lot for pointing that out and being so attentive!
We have seen your posts here and banned this user from our site!

Thank you very much for your help!

Marius
Depositphotos

I have been told, that all wrongly deducted tax up to today has been or will be refunded today.
I know this is a terrible bug and i can understand your anger about it, but please believe me that it is a bug and we are certainly not trying to rip anybody off. The correct sums will be paid out.

About the speed of fixing a bug: Well, if you look for a bug, find it and fix it, it´ll take a very short time. If you don´t find it, it can take longer - you don´t know before how long something like this will take to get fixed. Trust me, we are just as unhappy about the situation as you are.

I have been told, that all wrongly deducted tax up to today has been or will be refunded today.
I know this is a terrible bug and i can understand your anger about it, but please believe me that it is a bug and we are certainly not trying to rip anybody off. The correct sums will be paid out.

About the speed of fixing a bug: Well, if you look for a bug, find it and fix it, it´ll take a very short time. If you don´t find it, it can take longer - you don´t know before how long something like this will take to get fixed. Trust me, we are just as unhappy about the situation as you are.

Yeah, that is a persistent bug, that our programmers are working on tirelessly at the moment - so far no idea what causes it. Hopefully they´ll figure it out quickly. Sorry!

Tyler, don´t you speak French anyway? Or is it just me being ignorant thinking that you should be speaking French since you´re Canadian? 

Hey,

Ranking is actually something we tried in the past, but didn´t go through with and then just forgot to take off the site. Level is all that really changes.

Yes, it´s 1/3 for Sub and Text sales. 1/1 for credit.

Luis, that was a bug yesterday which is fixed and the sales that were made in this time will be corrected into the according tax statuses. Please check and confirm, that it has been fixed on your account as well.

Microbius, we are not aware of a problem like this. To look into it, we´d need to know your username. If you want, you can send it to me via this forum or - as mentioned before - to [email protected].

Sorry, that I can´t help you in another way..

Follow our CEO Dmitry Sergeev on Twitter on https://twitter.com/DVSergeev.

There he´ll talk about the newest developments on Depositphotos and everything else concerning our company.

Have fun.

Marius

So, basically you get the better percentages and therefore more money - as it should be, but it´s displayed on the site as a lower rank - is that correct?

If that´s so I haven´t heard of this bug yet and will forward it to the programmers asap. It´s of course not as bad as the other way round , but still needs fixing quickly. Thanks for informing us.

Hello,

Yes, this is an error which has unfortunately occurred in the past 2 weeks. If this still is the case, please contact [email protected] with your problem - they will take care of it.
Thanks,
Marius