same problem here.
Yes, it is true that their checkboxes do not work and that you still cannot mark your work back to non-exclusive. "Making sense" or not doesn't matter, @Mantis, this is a violation of our creator rights, as your copyright provides you, the creator, the freedom to enter into licenses or not. Dreamstime or any other agency acting that way are extremely amateurish (and reckless, legally, read below).
It is also true that contacting support does not work. I have submitted (and documented by screenshot) a request many months ago, but nothing happens. They are "so superior", so arrogant, or so ignorant (most likely) that they believe they may simply ignore a legit request. They do not seem to know that an AGENCY, by definition, has obligations to both sides -- buyers and artists, that is. (And they purport to be "our agents" here, wholly ignoring our best interest and rights altogether, and it even works for them as long as we don't beat them to it). Which is what we can do...:
As a last resort -- and particularly if your image(s) have a copyright REGISTRATION (USPTO's Library of Congress branch or similar) because then you can recover more and more easily! -- you could sue Dreamstime for Copyright violation and might cash in BIG-TIME. That option might be fun, and the most profitable one on top. With a registered copyright and everything, you would also be covered for attorney fees & stuff.
And hey, everybody out there, please do your homework first (check w/ attorney, if that's what it takes) and do not even try and tell me that this was "nonsense" or "not doable" or something, for Dreamstime ARE INDEED violating our copyrights this way. Just depends on how pissed off you are and/or how important that matter is to you.
Yes, it is true that their checkboxes do not work and that you still cannot mark your work back to non-exclusive. "Making sense" or not doesn't matter, @Mantis, this is a violation of our creator rights, as your copyright provides you, the creator, the freedom to enter into licenses or not. Dreamstime or any other agency acting that way are extremely amateurish (and reckless, legally, read below).
It is also true that contacting support does not work. I have submitted (and documented by screenshot) a request many months ago, but nothing happens. They are "so superior", so arrogant, or so ignorant (most likely) that they believe they may simply ignore a legit request. They do not seem to know that an AGENCY, by definition, has obligations to both sides -- buyers and artists, that is. (And they purport to be "our agents" here, wholly ignoring our best interest and rights altogether, and it even works for them as long as we don't beat them to it). Which is what we can do...:
As a last resort -- and particularly if your image(s) have a copyright REGISTRATION (USPTO's Library of Congress branch or similar) because then you can recover more and more easily! -- you could sue Dreamstime for Copyright violation and might cash in BIG-TIME. That option might be fun, and the most profitable one on top. With a registered copyright and everything, you would also be covered for attorney fees & stuff.
And hey, everybody out there, please do your homework first (check w/ attorney, if that's what it takes) and do not even try and tell me that this was "nonsense" or "not doable" or something, for Dreamstime ARE INDEED violating our copyrights this way. Just depends on how pissed off you are and/or how important that matter is to you.





