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Messages - sunflowerstock

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1
Hi Niakris,

What's about the field "Essential Keywords"? Is this field populated automatically as well?

Thanks,

Tina

2
That's great, I didn't knew this!!!

Tina

3
Niakris,

You are right but... only "some" agencies cannot handle them.

Fotolia and many others process this special characters correctly.

Perhaps you can remove the special characters (replace with "space" for example) only when submitting to the agencies that won't handle them?

Cheers,

Tina

4
Hi There,

It would be possible to add a button to copy the Keyword into "Main Keyword" of Alamy?

I think most of us get anyhow the keywords from the pool of Stock Submitter "Keywords" field.

Thanks,

Tina

5
Hi There,

A quick question about submission to Fotolia: where I do input the "Country" field in Stock Submitter?

Thanks,

Tina

6
MicrostockSubmitter / Display Active Agencies Only
« on: March 21, 2015, 23:45 »
Hi Niakris,

It would be possible to remove from the Agency Pane the Agencies that does not have any login data?

It is pretty annoying to see name of Agencies that I do not submit to.

Thanks,

Tina

7
MicrostockSubmitter / Still Error on Deleted Assets
« on: March 19, 2015, 02:59 »
Hi Dmitri,

I have upgraded to the last version of Stock Submitter but I am still getting problem.

Here it is what I do:

- start Stock Submitter
- Select a folder with some new photos to upload
- edit keywords and Agencies Categories
- Upload photos to Agencies
- Submit keywords and Categories to Agencies
- When finish I delete one or more pictures from the folder
- I press CTRL-S to save and then I get the error "The program was not able to save metadata into some files:..."

The list of files in the error dialog is the list of files that I have just deleted!!!

What I can do??

Do you think it is reasonable to let me waste all this time with this buggy app??? Just let me know your opinion because as a customer I am really fed up with your app.

Sincerely,

Tina


8
Hi Dmitri,

I am processing some photos that have the symbol apostrophe in them.

I have realized that once the JPG exif is read by Stock Submitter the apostrophe is lost.

I have tried to input manually the apostrophe in the "Keywords" space but the app automatically delete them.

Can you please fix this?

Thanks,

Tina

9
MicrostockSubmitter / Re: "Delete" instead of "Remove"?
« on: March 17, 2015, 22:47 »
Hi Dmitri,

I have seen the change in the latest app update, well done!

Cheers,

Tina

10
MicrostockSubmitter / Re: Stuck on Saving Metadata
« on: March 17, 2015, 10:44 »
Yes of course

11
MicrostockSubmitter / "Delete" instead of "Remove"?
« on: March 17, 2015, 06:45 »
Hi Dmitri,

Can I propose to rename the menu item "Remove" of the menu it show up when you right-click on an asset to "Delete"?

The terms "Remove" I don't think is really appropriate for this operation. Actually what you are really doing is physically remove the file from the folder so I think it shall be "Delete".

Cheers,

Tina

12
MicrostockSubmitter / Re: Stuck on SS Submit
« on: March 17, 2015, 06:37 »
Thanks Dmitri,

Will let you know if I have any further issue on that.

Cheers,

Tina

13
Hi Dmitri,

I did not realized that was possible to set state of a single agency, now that I know that this is possible, this is a great news for me!

Keep developing this good tool!

Cheers,

Tins

14
MicrostockSubmitter / Re: Stuck on Saving Metadata
« on: March 17, 2015, 06:35 »
Hi Dmitri,

No, after I save the JPG I don't do anything else. I only delete it after I have submitted it to all Agencies.

Thanks for you help,

Tina

15
Hi Dmitri,

No, I don't want any refund, I just want the software to work as it should be.

I like the concept but at this moment I see some severe usability limitations. Moving assets between folders, i think (correct me if I am wrong) it should be a basic feature.

Cheers,

Tina

16
Hi there,

My outgoing archive of assets to submit to agencies is growing so I was thinking to organize them, creating sub-folders inside the main folder managed by Stock Submitter.

With my great surprise I found out that:

- StockSubmitter CANNOT create a folder
- StockSubmitter DOES NOT ALLOW moving assets between folders.

How can you work with a tool like this??

C'mon guys, the unreliability and lack of essential features of this app is driving me nuts. And I even paid for this!!!

How do you use it? Am I asking too much???

Tina

17
MicrostockSubmitter / Stuck on Saving Metadata
« on: March 14, 2015, 23:47 »
New issue here.

I have added a single photo to a folder.
Pressed F5 to update the content, it show the new file
I have added and tweaked keywords, added categories
I have selected some agencies to Upload an pressed the "Upload Selected"
I got the "Saving Metadata Changes" message and it got stuck for minutes. Progress bar not moving at all.
I closed the window and the yellow upload bar appears, they were not moving at all.
I tried to kill the upload process by click on the abort (red round button with x), nothing happened.
I had no alternative than close Stock Submitter and relaunch.

Of course, upon relaunch, I lost all Keywords and Categories.

Guys, this is soooooo frustrating, I am the only one having this big usability issue?
Why a beta version of an app (because this is a beta version of course) request payment to its beta testers???

Thanks,

Tina

18
MicrostockSubmitter / How to Set State for an Single Agency?
« on: March 14, 2015, 23:16 »
Hi there,

Despite all issue I am having, I am still learning and try to make good use of Stock Submitter.
Hope the tool stabilize soon and will be really useful to increase productivity. So far, unfortunately, I had been probably faster to upload manually to all agencies...

Ok, back to the new matter.

It is clear that for some reasons, the latest update of Stock Submitter can't handle the submission of Keywords and Categories to SS.
So, since time is money, after uploaded a batch of new images to SS with Stock Submitter (and this was done right!), I have then fixed and input Categories manually on SS website.

Now, in order to keep proper tracks of the status, I wanted to set the status of this new batch of images, FOR SS ONLY, to "Submitted".

What I have found is that the status of a single image seems global and not applicable for a single agency. What kind of asset management is this? Any way to set manually the status for each individual agency?

I find this management unreasonable as the inability to submit Keywords and Categories to SS is StockSubmitter fault, not my fault, not agency fault.

Please help me and also advice me if I am doing anything wrong!

Cheers,

Tina








 

19
MicrostockSubmitter / Re: Stuck on SS Submit
« on: March 14, 2015, 11:30 »
Just sent out the Report while stuck on SS Submitting.

I have tried on new and old uploaded photos but, nothing, always stuck on SS.

Submit is working fine for DT and FT.

Tina

20
MicrostockSubmitter / Stuck on SS Submit
« on: March 14, 2015, 09:56 »
Hi there,

I am almost fed up with Stock Submitter, cannot be that every five minutes something happen with this app!!!

Now, I have the following issue:

- Send a jpg to Shutterstock
- Wait for the Upload to finish, finish successfully
- Click on the checkbox of Submit
- Click on the button "Submit now"
- The process start, I see the "Submit..."

After this nothing happen, even after few minute it stay like this

If I click on the abort icon (cross in red round button) nothing happen.

What is the scope of the Abort button if this is not working???

What is going on???

Tina

21
Ok, thanks,

This is my fault, I was pressing the Down Arrow nearby "Keywords (#):", not the big one!

Thanks for your prompt reply.

Tina

22
Understand, I have sent a private email to the mailbox indicated.

Tina

23
Hi there,

Another big issue today.

I have input keywords on a small batch of photos. After done, click on Save button, All OK.

I input the title, categories, click on Save button, All OK.

Select the photos I want to Upload and click on "Upload selected" button, All ok. The app start regularity to upload the photos to the selected agencies.

After a while (upload process in the background) it open automatically the popup "Saving Metadata Changes" and it stay open for a while (not sure how much time, around 30 seconds I guess). In the meantime I notice that the progress bar is not moving at all.

Then the app suddenly close without any warning, NOTHING!

I launch the APP again and I notice that all Keywords are GONE!!

Sorry to say, I feel a bit exploited, I am wasting a lot of time with StockSubmitter and spending more time to restart the app that be productive.
Don't get me wrong but I feel more like a beta tester than a customer. I think this apps shall be put on sale only after gone a proper testing cycle on different user scenario.

I really like the concept of this app, I am ready to buy the full license but i will only pay for something that is really working NOT for a beta release.

It will be also interesting to learn about other users experience so to be able to compare.

Available to provide all necessary info to solve all this.

Sincerely,

Tina

24
MicrostockSubmitter / No Buffer Copy of Advanced Metadata?
« on: March 13, 2015, 22:40 »
Hi there,

Not sure this is a bug or a feature but... looks like the "Submit Parameters..." fields of "Advanced Metadata" cannot be copied into the buffer.

Am I the only one experiencing this?

Thanks,

Tina

25
MicrostockSubmitter / File System Issues
« on: March 12, 2015, 19:51 »
Hi there,

I have three main issues with StockSubmitter:

- after I have completed Upload and Sumbission of a photo I right click on the asset and select "Remove". After a while StockSubmitter open a dialog window informing me that it cannot find anymore the file deleted. I think the app shall take in consideration the fact that I deleted it, right?

- Very often, I get a dialog window informing me that it cannot save metadata because some jpg files are being used by other processes. I can guarantee that no other app is running and no-one is using them.

- From time to time I press CTRL + S, the pop us windows "Saving metadata changes" show up and never stop. I am forced to kill the app using Task Manager.

I am using Stock Submitter on a standard Win 7 Pro 64bit pc.
Initially I toughs that the issues were because I had my files on a network drive but after moving all my assets on a local hdd nothing changed.

Thanks for your feedback.

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