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Author Topic: Shutterstock Reviewers Beating Me Up.... Anyone Else?  (Read 167721 times)

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« Reply #425 on: March 07, 2015, 17:08 »
0
Same for me . Sometimes I replied the same picture they had refused and they accept it. But a lot of rejections for mostly lighting. But, they could not be worse than Envato. I was new on Envato.  First, they accept my 10 pictures so I could subscribe and after they rejected 10 pictures on 12.  So, I decide to give up. All those pictures were accepted on Shutter.  Is it'not funny !


« Reply #426 on: March 08, 2015, 04:12 »
0
You know what, I remember old period when SS was accepting around 95-100% of batch and it was normal, standard. Now, when I have better gear and postprocessing, they often reject 95-100% (next upload is approved but new files of mixed batch get rejection to get approved next time by "mistake" email). Crazy! I don't get them at all...

Edit
For a change I just got 100% approved, lol  ???    SS spy must be here!  ;D
« Last Edit: March 08, 2015, 05:27 by Ariene »

Semmick Photo

« Reply #427 on: March 08, 2015, 04:54 »
+1
I think something new kicked in, with the filter and preview software. I just got this one today: "Do not included special characters in your title/caption/keywords. Please correct and resubmit."

The other seven from last week, went through just fine. When I looked I saw that I had used a "forbidden" character. In the title it shows as this (on the accepted files) Juan Pablo Garc?­a and in the keywords, garcã­a. Those passed, now the review caught it.

So I suspect you just ran into something the same? Look and see?

It was supposed to say - Juan Pablo Garcia without the character.

Now I have to go do some editing, because I missed it when I was adding the title, description and keywords.  :'(


I dont get many rejections over the years and when I do, It was My fault Missing a clone mark or something and it's all good. just had rejections for "Titles Must be in English" I wouldn't know how to write in any other language!! . This is absolutely stupid...Really stupid. I won't re-submit. There not worthy of the Images if they can't even get that right.

I think their own system turns normal characters into "special" characters. I've seen similar strings of odd characters replacing an apostrophe in my titles, for example. Then my files are rejected for special characters. I have to force myself to not use apostrophes where they would normally go.

123 dont have issues reading the characters but SS BS DT change them into gibberish. Quite cumbersome when you have lots of French names and keywords with lots of special charachters.  I need to replace them all beforehand or change them after submitting. In BS its even worse, everything after the special character is deleted from the caption and then they reject it for incomplete caption.

SS praise themselves for being a tech company, but it seems they dont/wont/cant fixt these simple bugs.

OM

« Reply #428 on: March 08, 2015, 06:02 »
0
I dont get many rejections over the years and when I do, It was My fault Missing a clone mark or something and it's all good. just had rejections for "Titles Must be in English" I wouldn't know how to write in any other language!! . This is absolutely stupid...Really stupid. I won't re-submit. There not worthy of the Images if they can't even get that right.

Methinks it's time to introduce the reviewer to the the word, 'floccinaucinihilipilification' in the titles/keywords.  ;D
(Even the spelling checker here thinks it's wrong or estimates it as valueless).  8)

Rinderart

« Reply #429 on: March 08, 2015, 10:49 »
+9
The stuff Im concerened about is the blatant mistakes. A friend of a friend Just had a Photo Of Algae rejected for needing a Model Release and a Photo of a Interesting Rock for Trademark. Thats a very distressing sign that someone has no concept of english, Has an Issue with the submitter or is simply a fool or, it's a Bot. I submit a lot of My abstract paintings which are BTW my Best sellers after my B&W Portraits. I had a rejection for composition on a Abstract painting. Really? A reviewer rejecting for composition on a abstract Piece. There is no such reason whatsoever. I wrote to submit and asked this..."Are your reviewers now working for the Guggenheim Museum Of Modern art now for a possible 38 cents to me"? And who gives them the right to Judge composition Of an abstract Piece? If He or she didn't Like the piece Thats fine, But keep those opinions to yourself, It has no Place in Microstock, They are Not Museum Curators  .

Answer was, We disagree with the decision and Pls re-submit But "Please be aware, It is the reviewers call, and could be rejected again"

Really?.....Whos in charge here and is it now the new Normal to have to resubmit any rejection to SS?. I reviewed also and Im sure Lots of submissions won't or shouldn't make it But.........Hmmmm This is getting Out of hand and a complete waste of time..

Im telling ya guys, THE ONLY way that we can send a message is By flooding [email protected] with complaints BUT...... And a Big But, Pls be sure your right.Posting On a forum because your upset Just doesn't get it done.

In My 10 Years in Micro...Rejection threads and sales threads have always dominated, It's a different beast Now...I think.

ShadySue

  • There is a crack in everything
« Reply #430 on: March 08, 2015, 11:14 »
0
2 Images. One titled "Beautiful Woman" and "Handsome Italian Man" thats it. Oh well. rejection had "Titles must be in English" nothing else. So...I assume the normal Now is re-submit. thats silly.
Silly, you shouldn't have mentioned the 'Italian' man in the title.  ;)
« Last Edit: March 08, 2015, 16:15 by ShadySue »

Rinderart

« Reply #431 on: March 08, 2015, 11:44 »
0
the other 25 were fine weeks before.LOL

Uncle Pete

« Reply #432 on: March 08, 2015, 20:10 »
0
Right Rinderart, I've mentioned this before. There needs to be a way that we can send feedback for these rogue reviews, or absurd rejections that make no sense. The must be English is one, and the examples like yours of algae needing a release, or some pudding or a rock, also need to be reported. We have no way to make that known to SS so they can monitor their reviewers and educate them.

Some of the rejections seem to be random, between, poor composition, poor rasterization and soft at full size. I've never had that LCV but maybe that's where some of these come from. Heck, reject it, click anything, make the 5c and move on.

There needs to be a way to communicate these erroneous rejection reasons to SS so they can improve the review process, It's better for them and for us to have them know what's going on. The system for appealing is just fine, there needs to be a separate channel for reporting outright mistakes.


Rinderart

« Reply #433 on: March 08, 2015, 20:51 »
+2
They will NEVER admit it Pete. Another issue and a can of worms there not willing to open.

Beppe Grillo

« Reply #434 on: March 09, 2015, 01:58 »
+1
Right Rinderart, I've mentioned this before. There needs to be a way that we can send feedback for these rogue reviews, or absurd rejections that make no sense. The must be English is one, and the examples like yours of algae needing a release, or some pudding or a rock, also need to be reported. We have no way to make that known to SS so they can monitor their reviewers and educate them.

Some of the rejections seem to be random, between, poor composition, poor rasterization and soft at full size. I've never had that LCV but maybe that's where some of these come from. Heck, reject it, click anything, make the 5c and move on.

There needs to be a way to communicate these erroneous rejection reasons to SS so they can improve the review process, It's better for them and for us to have them know what's going on. The system for appealing is just fine, there needs to be a separate channel for reporting outright mistakes.

[email protected]
As told Rinderart we should flood them with emails (but only when we are sure to be right).
I did this all the year 2014, contesting systematically all the rejections I did not agree with.
As result:
1) After a second review I get accepted most of the images previously rejected.
2) I have had some constructive discussion with them (with Matt most of the time) and learnt to produce better images in function of their rules/needs.

Beppe Grillo

« Reply #435 on: March 10, 2015, 00:50 »
+2
The long fortunate series has ended today!
After a long long period without rejection I have finally got 25 images, (four different situations) all rejected for "Focus". Obviously the images are all in focus. Some are so sharp that you can count any single hair of the model and see the pores of her leather jacket
Maybe they have problem with selective focus (the background is blurred)?
I have already mailed to [email protected] to lament.

« Reply #436 on: March 10, 2015, 03:59 »
0
 Yestearday I submitted 209 photos and only 4 got accepted. It seems SS have * high standard now.

« Reply #437 on: March 10, 2015, 04:01 »
+2
I just got some stupid rejections.  I'll just put them back through in a week or two.!!!

« Reply #438 on: March 10, 2015, 07:10 »
+2
rejections after rejections...especially the editorials..until that moron that reviews and rejects our files goes away..i won't submit anything new to them. a good agency that is let in the hands of some idiot reviewers. were are the reviewers from 2 or 3 years ago?

Rinderart

« Reply #439 on: March 10, 2015, 13:44 »
+1
Yestearday I submitted 209 photos and only 4 got accepted. It seems SS have * high standard now.

NEVER submit that many at one time.

« Reply #440 on: March 10, 2015, 13:55 »
+1
Yestearday I submitted 209 photos and only 4 got accepted. It seems SS have * high standard now.

NEVER submit that many at one time.

NEVER submit that many CRAP at one time.

Semmick Photo

« Reply #441 on: March 11, 2015, 03:40 »
0
50 rejections for WB and focus. All these images are tack sharp.

One example,How is this not sharp? And the same image with a blurred background was accepted.  :o




Semmick Photo

« Reply #442 on: March 11, 2015, 03:52 »
-3
Rejected for WB, I even had instragram in the keywords


« Reply #443 on: March 11, 2015, 04:05 »
+2
I haven't uploaded for a while and have been reading the complaints in both here and SS forum. I decided to give it a go and uploaded 8 photos (all different subjects, different landscapes) and all rejected because of focus issue.

Semmick Photo

« Reply #444 on: March 11, 2015, 12:22 »
+2
The replies from customer service are even more frustrating.

They agree that 2 out of 3 reasons were incorrect, but because 1 reason was correct, the review was correct. If a reviewer makes so many mistakes, it needs to be addressed. It shouldnt be defended. Scott said we had to email SS so they could log reviewer history, but if the mistakes are being defended, whats the use?

Apparently the rejection on the image above for focus was correct, it is tack sharp, there is no discussion. Why does SS admin think the review was correct?

I now also need to explain in the image description that I used filters so that the reviewer knows my intentions. You would expect them to know the difference between white balance and a filter?

 I am not even going to bother emailing them anymore.

Uncle Pete

« Reply #445 on: March 12, 2015, 02:38 »
+4
Yes, you see, we are all older now, our eyesight is failing, our lenses are going soft and the sensors on the cameras are no longer sharp enough. We have all lost the ability to take a good shot or exposure and we forgot anything we once knew about lighting. Not only that, we don't know how to compose, create or edit anymore. Ignore that what we submitted for years, was fine in the past. (and keep in mind, all of that is terribly sarcastic!)


I haven't uploaded for a while and have been reading the complaints in both here and SS forum. I decided to give it a go and uploaded 8 photos (all different subjects, different landscapes) and all rejected because of focus issue.

Beppe Grillo

« Reply #446 on: March 12, 2015, 04:08 »
0
Yes, you see, we are all older now, our eyesight is failing, our lenses are going soft and the sensors on the cameras are no longer sharp enough. We have all lost the ability to take a good shot or exposure and we forgot anything we once knew about lighting. Not only that, we don't know how to compose, create or edit anymore. Ignore that what we submitted for years, was fine in the past. (and keep in mind, all of that is terribly sarcastic!)


I haven't uploaded for a while and have been reading the complaints in both here and SS forum. I decided to give it a go and uploaded 8 photos (all different subjects, different landscapes) and all rejected because of focus issue.

Oh! Pete, our photos are blue to compensate the yellow effect of cataract!!
Time for calibration surgery.

Me


« Reply #447 on: March 12, 2015, 04:12 »
+2
Yestearday I submitted 209 photos and only 4 got accepted. It seems SS have * high standard now.

NEVER submit that many at one time.

Why not? Do the factories only submit fifty at a time to play it safe? If the images are good enough they will be accepted.

Semmick Photo

« Reply #448 on: March 12, 2015, 05:35 »
+3
Yestearday I submitted 209 photos and only 4 got accepted. It seems SS have * high standard now.

NEVER submit that many at one time.

Why not? Do the factories only submit fifty at a time to play it safe? If the images are good enough they will be accepted.
That should be the case, but it proves not to be so.

I am not talking about my images, but about others with good images that get unjust rejections. People submitting to SS for 8 years all of sudden forget how to take a photo, like Pete sarcastically explained already.


« Reply #449 on: March 12, 2015, 07:44 »
+2
This morning 100% rejections (4 photos) for Trademark on landscape photography ...

My SS approval rate in 2012-13-14 was 95-97% ... and in the last three months 40%. 


 

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