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Author Topic: customer management area not appearing  (Read 3089 times)

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« Reply #25 on: July 30, 2013, 11:40 »
0
I envy your 2 seconds Ron.

I turned on PDT and tried again but my result was the same. The images is paid for and I am brought back to http://sportsartzootoo.com/customer-licence-and-file-management-area/ but there is the image as if I still needed to pay for it. I wait a few minutes and refresh the browser but nothing changes. The image with the paypal button is still there instead of a download.

Right now I am really at a loss as to what to do.


Ron

« Reply #26 on: July 30, 2013, 11:48 »
0
But thats not a paypal problem. Your paypal is working fine so it seems. You have a problem with your download not showing up, thats a site or theme issue.

Ron

« Reply #27 on: July 30, 2013, 11:54 »
0
Your check out works perfectly mate. Auto return, everything. Souple.


Ron

« Reply #28 on: July 30, 2013, 11:55 »
0
I dont want the money back in case you are going to ask me, just donate it to breast cancer awareness or something  ;)

« Reply #29 on: July 30, 2013, 11:57 »
0
Your check out works perfectly mate. Auto return, everything. Souple.

I got the email also. So the problem must be on the tester side. This is great! Thanks for taking the time to check it Ron! I will change computers for the tester. Thanks again!

Ron

« Reply #30 on: July 30, 2013, 12:03 »
0
No problem at all. Glad we got that part sorted. Now go report your first sale here http://www.microstockgroup.com/symbiostock-general/woohoo-first-real-symbiostock-sale

;)

« Reply #31 on: July 30, 2013, 13:08 »
0
Your check out works perfectly mate. Auto return, everything. Souple.

I got the email also. So the problem must be on the tester side. This is great! Thanks for taking the time to check it Ron! I will change computers for the tester. Thanks again!

I've had the same problem - real sales have gone thru fine, but my teasts don't get the download link

« Reply #32 on: August 15, 2013, 16:21 »
0
Not completely on topic but this was as close as I can find.

I think early on when I was figuring things out I might have deleted the
/symbiostock-network-directory/
page

when I click on the link I get the oops page now.

Is there any way to get it back?
Thanks

ShazamImages

  • ShazamImages.com
« Reply #33 on: August 15, 2013, 17:13 »
0
I think early on when I was figuring things out I might have deleted the
/symbiostock-network-directory/
page

when I click on the link I get the oops page now.

Is there any way to get it back?

Try this...

Create a new WordPress page called "Symbiostock Network Directory" and have it use the "Network - Directory" template.  Give it a permalink of "symbiostock-network-directory".

« Reply #34 on: August 15, 2013, 17:22 »
0
That was awfully easy. Thank you it worked perfectly

« Reply #35 on: August 15, 2013, 20:02 »
0
Since it relates to the last question, I'll try asking here.

I deleted the Author page, at some point, during set up. Does anyone know what the fix is to get it back? Is it similar to the one for the network directory?

Thank you for your help.

ShazamImages

  • ShazamImages.com
« Reply #36 on: August 16, 2013, 05:55 »
0
I deleted the Author page, at some point, during set up. Does anyone know what the fix is to get it back? Is it similar to the one for the network directory?

I don't see a page for the Author.  My best guess is that your username ([email protected]) contains a weird symbol (the @ symbol) and maybe the Symbiostock application doesn't like it.  If that is the problem, I'm not sure how to fix it since you can't seem to change the username.


 

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