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Author Topic: Anyone else get dense responses from support?  (Read 2143 times)

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« on: October 05, 2016, 18:22 »
0
I sent a message to Dreamstime support:

"From discussion in the forums, I understand that it is possible to change the minimum payout to something as low as $40. I would like to change my minimum payout (it is currently at $100, and I can't wait that long between payments) but can not figure out how to do that."

I did get a prompt response, which is better than most sites.  However, it was this:

"There must be at least $100 USD in the earnings for the payment system to accept a payment request through your account"

*sigh*  I knew that.  I said I knew that.  I want to CHANGE that.

Does anyone here know how to do that?


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« Reply #1 on: October 05, 2016, 19:56 »
+3
Maybe they're saying that what you heard in the forums was incorrect? Or maybe not, just trying to imagine a reason why they might send such a reply.

« Reply #2 on: October 06, 2016, 01:02 »
+1
I sent a message to Dreamstime support:

"From discussion in the forums, I understand that it is possible to change the minimum payout to something as low as $40. I would like to change my minimum payout (it is currently at $100, and I can't wait that long between payments) but can not figure out how to do that."

I did get a prompt response, which is better than most sites.  However, it was this:

"There must be at least $100 USD in the earnings for the payment system to accept a payment request through your account"

*sigh*  I knew that.  I said I knew that.  I want to CHANGE that.

Does anyone here know how to do that?

Can you provide a link to the Dreamstime forum thread where this is discussed?

« Reply #3 on: October 06, 2016, 01:22 »
+4
"There must be at least $100 USD in the earnings for the payment system to accept a payment request through your account"

Their answer suggests that the payout threshold is still $100, therefore you can't get paid before hitting this amount.

« Reply #4 on: October 06, 2016, 03:14 »
0
Seems clear enough to me with their current sales records they ought to change it.......

« Reply #5 on: October 06, 2016, 04:15 »
+1
Seems clear enough to me with their current sales records they ought to change it.......

Their Terms and Conditions clearly state that the minimum is 100$.

« Reply #6 on: October 09, 2016, 10:59 »
0
It was another site which reduced the limit.....

« Reply #7 on: October 09, 2016, 11:42 »
0
Seems clear enough to me with their current sales records they ought to change it.......

Yeah, at this rate, I'll have to wait at least another six months before I get paid.

« Reply #8 on: October 09, 2016, 11:44 »
0


 

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