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Author Topic: DREAMSTIME EMAILS BLOCKED?  (Read 2304 times)

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« on: June 30, 2016, 03:42 »
0
Anyone else have this problem:

Emails from DT are always a cow for me. When I open them up all I can see is their banner but no content beneath it. More pertinent now since they send an email for you to confirm payment request... which of course I can't open. Tried fiddling with my email filters etc but I've missed something. Ideas/experience appreciated.


« Reply #1 on: June 30, 2016, 05:20 »
0
I also experience problems with some automated e-mails from Dreamstime not received (such as the confirmation e-mail after I requested a payment). This is a recent problem and I am still in communication with Dreamstime how to resolve the problem.

« Reply #2 on: June 30, 2016, 05:46 »
0
I also experience problems with some automated e-mails from Dreamstime not received (such as the confirmation e-mail after I requested a payment). This is a recent problem and I am still in communication with Dreamstime how to resolve the problem.

Thanks for the reply - I've also contacted support and sent them the screen shot they asked for

« Reply #3 on: June 30, 2016, 06:14 »
+1
Fortunately I don't have this kind of problems, since I reach payout once a year. I hope it gets resolved in a year or so, when I will finally reach payout threshold...

« Reply #4 on: June 30, 2016, 11:23 »
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I just needed to delet this msg. Wrong topic. No delete button here?
« Last Edit: June 30, 2016, 11:27 by airphoto.gr »

« Reply #5 on: June 30, 2016, 12:58 »
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Found a workaround - if you open the email and click on forward as if you were sending it on to someone else the box and confirmation buttons are all displayed in the original mail - allowing you to click and confirm payment request.

Have advised support and they will have their tech team look into why some users cannot open the confirmation from their inbox.


 

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