Quote from: luissantos84 on November 14, 2013, 03:16
IS is one funny agency, stats graphs not updating as we know but I had an EL today and it is showing up on the stats

It seems that the only thing not updating is reporting of regular iS downloads, the PP and ELs are both appearing on the graph.

The 15th I have 2 PP sales for a total sum of $ 24.30. What is that??

The Logic of the Lobo:

Quoteuntil it's fixed it's broke

People say PP sales show only until the 25th too

http://www.istockphoto.com/forum_messages.php?threadid=357474&page=3

Not sure but if that is the case I wouldnt trust the high sales either. Some reporting ELs made more money on PP as the EL on IS, and he is exclusive.

Something is up, stats not working and stats way too high.

They've only just got to the 25th, give it a few more hours.

The same two questions as always:
Do they want to fix it but can't, or do they not want to (for some reason). Maybe they're going to cut stats, but aren't going to hit us with it until a lot of the invective from the current state of affairs has died down. (sheer speculation, and remember that the reality of what happens there has historically been worse than anything I've speculated.)

Incompetence or malice?

Why would they not be able to fix it if they wanted to after all this time?
What did they change (that we don't know about yet) which introduced this bug?

PP for the 26th has started loading now.

I've no idea, Sue.

Quote from: BaldricksTrousers on November 14, 2013, 13:21
PP for the 26th has started loading now.

I've no idea, Sue.

Sorry, I just threw the questions out there. I didn't expect you specifically to have an answer!

I had emailed them about a week ago to report it, thinking it was just my account. They responded that they were working on fixing it.

Oh well ... coming to the end of yet another full working week for Istock's technical and management teams and still the stat's issue remains unresolved. Any bets for a fix next week?

Quote from: gostwyck on November 15, 2013, 19:04
Oh well ... coming to the end of yet another full working week for Istock's technical and management teams and still the stat's issue remains unresolved. Any bets for a fix next week?

I believe they are trying to beat some kind of world record in the "bugs" category

yes tickstock we are happily paying 85% for this service

Quote from: luissantos84 on November 15, 2013, 19:10

Quote from: gostwyck on November 15, 2013, 19:04
Oh well ... coming to the end of yet another full working week for Istock's technical and management teams and still the stat's issue remains unresolved. Any bets for a fix next week?

I believe they are trying to beat some kind of world record in the "bugs" category

yes tickstock we are happily paying 85% for this service

You mean they haven't surpassed that yet? Granted you have to prioritize bugs, but the time frame for fixes there are some of the longest i have ever experienced. If they had managers like mine they'd be working around the clock to fix some of those major issues.

My guess is that they're afraid to fix anything because they're A) worried that enabling features will bring the site to a crawl again (just look at the first time they tried enabling the "larger thumbnail" feature), and B) have really no idea how all the code on the site works, and doesn't work, together. The site is a house of cards.

My guess is that they figure if we don't have access to our stats graphs, we may stop b*tching about how much our sales have fallen off. 

It's soon time to celebrate "1 month without stats"... maybe we should throw a party? Maybe buy a cake with candles?

I think the iStock IT team also built the Obamacare website.

Time to throw out the incumbent IT team and bring in some chimps who might, by some random mashing of various buttons and thingamajigs, manage to fix the thing before I'm carving up the Christmas goose.

Quote from: Red Dove on November 16, 2013, 09:58
Time to throw out the incumbent IT team and bring in some chimps who might, by some random mashing of various buttons and thingamajigs, manage to fix the thing before I'm carving up the Christmas goose.

Getty needs to start feeding their I.T. team grapes.

What happen when you give one monkey cucumbers but grapes for another monkey

ahahahah nice one, poor monkey

what a cruel experiment to prove what ?
Monkeys prefer grapes to cucumbers.
If humans are going to keep caged animals and do experiments on them, they should atleast be useful ones that have some benefit.
Reminds me of the proposed munrow box experiment on the Simpsons, except thats a cartoon.

I have PP for all of October. No sales data from 25th through to now. PP was well above average. 2x my IS sales.

I am sure they gave him grapes after, they don't live there as the scientist said

Just noticed Lobo saying this on the forum;

"We will have a fix very soon."

http://www.istockphoto.com/forum_messages.php?threadid=357628&page=1

Not sure what "very soon" means in Calgary but clearly it doesn't mean "within 24 hours".

Quote from: gostwyck on November 20, 2013, 21:37
Just noticed Lobo saying this on the forum;

"We will have a fix very soon."

http://www.istockphoto.com/forum_messages.php?threadid=357628&page=1
Not sure what "very soon" means in Calgary but clearly it doesn't mean "within 24 hours".

5th Nov: "it shouldn't take too much longer to fix" Kelvinjay
http://www.istockphoto.com/forum_messages.php?threadid=357333&messageid=6954225

Quote from: ShadySue on November 21, 2013, 00:29

Quote from: gostwyck on November 20, 2013, 21:37
Just noticed Lobo saying this on the forum;

"We will have a fix very soon."

http://www.istockphoto.com/forum_messages.php?threadid=357628&page=1
Not sure what "very soon" means in Calgary but clearly it doesn't mean "within 24 hours".

5th Nov: "it shouldn't take too much longer to fix" Kelvinjay
http://www.istockphoto.com/forum_messages.php?threadid=357333&messageid=6954225

Your quote is misleading he said "Hopefully, it shouldn't take too much longer to fix."  Leaving out hopefully changes the meaning of the quote. 

Quote from: tickstock on November 21, 2013, 00:47

Quote from: ShadySue on November 21, 2013, 00:29

Quote from: gostwyck on November 20, 2013, 21:37
Just noticed Lobo saying this on the forum;

"We will have a fix very soon."

http://www.istockphoto.com/forum_messages.php?threadid=357628&page=1
Not sure what "very soon" means in Calgary but clearly it doesn't mean "within 24 hours".

5th Nov: "it shouldn't take too much longer to fix" Kelvinjay
http://www.istockphoto.com/forum_messages.php?threadid=357333&messageid=6954225

Your quote is misleading he said "Hopefully, it shouldn't take too much longer to fix."  Leaving out hopefully changes the meaning of the quote.

So he was just expressing a wish, like everyone else; not with any 'inside info'. Ah well. (We need a 'sigh' emoticon, unless  covers it.) I'd assumed he meant that the techies were hoping to have it fixed soon.