Small contributor right now, but that's just temporary.  Just a brief note on my experience.  I've only been on line for one week with 81 images (several others in review) and have had 44 sales to date.  Sales every day since day 1.  A few JPEG sales, but the vast majority have been PNG images, especially Fall shots (leaves and such).  Also others that I consider to be seasonal, at least here in the States north of the equator. I have quite a few yet to upload.  Just a matter of finding the time to prep them and send them off.  Too much else going on right now.

Question, How do I find the contributor FAQ's?  It's probably on the site, but just not obvious to me.  Also how do I upload model/property releases?  I'd swear I saw that here somewhere, but don't seem to be able to locate it right now.

Lastly a personal thanks to Lee who's been very patient and a great help getting me straightened out via e-mail.

Hope to contribute at Canva in near future.  This is certainly a business idea with a difference - and was pleasantly surprised to see the professional look of the website.  Haven't explored it all yet but liked the 'feel' and the user friendly set up. 

At the moment it offers the one use license.  Would be curious to see what rates and terms come around for RF, extended/ multi use licenses etc.

Quote from: w7lwi on September 25, 2014, 22:57
Small contributor right now, but that's just temporary.  Just a brief note on my experience.  I've only been on line for one week with 81 images (several others in review) and have had 44 sales to date.  Sales every day since day 1.  A few JPEG sales, but the vast majority have been PNG images, especially Fall shots (leaves and such).  Also others that I consider to be seasonal, at least here in the States north of the equator. I have quite a few yet to upload.  Just a matter of finding the time to prep them and send them off.  Too much else going on right now.

Thanks for sharing that.  All other things being equal, a PNG will do better on Canva than a JPG.  I'm very glad you've had such a great start, and we'll work hard to get that sales quantity rising as quickly as possible.  I'm looking forward to seeing the rest of your files come through. 

Quote from: w7lwi on September 25, 2014, 22:57
Question, How do I find the contributor FAQ's?  It's probably on the site, but just not obvious to me.  Also how do I upload model/property releases?  I'd swear I saw that here somewhere, but don't seem to be able to locate it right now.

Here:  http://contribute.canva.com/faq/   As we're building functionality rapidly, I'm working hard to keep the FAQs relevant, but let me know if you spot anything I've missed.

You can upload releases in your FTP account for now.  Just ensure they either have "release" in the filename or are in a folder with "release" in the folder name. 

Quote from: w7lwi on September 25, 2014, 22:57
Lastly a personal thanks to Lee who's been very patient and a great help getting me straightened out via e-mail.

You're very welcome.  Thanks for contributing! 

Quote from: sdeva on September 26, 2014, 00:38
Hope to contribute at Canva in near future.  This is certainly a business idea with a difference - and was pleasantly surprised to see the professional look of the website.  Haven't explored it all yet but liked the 'feel' and the user friendly set up. 

At the moment it offers the one use license.  Would be curious to see what rates and terms come around for RF, extended/ multi use licenses etc.

Thanks, I just sent you your FTP credentials.  Welcome aboard. 

We haven't finalised the prices around our other license types yet, but we have no lock in, so if you don't like it you're free to vote with your images.  Obviously we'll do all we can to ensure you like it! 

Quote from: Lee@Canva on September 26, 2014, 02:28

Thanks, I just sent you your FTP credentials.  Welcome aboard. 

We haven't finalised the prices around our other license types yet, but we have no lock in, so if you don't like it you're free to vote with your images.  Obviously we'll do all we can to ensure you like it!

Thanks very much Lee.  Appreciate the professionalism and fast, clear response.

Wish you and Canva great success!

has the website changed recently?  I can no longer get my portfolio or sales info when I log in -- it says the browser isn't supported -- IE used to work,  doesn't now;  firefox doesn't work either, tho finally got it w chrome

Works fine with me in Germany,  . . .  Firefox.

Quote from: cascoly on September 26, 2014, 20:09
has the website changed recently?  I can no longer get my portfolio or sales info when I log in -- it says the browser isn't supported -- IE used to work,  doesn't now;  firefox doesn't work either, tho finally got it w chrome

We've never supported IE.  Firefox, Safari and Chrome are all supported, but you need the latest versions or pretty close. 

How can i became a contributor on Canva? I have to write an email to contact and received upload details? I didn't see this on the website account.

Quote from: photostockad on September 29, 2014, 14:51
How can i became a contributor on Canva? I have to write an email to contact and received upload details? I didn't see this on the website account.

It's all here:  http://contribute.canva.com/

Yes, for now the process is to email us as you can see on the "Submit images" page.  If you have any trouble or questions you can also email me directly:  [email protected]

It's great to hear about positive experiences from contributors. But only makes me even more anxious waiting for my vectors to get ingested. Is there any time frame on that matter? Thanks! 

Quote from: Curvabezier on September 29, 2014, 16:35
It's great to hear about positive experiences from contributors. But only makes me even more anxious waiting for my vectors to get ingested. Is there any time frame on that matter? Thanks!

Unfortunately there's not much good news I can give you at this time.  As I'm sure you've read earlier in this thread how vectors complicate the Canva business model significantly given they can't be watermarked in vector format.  We've decided to temporarily forgo the interactive nature of vectors (resizing, changing colours, etc) and just rasterize (and watermark) our vectors.  But that doesn't solve problems of sets, crop marks, plain backgrounds and others that inhibit use of the files in the Canva editor. 

So in addition to the regular review, we have to separate out vectors with those characteristics for later "processing".  This makes the review take quite a bit longer.  And given that we're only just starting to review vectors, we have our reviewer training and recruitment processes under way too, which will take a while to start showing results in terms of reviewing capacity. 

I don't know exactly how many vector files we have given the JPG previews boost the file count, but it's somewhere between 500,000 and 1,000,000.  So it's going to take a while.  Please adjust your expectations accordingly as we don't want you to become too frustrated or disappointed. 

If you're really keen to know, email me and I'll tell you where you are in the queue. 

Thank you for your answer, Lee... I'll probably wait before bothering you.
Just an observation, If I knew a bit more about how well (or which of) my files could work in canva, I would really consider editing most of the backgrounds out of my vectors, specially if it could make review easier and faster.

Facing some challenges uploading to Canva.  I am getting my portfolio up, but the side buttons (such as Edit) does not respond. I therefore am not able to edit text/ keywords, or attach model releases etc.

Is there something that I'm doing incorrectly here?

Quote from: sdeva on October 01, 2014, 11:31
Facing some challenges uploading to Canva.  I am getting my portfolio up, but the side buttons (such as Edit) does not respond. I therefore am not able to edit text/ keywords, or attach model releases etc.

Is there something that I'm doing incorrectly here?

I'm not able to edit mine until after they are approved. Seems like they enter their own info or just leave the fields blank. After approval you can change everything.

Quote from: sdeva on October 01, 2014, 11:31
Facing some challenges uploading to Canva.  I am getting my portfolio up, but the side buttons (such as Edit) does not respond. I therefore am not able to edit text/ keywords, or attach model releases etc.

Is there something that I'm doing incorrectly here?

First, are you adding keywords, etc. to the IPTC data fields on your image before uploading?  If you are uploading JPEG images, the fields should automatically fill out.  If you are uploading PNG images, you have to also upload a JPEG version of the PNG image with exactly the same file name including upper and lower case letters, spacing, etc.  Their system will automatically fill in the missing info on the PNG files from the JPEG.  I usually make a small JPEG thumbnail that has all the necessary metadata in the IPTC fields.  However, if you are not adding info to the JPEG images before uploading, then, as rimglow stated, you will have to wait until the image(s) are approved.  Then the edit button will work just fine.

As to model releases, upload them at the same time that you upload the original image.  Just be sure the file name is the same except include the word "release" at the end of the name. That will link the two together.

Quote from: Curvabezier on September 29, 2014, 20:12
Thank you for your answer, Lee... I'll probably wait before bothering you.
Just an observation, If I knew a bit more about how well (or which of) my files could work in canva, I would really consider editing most of the backgrounds out of my vectors, specially if it could make review easier and faster.

We're not too sure ourselves having only just started with vectors.  We'll have this sort of information in the future once we've generated some sales data. 

Quote from: sdeva on October 01, 2014, 11:31
Facing some challenges uploading to Canva.  I am getting my portfolio up, but the side buttons (such as Edit) does not respond. I therefore am not able to edit text/ keywords, or attach model releases etc.

Is there something that I'm doing incorrectly here?

As Rimglow mentioned, for now, just wait until they're approved.  If IPTC metadata isn't found, our reviewers add some basic data, which you're welcome to replace or supplement once they're approved.  This process is currently being redeveloped, so it'll all change soon.

Thanks Rimglow! 

Quote from: w7lwi on October 01, 2014, 20:54
First, are you adding keywords, etc. to the IPTC data fields on your image before uploading?  If you are uploading JPEG images, the fields should automatically fill out.  If you are uploading PNG images, you have to also upload a JPEG version of the PNG image with exactly the same file name including upper and lower case letters, spacing, etc.  Their system will automatically fill in the missing info on the PNG files from the JPEG.  I usually make a small JPEG thumbnail that has all the necessary metadata in the IPTC fields.  However, if you are not adding info to the JPEG images before uploading, then, as rimglow stated, you will have to wait until the image(s) are approved.  Then the edit button will work just fine.

Spot on!  Thankyou. 

Quote from: w7lwi on October 01, 2014, 20:54
As to model releases, upload them at the same time that you upload the original image.  Just be sure the file name is the same except include the word "release" at the end of the name. That will link the two together.

Not quite.  You can upload releases via FTP, but include "release" in either the filename or the containing folder.  Our system knows all such files are releases, but it doesn't (currently) automatically link the releases to the images in the same folder.  That was the initial plan, and we're keeping the data to enable this retrospectively in the future, but it's not doing that now.  Also, it must be "release", not just "rel", which was a recent change.  We were getting too many false-positives, which require manual reverting. 

Thanks w7Lwi and Rimglow for helping out!!

I have not uploaded any model releases yet, simply because couldn't find the way to do that.

Also it would be difficult to have the same file name (with the word release added) because, one release can apply to many images of same model/s.  Or maybe I'm just not getting it?  Canva seems to have a different type of upload system and it would help to have more clear upload instructions posted on the site. 

Quote from: sdeva on October 02, 2014, 06:25
I have not uploaded any model releases yet, simply because couldn't find the way to do that.

Here's how I did it, and so far the folks in charge seem okay with it.  I create a folder for all the photos of a particular model from a particular shoot.  In that folder I also create a subfolder called Releases into which I place the release for that shoot.  I drop the whole folder into my FTP application and let it all transfer.  Like this:

Ann
---10101.jpg
---10102.jpg
---Releases
--- ---20140102-Ann.jpg

Betty
---10503.jpg
---Releases
--- ---20140410-Betty.jpg

Ok, thanks very much!  I'll try that with future uploads.

Quote from: disorderly on October 02, 2014, 06:46

Quote from: sdeva on October 02, 2014, 06:25
I have not uploaded any model releases yet, simply because couldn't find the way to do that.

Here's how I did it, and so far the folks in charge seem okay with it.  I create a folder for all the photos of a particular model from a particular shoot.  In that folder I also create a subfolder called Releases into which I place the release for that shoot.  I drop the whole folder into my FTP application and let it all transfer.  Like this:

Ann
---10101.jpg
---10102.jpg
---Releases
--- ---20140102-Ann.jpg

Betty
---10503.jpg
---Releases
--- ---20140410-Betty.jpg

Sdeva, disorderly is correct.  Any folder with the title "release" (format is *release* so "releases" works too) is understood to be releases.  Releases are re-categorised as releases by the reviewers if they go through without being detected anyway, but it's preferred to mark them as such in this manner. 

Also, for anyone reading the conversation about PNGs in this thread and considering converting all their JPGs to PNGs, that's not quite how it works.  We take PNG files only if they have a well-isolated subject on a transparent background.  We don't accept PNGs without any transparency.  Sorry for the confusion.  We had a few new contributors ask about that so thought I'd clarify.

As a contributor, I find that some of my uploads have been rejected. Is there a way to find out the reason they were rejected? I don't want to waste your time, or mine, by making the same mistakes over and over.

Thanks for any help.

Quote from: rimglow on October 06, 2014, 21:46
As a contributor, I find that some of my uploads have been rejected. Is there a way to find out the reason they were rejected? I don't want to waste your time, or mine, by making the same mistakes over and over.

Thanks for any help.

Hey Rimglow,

Yes, our apologies.  Adding more detail to the rejections is on our long list of improvements to make. 

I'll share the specifics here so others can benefit as none of the rejections were from any mistakes or quality issues on your part. 

You've had 3 soft rejections "Rejected(S)", ("soft" meaning you can correct the issue and re-submit) all of which were because the file was over 50 megabytes.  They were all PNGs, which doesn't compress like JPG, so no great surprise.  Try trimming the image to the nearest pixel on each edge (Photoshop has a function to do this automatically if you use it) and if that doesn't get it down enough (which is likely as you're only removing transparent pixels) you'll need to downsize it until the file size is under the 50mb limit. 

Your 8 "Hard" rejections were all "sets", meaning more than one object in the one photo.  Such images can't be used on Canva - we need the objects separated.  You're welcome to re-submit these as separate files if you like. 

Thanks for asking! 

Lee, I noticed the images on my portfolio page are very blurry/low res : https://www.canva.com/seanlockephotography

Quote from: Sean Locke Photography on October 07, 2014, 12:07
Lee, I noticed the images on my portfolio page are very blurry/low res : https://www.canva.com/seanlockephotography

Yes.  The thumbnails are generated at 200px on the longest edge, but then displayed on that page with a fixed width of 218px.  So horizontal images are stretched a little bit, and vertical images are stretched a LOT, resulting in all images being blurry.  We're aware of the issue, but given the profile pages are extremely rarely visited by customers, it's not the top bug on the list.