I wrote them two times about this issue, now the third Email is on the way  No answer until now.

I'm glad that some of you have received double or more based on your total earnings from March.  It hasn't happened for me.  I did make more in April than in March, but my total for April was not double that of March, not even close.  In reviewing this thread, I understood the new policy to be that monthly earnings for each of the next 6 months would at least be double the total earnings for March.  Am I missing something?

Have you deleted any of your images?

Quote from: Mir on June 04, 2020, 12:26
Have you deleted any of your images?

That could be it. To be eligible for the double pay you couldn't delete any images from Canva

Thanks for your replies.  No, I haven't deleted any images.  I also haven't uploaded anything new in quite some time; could that be the reason?

I don't know then, I am sorry,  try contacting them if you haven't already.

Did you reach the payout limit? Double earnings don't show on the page, but were paid on paypal account....

Dumc, I think you're right.  I'll be able to confirm once the subscriptions for May are tallied.

So, May stats are in, better than April but still only about 2/3 of double March earnings.

EDIT: Despite not reaching double earnings, it was still best month in the last year or so...

Quote from: Dumc on June 12, 2020, 15:36
So, May stats are in, better than April but still only about 2/3 of double March earnings.

EDIT: Despite not reaching double earnings, it was still best month in the last year or so...

Pretty much the same results here.

Quote from: Dumc on June 12, 2020, 15:36
So, May stats are in, better than April but still only about 2/3 of double March earnings.

EDIT: Despite not reaching double earnings, it was still best month in the last year or so...

The double earnings are not shown on the site.
They will just send you the money later (few days), like they did last month (at least for me it was like that last month.)

Quote from: Chichikov on June 12, 2020, 17:54

Quote from: Dumc on June 12, 2020, 15:36
So, May stats are in, better than April but still only about 2/3 of double March earnings.

EDIT: Despite not reaching double earnings, it was still best month in the last year or so...

The double earnings are not shown on the site.
They will just send you the money later (few days), like they did last month (at least for me it was like that last month.)

I think we understand that - the point is they promised we would get to that point without the bonus, and we are not there yet.

Mine for May was a little over March earnings.  Once they end the guarantee period it is going to be about a 50% pay cut unless things improve.  It is also very annoying that they don't show the number of subscription downloads so we can't calculate the RPDL - seems to be deliberate obfuscation on their part.

Is the gross amount for May supposed to show the sum of the total royalty earnings + total subscription earnings?

I'm really confused now.  Can anyone tell me what month the subscription earnings started being reported?  I just looked at my Account Settings/Sales page, and the graphic says I had $0.00 subscription sales in April.  I could have sworn there had been a dollar amount listed there the last time I looked.  I wish I had done a screen save.   Has anyone else seen their subscription earnings amount reset to $0.00 for April?

My subscription earnings start in May 2019

Things go astray down under 

Canva do a "shutterstock"

Quote from: Dumc on June 12, 2020, 15:36
So, May stats are in, better than April but still only about 2/3 of double March earnings.

EDIT: Despite not reaching double earnings, it was still best month in the last year or so...

my april earnings were 185% of march; may is 210%

Quote from: Chichikov on June 12, 2020, 17:54

Quote from: Dumc on June 12, 2020, 15:36
So, May stats are in, better than April but still only about 2/3 of double March earnings.

EDIT: Despite not reaching double earnings, it was still best month in the last year or so...

The double earnings are not shown on the site.
They will just send you the money later (few days), like they did last month (at least for me it was like that last month.)

I just received the payment on Paypal, and it's not the double of March as promised...

Quote from: Chichikov on June 15, 2020, 15:59

Quote from: Chichikov on June 12, 2020, 17:54

Quote from: Dumc on June 12, 2020, 15:36
So, May stats are in, better than April but still only about 2/3 of double March earnings.

EDIT: Despite not reaching double earnings, it was still best month in the last year or so...

The double earnings are not shown on the site.
They will just send you the money later (few days), like they did last month (at least for me it was like that last month.)

I just received the payment on Paypal, and it's not the double of March as promised...

That's weird, I got the double same as last month.
Did you delete any images?

Quote from: Justanotherphotographer on June 15, 2020, 16:30

Quote from: Chichikov on June 15, 2020, 15:59

Quote from: Chichikov on June 12, 2020, 17:54

Quote from: Dumc on June 12, 2020, 15:36
So, May stats are in, better than April but still only about 2/3 of double March earnings.

EDIT: Despite not reaching double earnings, it was still best month in the last year or so...

The double earnings are not shown on the site.
They will just send you the money later (few days), like they did last month (at least for me it was like that last month.)

I just received the payment on Paypal, and it's not the double of March as promised...

That's weird, I got the double same as last month.
Did you delete any images?

No, I didn't delete anything.
I contacted them. I'm waiting for an answer now.

They take 30% for the taxes?

Quote from: Dumc on June 15, 2020, 17:17
They take 30% for the taxes?

yes  , i think every Australian agency does that

What I'm trying to say is, did he calculated this into what  he was supposed to get to paypal account.