Hi Everyone,

Yes, we understand your concern, the mix up of old and new credit packages along with Mayday special is a little bit difficult to handle.

The price per credit of the old packages are being retained, while we have to calculate the new price per credit of the new packages. In addition to that, do remember that we're giving 30% extra credits (we bear this cost entirely by 123RF) to customers who purchased credit packages in May.

Therefore, I hope you can see that it's no small matter when a client downloads images using credits from any two of the sources above.

So please don't worry, we have logged everything, and if there's a problem we'll attend to it. It's a simple matter of making sure the proper calculations are being done accurately and correctly.

Thank you.

Hello Everyone,

Our IT team stayed back very late on Friday and are on high alert on the weekend (as am I) to ensure that:
1) the pricing packages were introduced smoothly,
2) along with the Mayday Special Extravaganza,
3) with the inclusion of EVO content,
4) new blog sizes and mega hi sizes, and
5) making sure that the searches were turning up content from both 123RF standard and EVO but not at everyone's expense while
6) making sure that the site doesn't go down at the same time.

I believe they did a helluva good job looking at their scary deliverables list.

Now, if you have any misgivings you wish to bring up, I welcome you to send the list to me: [email protected], it is entirely possible that the calculations for your earnings may have been somewhat missed in the process of rolling in the new packages.

Therefore, do give us the benefit of the doubt and yeah, the figures don't look very accurate. Nevertheless, we've logged the download sizes and credit pricing, what's left is to make sure they tally and the calculations are done properly.

I do apologize for the panic attack this has caused and do send them in, we're all ears and all complaints will be duly attended to.

Thank you all and I wish everyone the best!

Alex.

New pricing credits will take effect today, 2nd May.

Please remember that old credits still retain their value, hence, it's 100% fair for everyone.

Thanks and let's look forward to a great future together! More sales!

Would certainly explain it! Congratulations!!! 

 Dear 123RF contributors,

You do not have to request payment from us.  We constantly monitor your account and if your earnings has surpassed the limits as set in your personal information you can expect payment from us in the middle of the next following month.

For example,

   1. You manage to earn $60 in total at the end of June 2007.
   2. Our system will process and finalise the figure at the beginning of July 2007.
   3. if you chose to be paid by PayPal, and you have chosen the minimum pay out of $50 this means that you qualify for payment.
   4. You should receive $60 in your PayPal account in mid-July 2007.

Please bear in mind of the following:

   1. For payments made via PayPal -- the minimum is $50 and you will receive payment in the middle of the next following month.
   2. For payments made via MoneyBookers -- the minimum is $100 and you will receive payment in the middle of the next following month.
   3. For payments made via check  --  the minimum is $200 and you will receive payment at the end of the next following month.

I hope this has been clear.  If you have any other questions regarding payment please e-mail us.

Thank you very much,

alex

(this is a standard response for Contributors who request payments

Hi everyone! 

EVO - It's not exclusive, neither is it a grab for exclusive images.

A panel decides who gets invited to contribute to EVO.

Criteria are quality of shots, very stock oriented.
Sales are also part of the equation but not a major deciding factor.

20 uploads a day quota, will go up or down depending what material is submitted to EVO.

Alex