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Messages - Jo Ann Snover
6076
« on: October 12, 2011, 09:50 »
Think about some of the accounting games that could be going on - we'll never know, I realize, but this seems plausible.
Getty is siphoning off content from iStock for its "upstream" and "downstream" sites. Costs related to acquiring that content - a submission system, inspection, etc. - all lie with iStock. Revenue at the Getty sites on either side comes with very few of the costs. When iStock's profitability isn't what it should be, Getty insists that they cut commissions to make the business look better, all the while pocketing its low-cost revenue from the other sites.
None of this would matter to contributors if royalty rates were the same across the board, but they aren't. And as revenue to iStock contributors now means RC if it's from iStock.com but not if it's from an upstream or downstream site, payout figures for iStock contributors that blend all three numbers are highly misleading.
Scum.
6077
« on: October 11, 2011, 16:15 »
I can't see anyone but exclusives wanting to refer buyers to iStock. It's not in our (independents) interests to do so. If enough well connected exclusives can pull buyers in, all power to them; glad iStock will give them a finder's fee.
6078
« on: October 11, 2011, 11:13 »
That was when search was more broken than working and I can't remember when that got fixed. Getty was playing hardball with the new contract for their contributors; perhaps that spilled over into all Getty properties.
6079
« on: October 10, 2011, 14:37 »
I had my first two this morning - I'd have said from the US southeast-ish. Hard to pinpoint. I do hope this is a big success for SS as it certainly (with the on demand downloads) will pull up the averages per download very nicely
6080
« on: October 10, 2011, 14:00 »
... At any rate, SS seems to be doing better with non-US sales than I realized - good for them.
Generally speaking less than 20% of my earnings at SS are from US sources. It depends on your port and subject matter I guess. Most of my sales appear to be from Europe with the rest scattered throughout the world.
For September my US sales were 43% of the total, but I probably have a larger US bias in subject matter given where I live
6081
« on: October 10, 2011, 13:18 »
When I get up (west coast US) Europe's business day is just about over and the East coast business day is just starting. In the past, I'd see a reasonable collection of sales at IS and lately, it's been much smaller or non-existent. This morning was non-existent. Right now I have one sale at IS - even for a Monday, I can't remember a weekday that bad (even given Canada's on holiday).
By contrast, when I looked at SS's monthly payments log for the last few months, more than half my monthly sales are from non-US sources. I know that there are other parts of the world buying (i.e. it's not just Europe and the US) but I thought from some past analyses the US, Canada and Western Europe formed a huge chunk of microstock business. At any rate, SS seems to be doing better with non-US sales than I realized - good for them.
6082
« on: October 10, 2011, 12:10 »
Is that response in English? It makes no sense to me.
6083
« on: October 10, 2011, 11:15 »
When I first signed up with iStock they accepted BitPass currency as well as purchasing their own credits. I think the initial issue was credit card fees on small transactions were a huge problem. People were thinking there would be various solutions for digital currency for small transactions but it wasn't clear who was going to end up with the winning solution.
Now, it is a great way to ensure customer loyalty and make money on the spread (currency and time) but I don't think it started out that way.
6084
« on: October 09, 2011, 22:14 »
Firefox 7.0.1 Mac 10.6.8
I have to provide the capcha each time I create a tab and navigate to the site (I don't log out when I leave; I don't think closing the browser happens more than 3 or 4 times a week and I still get asked for the capcha)
Most (proper) websites will auto log you out if there was no activity from you IP address for a per-determined time (determined by the web developer for security purposes). So even if you did not press the log out button, you will get logged out after the specified time, due to non activity. Creating a tab to link the the site also implies connecting to the website. If you have been logged out by the system, opening the tab will require a re-log in and hence the need to provide the captcha again, as it needs to establish now again if you are a real person or a software application which try to obtain access.
I see no indication of any logging in (thus leading me to infer that I haven't been logged out) on each visit to the site. As far as "most" web sites, that varies a lot with the security level - my bank has a short timer and many low-security sites allow you to specify that you stay logged in for 2 weeks or permanently. If 123rf has some sort of auto-logout, I think it should tell us what that is. In all the cases I'm aware of a logout, even when I've told firefox to save the user name and password for me I still have to click OK or login to start the process. I see nothing of the sort from 123rf. Bottom line is that I used to be able to check stats twice a day with no hassle. Now it's a pain in the butt. If there are nuisance site scrapers or bots or whatever they put the capcha there to guard against, can't they id the ip addresses they're coming from and block them or give them a capcha and leave those of us who aren't causing a problem alone?
6085
« on: October 09, 2011, 15:17 »
Firefox 7.0.1 Mac 10.6.8
I have to provide the capcha each time I create a tab and navigate to the site (I don't log out when I leave; I don't think closing the browser happens more than 3 or 4 times a week and I still get asked for the capcha)
6086
« on: October 08, 2011, 18:24 »
...No, of course we don't have any way of checking at the source - but then we have no way of truly checking downloads or payments anywhere as far as I know, we just trust that the agencies aren't outright scamming us!
I realize there is no absolute check. What I meant was that there were no download figures available directly from photos.com or TS versus at iStock. I've never seen them, but I haven't paid close attention to the PP as I've always opted out and thought I might have missed something. Sometimes discrepancies between two sources can be a helpful way to catch errors. I'm not assuming malfeasance here, just lots of semi-functional code and no one really checking the details carefully (because doing that's a cost and costs are what they're trying to minimize).
6087
« on: October 08, 2011, 15:46 »
As even previous PP holdouts (like me) will shortly be dragged kicking and screaming into it, this is going to become a big issue if accounting procedures are leaving out some downloads. I don't understand what I read in the above-linked thread, but it sounds as if IS is reporting a download but not reporting any payment for it. I assume we have no way of checking anything at the source - photos.com or TS. Do you have any way of reconciling the reported download numbers with the money received monthly - in other words are you certain that you haven't been paid for those downloads as opposed to they have a glitch in the display on the reporting page to us, but the money did get included in your total? If I could make forum posts, I'd add something to my old suggestion about detailed downloadable sales/refund data. If we can't get detailed reports we have no way to keep track of this stuff. And IS has demonstrated repeatedly that they can't get it right either.
6088
« on: October 08, 2011, 11:25 »
I like the tool, although I'd love to see some more refinements. They did a great job putting this together, and I do hope they'll keep improving it.
So if I create a set with images selected, it puts them in the set automatically. That's good, but Lightroom has a great feature with a checkbox for including the selected images - in case the selection and set have nothing to do with one another.
I'd love to have the catalog sortable by sales volume, $$, date so I can see if there's one star image or a bunch of good performers. You can click on the gallery stats and get a new window, but that's not sortable by earnings, only by downloads and date; it's also impossible to see most sets in their entirety in the gallery stats view as each entry takes up a ton of space. Nothing like as nice as the newer catalog set window.
I'd like to see icons in the corner (again like Lightroom) for images that are in a set and if you click & hold on that it tells you which set. You might not want to have an image in multiple sets and seeing that you'd already put the image somewhere would be helpful.
I guess the biggie is I'd like any image that is in a set to have a link on the page the customer sees to the rest of the set. It's not what the tool was designed for, but I think it'd work well to show buyers related images (without the stats obviously).
6089
« on: October 07, 2011, 17:35 »
So is 123rf going to fix this so we see the capcha only once per login? It is extremely annoying to see this every time (albeit only twice a day now as I can't stand more capchas).
6090
« on: October 07, 2011, 11:40 »
@fujiko - I sincerely hope you're joking.
iStock is still struggling to answer a simple buyer question about whether a clipping path is included with all file sizes or just medium or up (or just the largest size). It's more the fact that they can't answer the question about how their own site works that I find so pitiful.
iStock help forum has people commenting that the search index hasn't updated - earlier this week I had a sale on an image that was approved earlier in the day. If SS can do that, why does iStock routinely take 48 hours or more to update theirs?
If it weren't for Sean's greasemonkey scripts, the iStock my uploads page would be unusable in its latest form.
iStock's software department is a complete shambles, but in addition, they do things like work on a Feast site, and supposedly on supporting PNGs (today's contact sheet had a "we really are still working on this" update for all those who figures that PNGs have gone the way of logos). Heaven knows what will eventually happen to Logos, and although we're forced into the PP there's no sign of independent content actually go there (they said it'd take to the end of the year).
iStock used to lead the way with new features (some of them like the forumeter too awful to continue) but that was when someone who gave a toss about the future of the business was running it (as opposed to the current owners who only care about how much money they can draw from it this year and next).
6091
« on: October 07, 2011, 11:20 »
When I logged in this morning I was presented with a window asking if I wanted to take a survey when I left the site. I said yes, checked my overnight sales (that didn't take as long as it should have  , and closed the tab. The survey's first screen asked about content iStock had in 4 categories, asking me if it Definitely Offers, Doesn't Offer or Not sure. Music, Fonts, Photographs, Vector Illustrations. Second screen asked a buying question. I don't use content for my work and am just browsing, I use content for work and have never bought from iStock, I use content and have bought in the past. Third and final screen was for Comments - how could they better serve me. I said they could better serve me by recognizing the possibility of a contributor when putting surveys together  It'd be interesting to know what the other questions were for those who answered that they used or bought stock for work. The fact that there is a survey at all seems to suggest that either they've decided to become really customer focused all of a sudden (but problems in the help forum suggest that's not the case) or that they're trying to figure out why they're losing business. How many surveys will it take to convince them that the changes to the site in the last year have driven away buyers?
6092
« on: October 06, 2011, 18:21 »
You mean I would have to transfer all my pics to iStock but wait they pay only 8 cents from what I read a while ago on one post...
I have had 12 cent XS sales on iStock, but the OP's premise was that there were no extended licenses, on demand sales, XL sales or anything else, just a flat 20 cents a download. So while the 12 cents sales are wretched, the ELs and XXXL sales bring my RPD at iStock to around $2, not 20 cents (or 12 or 8 cents)
6093
« on: October 06, 2011, 12:47 »
They are all Getty properties and you can contribute via Getty Images or iStock. iStock's partner program takes you to Thinkstock (and photos.com). Getty Images (and indirectly, iStock's Vetta and Agency collections) get you to Jupiter Images and Punchstock.
6094
« on: October 06, 2011, 11:29 »
Can anyone fill me in on Photos.com? Is IS content going there also, or just TS?
Unless they change things, the existing PP goes to photos.com and TS. The collection is smaller and subs are cheaper at photos.com - why, I can't fathom. It's the best URL for photos and they put the lowest end of the low end there.
6095
« on: October 05, 2011, 20:38 »
Very sad news - as mentioned, not unexpected, but a big loss to anyone who's hooked on technology.
I used a Mac (the original) in 1984 when my company got one to review from Apple and the guy they gave it to wasn't all that into computers and let me take it home for a week if I promised to give him the update on what was good & bad.
I was hooked and not long after bought my own Mac - thinking of that system with the tiny screen and single floppy disk drive and no fan makes me chuckle, but even with its limits, what you could do was amazing.
I had a long chunk of time with PCs from 1990 to 2008 but since then have been back in the Mac universe. I really hope that we continue to see great and innovative products and design from the post-Jobs Apple
6096
« on: October 05, 2011, 15:39 »
So it's now been a week since JJRD made his cryptic announcment. Have I missed something - where is the follow up?
And not a word from Andrew since?
The longer the silence, the worse I assume the changes are...
6097
« on: October 05, 2011, 15:36 »
Im just curious for a discussion on what would you do IF....... all the microsites suddenly dropped there commissions to 20 cents per download Like it was when I joined in 2004. No EL's, No OD's and no subscriptions,No referrals just 20 cents per download payment.
Would you stay? would you give up? I know we would Pull our hair out but..Bottom line what would you do. Im asking this because i'm fairly confident that whoever left would be replaced in 2/3 weeks willing to accept this and in a short time [A few months] fill the shoes of those that left with some degree of quality and Quantity. Tell me what you think. Or do you think that what you do is that good and can never be duplicated. Tough question, Just curious.
I'd pull my port, not because I'm so wonderful but because I can afford to deny the greedy a33holes who'd make money off me the opportunity to do so. Let them go recruit and train some new sucker - that will cost the agencies time and money. If I get to what I consider a no-win situation (for me the contributor) I'll make it as miserable and expensive for the agencies as I possibly can. I'd still be selling via the collective site (WarmPicture) unless Dan gets eaten by a zombie and wants to suddenly pay 20 cents per
6098
« on: October 05, 2011, 13:53 »
Me three. I was assuming that I'd get a similar confirmation e-mail, but so far, just the "Thank you for contacting Veer..." from early Monday morning.
6099
« on: October 04, 2011, 09:36 »
Ah, ok, well ... a couple minutes of searching will bring up things like photaki and the israeli micro and yay, etc.
Anyways, yes, the whole punishment program is confusing.
This is hilarious, watching sjlocke calling out Fotolia, while submitting to IStockphoto - talk about pot calling kettle black...LOL.
Sean's point is either a fair call or not. Whether or not iStock are are steaming pile of whatever doesn't alter what Fotolia's doing in any way. If you think his point in flawed, point out how. I haven't yet seen anything logically consistent in Fotolia's various explanations for its recent policy on changing prices and/or commissions for independents. I think Sean's just pointing out one or two of the many gaping holes in their purported explanations. Regular readers here already have got the message that you're not a member of the sjlocke fan club.
6100
« on: October 04, 2011, 00:02 »
I hope everyone +1ed and hearted Aaron's post 
No, I just opted back in  I am very happy that they decided to make changes, but I'm still pretty taken aback that they thought the original scheme was OK. Whatever internal compass they're using needs some serious recalibration - I would prefer it if we didn't have to have this cycle of horrible proposal-contributor outrage-improved proposal again. So no hearts or +1s from me.
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