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Messages - chris___
1
« on: March 21, 2024, 04:01 »
Yeah, the bar has been there for a couple of days. I think it's visible for everyone regardless of whether you updated your information or not.
There's nothing you can do except the steps mentioned above. There's definitely no way (and no need) to create some kind of account on Trolley to receive payments. I have been payed through Trolley since December, so everything seems to work.
2
« on: March 21, 2024, 01:19 »
This was right at the beginning of their e-mail: "To meet these requirements, you will need to complete the following actions, otherwise we may withhold payments: - You are required to re-register your payout methods - You are required to submit tax forms applicable to you" I think that's all that has to be done. Complete the tax form and select a payment method ( https://www.canva.com/settings/payments/details). It's pretty clear. Maybe they should just not have used the word "register". Did all that, and payments have been processed by Trolley for months now ...
3
« on: March 20, 2024, 01:08 »
I am sure their wording was just a bit inaccurate. You don't actually have to register with Trolley to receive payments. It was just about selecting one of the supported payout methods.
4
« on: December 18, 2023, 22:48 »
I received the payment via PayPal about an hour ago. I'll keep away from the bank transfer option until I know for sure it's working.
5
« on: December 15, 2023, 16:56 »
Anyone else has problems with their payment since Canva changed from Hyperwallet to Trolley?
I used to get my money via bank transfer, no problems at all. I just got a mail from Canva that my latest payment failed and I should update my bank information. Problem: The old bank information is correct, so I have nothing to change it to.
Same here ... Hope they will fix this soon.
6
« on: November 30, 2023, 00:19 »
They just added a banner to the payments page:
"Creators are required to re-register their payout method.
Please note that the functionality to register with Trolley will be available on your creator account from November 30, 2023."
Maybe they shouldn't have sent the email before they got that ready ...
7
« on: October 19, 2023, 09:49 »
I just had four vector files rejected as AI generated content. They were rather simple continuous line drawings, and I submitted lots of them over the last months or even years and never had a problem. While the files were created with the latest Illustrator 28, non of its AI features were used, and SS accepted comparable files made with the same Illustrator version before. I'm a bit baffled. Did anyone else experience something similar yet?
8
« on: September 11, 2023, 23:44 »
So for me August looks even worse than July initially did ...
9
« on: August 13, 2023, 00:26 »
Same here. 40% down compared to previous months.
10
« on: June 13, 2023, 02:33 »
I can't remember how long the review process took last year, but the payment came in on the last day of June. I would guess new files will be selected before the old ones drop out of the free collection after 12 months.
11
« on: March 11, 2023, 12:18 »
For February my "applies" are up 24% and "exports" are up 18%. We shall see if that translates to any increase in earnings when they report that later this month.
At least in my case it did not. The three bigger spikes are in February. Applied +51 and exports +17 when compared to the previous month. In January I made $ 874 and in February $ 887. So that's almost the same despite the increase in applies and exports.
For now the dashboard seems pretty useless when it comes to predicting income.
May I ask where to view this statistic? I can only find earnings for royalties and individual sales, but nothing that gives me an indication as to how many times an images has been applied or exported.
Go to https://www.canva.com/creators/element and click on dashboard.
12
« on: March 11, 2023, 06:35 »
For February my "applies" are up 24% and "exports" are up 18%. We shall see if that translates to any increase in earnings when they report that later this month.
At least in my case it did not. The three bigger spikes are in February. Applied +51 and exports +17 when compared to the previous month. In January I made $ 874 and in February $ 887. So that's almost the same despite the increase in applies and exports. For now the dashboard seems pretty useless when it comes to predicting income.
13
« on: September 13, 2022, 02:56 »
Looks ok now. A bit lower than in July, but within the usual range.
14
« on: September 13, 2022, 02:17 »
There must be some kind of problem. I am usually at about 1k, for August it says $ 2.28 in subscription earnings. I guess we'll see a correction soon.
15
« on: September 13, 2022, 02:13 »
Don't want to make a new thread just because of this: Anyone else can already see their August earnings on Canva? Because mine say I've earned $0.03 (plus the individual sales I could see before) in August and there is absolutely no way this can be correct. 
Yep, there must be some kind of problem. My subscription earnings for August are $ 2,28. I'm usually at about 1k for quite some time now.
17
« on: June 07, 2022, 13:57 »
Submitting a property release for the illustration usually works. No further proof needed.
18
« on: March 14, 2021, 04:51 »
Did you have a look at StockAgent NX yet? I've been using that one for some years now. Subscription costs are a bit more than a Euro a month, probably about the same in Dollars.
Whenever there are changes on the agency side the developer updates the app usually within a few days.
19
« on: March 12, 2021, 11:43 »
Same here. Working again.
20
« on: March 11, 2021, 03:35 »
Yeah, I do now have a quite large number of sales all showing up simultaneously. Guess those are the ones that actually happened during the last few days.
FTP still not working, at least not for me. I hope they'll fix that, too. Don't want to complain too much though. My income with them quadrupled since this time last year, which I cannot say about any other agency.
21
« on: March 10, 2021, 11:39 »
Same here.
And there's something else: I just noticed I didn't have any direct (non subscription) sales since Sunday. Normally I get at least a couple each day. Three days in a row seems a bit odd.
22
« on: March 07, 2021, 13:22 »
Which probably nobody did. You can create that exact image with a lot of different tools within a minute. So why would anyone steal and recolor it?
Have you ever checked the IDs of the images you think are copies of yours? Chances are good that quite a few of them have been uploaded before you even created your fractal, so you may have reported accounts of people that did nothing wrong ...
Btw I'm not sure those fractals have a lot of sale potential. They are just too easy to create.
23
« on: February 10, 2021, 13:43 »
Getting paid in a currency that volatile would only make sense if you don't need the money you earn in the near future and in addition to that expect that the bitcoin rate will only go up?! Let's say I earn the equivalent of a thousand dollars in bitcoin this month and by the time I withdraw it to pay my monthly bills the rate has dropped 30% ... Why should anyone want that? If there's money left by the end of the month that can easily be invested in stocks or crypto currencies of my choice.
In addition to that agencies would have to adjust how much get per download literally every minute since they probably wouldn't want to pay you more in bitcoin than they do now in Dollars or Euros.
24
« on: August 21, 2020, 01:56 »
The problem with negative unpaid earnings seems to be solved. They adjusted the amount of subscription earnings of previous months so the total meets the actual payout amount (doubled March earnings). The negative aspect of that is that we're not able to see what we actually earned through subscription sales anymore. Guess October earnings will be a bit of a surprise then ...
Btw I wish I could see what pictures have actually been sold. I still have a couple or non-subscribtion sales every day, but using that as a basis to project what was downloaded by people using the subscription model wouldn't be more than a wild guess.
25
« on: August 21, 2020, 01:12 »
My July stats are available again after they had disappeared for two days. No changes have been made as far as I can tell.
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