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Author Topic: Account suspended cous some $%# stolen my photo. Scary but true.  (Read 16098 times)

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« on: December 13, 2016, 15:36 »
+3


k_t_g

  • Always ready for you!
« Reply #1 on: December 13, 2016, 17:03 »
+3
So terrible. I hope this all get cleared up pronto.

Noedelhap

  • www.colincramm.com

« Reply #2 on: December 13, 2016, 17:29 »
+10
I assume you have contacted them immediately with proof you made the photos? It's weird that the concept 'innocent until proven guilty' doesn't exist at SS, but if you're the rightful owner, they should reinstate your account ASAP.

« Reply #3 on: December 13, 2016, 17:31 »
+1
I see under each image a link to the DMCA copyright complain form, that clearly shows that they are expecting some work to be stolen. Did you file a complain with them?

I see it's uploaded by a Chinese user (zcool.com.cn), can't even understand the page just when translated.
What a mess. Hope you can clear your name soon.
« Last Edit: December 13, 2016, 17:38 by Dodie »

BD

« Reply #4 on: December 13, 2016, 18:05 »
0
It also says on their license information: "All of the resources are uploaded by users and public sources on the internet. Please check licence information on each resource you download."

License is misspelled. Very professional.

I hope it gets sorted out for you.

Edit: It looks like it is associated with this site (based on the website design and misspelling "licence information" on the bottom of the site: http://buysellgraphic.com/

On that site they are selling graphics. It looks like all you have to do to sell on that site is connect to Facebook...

« Last Edit: December 13, 2016, 18:26 by BD »

ShadySue

  • There is a crack in everything
« Reply #5 on: December 13, 2016, 19:09 »
0
POI: Licence is the noun, license is the verb. So 'licence information" is correct.

Sorry for being OT.
Back to the important issue of this thread. Hope the OP gets it resolved soon.

BD

« Reply #6 on: December 13, 2016, 19:32 »
+4
POI: Licence is the noun, license is the verb. So 'licence information" is correct.

Sorry for being OT.
Back to the important issue of this thread. Hope the OP gets it resolved soon.

Not in the US. I did not know it was different in the UK though. Thank you for clarifying.

Also if you click on "licence information" on the bottom the page of the original site posted it takes you to a page labeled "license information." They misspelled it. There are multiple grammar mistakes. It is as though the sites were thrown together or possibly made by someone who did not speak English and didn't bother to have this checked. It only helps the poster. If the site wasn't checking their grammar, how likely were they to check who owns the copyright of the uploaded images?
« Last Edit: December 13, 2016, 19:43 by BD »

« Reply #7 on: December 13, 2016, 23:28 »
+1
This is very sad, though I still can see your portfolio online.
Did you further contacted shutterstock regarding it? or just let it go.

« Reply #8 on: December 14, 2016, 03:45 »
+5
I did write to theme. But problem is thet every day without sales for me is a lot of money. And i don't have any idea how long it'll take to get my photos back.
Another problem is thet anyone can put mine or yours photo on any wabsite and say that it is his/her photo. And then ss will automaticly disable your account.
I can understand with vectors (it can be similar), but if you have photo with all model release and they block your account becous some suspicious site where they found it - something is not ok here.

« Reply #9 on: December 14, 2016, 03:58 »
+1
They should get you back on line soon as long as you have the model release etc.

Someone must have sent them a fake DMCA claiming it is their photo. They wouldn't take you down because of a photo being on  all-free-download as that is a well known site full of stolen content.

« Reply #10 on: December 14, 2016, 04:16 »
0
Unfortunetly that is the reason.
This is what they send me:
"Shutterstock has discovered that you are submitting images (56525047) to which you do not appear to own the copyright (http://all-free-download.com/free-photos/download/business-people-highdefinition-picture-hd-pictures_168044.html)."

« Reply #11 on: December 14, 2016, 04:26 »
+2
Unfortunetly that is the reason.
This is what they send me:
"Shutterstock has discovered that you are submitting images (56525047) to which you do not appear to own the copyright (http://all-free-download.com/free-photos/download/business-people-highdefinition-picture-hd-pictures_168044.html)."

That's nuts, are you sure it's genuinely from shutterstock? Can you log into your account? It's really weird that they would send you that link, even the wording seems odd to me.

« Reply #12 on: December 14, 2016, 04:33 »
+3
As it's a composite image you should be easily able to prove it's yours by providing the full res versions of each image. Especially if some of them aren't online individually. I hope they get you back online right away!

« Reply #13 on: December 14, 2016, 07:28 »
+1
As it's a composite image you should be easily able to prove it's yours by providing the full res versions of each image. Especially if some of them aren't online individually. I hope they get you back online right away!

yes - and providing out takes from the shots that haven't been uploaded

« Reply #14 on: December 14, 2016, 07:33 »
+1
I think someone hacked you. Is your port still online?

« Reply #15 on: December 14, 2016, 07:42 »
0
As it's a composite image you should be easily able to prove it's yours by providing the full res versions of each image. Especially if some of them aren't online individually. I hope they get you back online right away!

yes - and providing out takes from the shots that haven't been uploaded
He's also got other shots of the same models and props in his portfolio. As long as he can account for every person in the composite in these ways plus release he should be back up and running no problem. Just sucks that he's lost all that income in the meantime.

« Reply #16 on: December 14, 2016, 07:59 »
0
unbelievable



« Reply #17 on: December 14, 2016, 08:13 »
0
-

« Reply #18 on: December 14, 2016, 08:15 »
0
I still can see your portfolio here: https://www.shutterstock.com/g/Valentyn+Volkov

Maybe your account is hacked or its a mischief of anyone. Its really hard to say shutterstock suspending the account just with that reason. All-free-download or any other free / gfx website is pure stolen content market, even I see mine as well as many popular contributor images being ripped off, such a shame to such website.

Send all the proofs to SS and I believe they will surely consider it. Shutterstock never takes any action unless someone is complaining about it.

« Reply #19 on: December 14, 2016, 08:21 »
0
this him, not who you linked to I think

https://www.shutterstock.com/g/Piotr+Marcinski

ETA, I see the mistake, OP was just linking to other people who have also had stolen work given away on the third party site. His portfolio is the one here. I think it could have been reinstated as I was having trouble accessing earlier and now it is back. If so congrats to the OP
« Last Edit: December 14, 2016, 08:25 by Justanotherphotographer »

« Reply #20 on: December 14, 2016, 09:02 »
0
this him, not who you linked to I think

https://www.shutterstock.com/g/Piotr+Marcinski

ETA, I see the mistake, OP was just linking to other people who have also had stolen work given away on the third party site. His portfolio is the one here. I think it could have been reinstated as I was having trouble accessing earlier and now it is back. If so congrats to the OP

Images are visible but say they 'no longer exist' when you click on them. I hope this gets satisfactorily resolved promptly, as it's rotten to be in this position if you are actually innocent of the accusation, and the loss of income is potentially significant.

It's understandable that Shutterstock have to act decisively if there is a possibility that content is stolen, but I wish they would make it a little easier to be able to quickly and efficiently communicate and resolve such matters.

« Reply #21 on: December 14, 2016, 09:25 »
0
this him, not who you linked to I think

https://www.shutterstock.com/g/Piotr+Marcinski

ETA, I see the mistake, OP was just linking to other people who have also had stolen work given away on the third party site. His portfolio is the one here. I think it could have been reinstated as I was having trouble accessing earlier and now it is back. If so congrats to the OP

Images are visible but say they 'no longer exist' when you click on them. I hope this gets satisfactorily resolved promptly, as it's rotten to be in this position if you are actually innocent of the accusation, and the loss of income is potentially significant.

It's understandable that Shutterstock have to act decisively if there is a possibility that content is stolen, but I wish they would make it a little easier to be able to quickly and efficiently communicate and resolve such matters.

I'm https://www.shutterstock.com/g/Piotr+Marcinski
I'm not able to login to my acount (even to forum). This photo was conected to other photos of same models (same model releases), but no one checked this. They just send me email that they are suspending my acount.
I send them email, but i didn't get any answer yet.

« Reply #22 on: December 14, 2016, 09:36 »
0
You have 100K+ files at SS?


Sent from my iPhone using Tapatalk

Giveme5

« Reply #23 on: December 14, 2016, 09:50 »
0
You have 100K+ files at SS?


Sent from my iPhone using Tapatalk

no wonder they were upset at being closed down! Roughing losing from $600 to $1,000 a day (business day)!

« Reply #24 on: December 14, 2016, 10:21 »
+18
On top of all the other outrageous aspects to this (the big one being that someone with a huge and longstanding Shutterstock portfolio has their account suspended without SS even bothering to ask for more information from the supposed copyright violator) the site is littered with affiliate links and SS advertising - images on search results with a blue box saying "Advertising" on the top right.

I'd like to see SS clamp down on the affiliates like all-free-download who earn money with stolen images as the bait. Or the gigs on Fiverr offering a pile of SS photos for $5 (they're still there).

On all-free-download I got a popup window with a shutterstock thumbnail in it. Clicking you go to SS with a search, and looking at the URL it says the source is:

&utm_medium=Affiliate&utm_campaign=Nguyen%20Duy%20Phi&utm_source=38874

Does that mean that Nguyen Duy Phi is the person behind this portfolio on all-free-download?


 

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