After returning from paying on Paypal the url ends with &item_number=
Does this means it never got the item number from Paypal?

What SY theme version are you on? I had this same issue yesterday after upgrading to 2.6.1. If you are on the latest version, maybe its a bug and not anything you are doing wrong?


Also, it would be helpful if you add your site url to your profile sig here. That way, we dont have to keep scouting to look at your site. 

Go thru the RESOLVED Problems with 2.6.4 thread.


I had a personl paypal acct. i was told to remove all ipn info from paypal and i did. But i suspect that created problems with paypal. I opened a brand new paypal business account (its free to open, but i think they will take a small percentage of your sales). I DID NOT touch the ipn area or change anything else on paypal. I only filled in the info necessary to open the account. Once i had the account open, i made a test purchase and it worked.


You are allowed to have one personal and one business account with paypal. Maybe you are having the same issue?


If you open a new account, be certain to change your email address in the symbiostock settings area.

Just opened a new business account. Same problem.
 

So sorry. I thought you might have had the issue as i.     Try PMing Leo and maybe he can help get it sorted.

Also I have never received any download notification emails from SY so it seems it's not registering at all the purchase although it is charging the customer