There are limitations with account types and it is possible you have reached some limits..

I will try one more thing and open a paypal business account...

What type of PayPal account did you have?

Quote from: cathyslife stockphotos.com on September 01, 2013, 07:27

I will try one more thing and open a paypal business account...

What type of PayPal account did you have?

I had a personal account. Others do too. It worked fine for months. Maybe the small test transactions tipped them off.

You are being notified of any limitations, if their is no warning on your PayPal account, you are not limited. It could well be by opening a new PP account, you have a different configuration that works. How you do you know you didnt tick a box on your old PayPal account you overlooked. Good to know it is resolved. And yes, if you take business payments, you need a business account. You are not supposed to take business payments on a personal account.

The last thing I did on my personal paypal account is remove the IPN info when Leo told me to. An address was in there from the very beginning of SY but because of changes along the way, that changed. I only knew that was a problem when I got an email from Paypal saying IPNs were not going through. I don't remember the date I did that, but I will go check the thread. I know I made a successful test purchase on 8-10-13, so I will see if those dates coincide.

I saw no need to open a new account when I have only made (technically) one sale in 4 months. When sales picked up, I was going to do that. You are right, creating the new account must have changed something. And really, all I did was do their initial signup. Didnt have to go to Profile > IPN notifications, because that's the step that's no longer needed by SY. Leo asked me about that yesterday and I double checked...it is not on with my personal account, but maybe turning it on and off jacked something up.

Best that I have the account set up now. No harm...if sales pick up, that will be a good thing. If they don't, I don't get charged anything, so really no loss.

No need for 2 accounts really.. I had just upgraded my personal account..

so now, it�s like 1 account for all purposes..

I could have done that too but I'm ok with keeping them separate...I have a separate email address for each, and I never liked that the return link from paypal for SY had my personal email account...and if I change it for my SY site, then it doesnt make sense for the other things I do.

You can add email addresses to PayPAl and make them the default email.

Yep. But didnt want cathyslifestockphotos.com showing on other things I do.

No need for 2 accounts really.. I had just upgraded my personal account..

so now, it�s like 1 account for all purposes..

I have 2 accounts, personal and business. I tried to receive payments from stocks to business account, but Paypal charged some % from every payment. Now all payments from agencies go to personal account, and business account  is only for my Symbiostock site.

You are not being charged because the agencies use Mass payments, and then they have to pay the fee.

Do you think agencies using mass payment is news to me?

If you read the post above mine ajt said he was being charged because he was using a business account.. did agencies exclude him of mass payment obviously not..

I dont know what is news to you. It wasnt clear from both comments what is or isnt news to you.

I am not looking for an argument. I just wanted to help. It wasnt clear to me that you didnt know about mass payments, how am I supposed to know what you know? So you asked me if I thought that was news to you. And I answered your question, I dont know what you know. From the conversation I read I figured it was about payments from the agencies. Anyhoo, I'll leave you two discuss it, and be on my way. Cheers.


Vote down, really? Come on.

Hi all ;

In such busy schedule, manage to setup my SS site ( www.ephotobuy.com ) , as of now uploaded some test images , wanted to make sure payment and other options are working fine , i created premier paypal account ,  i cant not create business account  as it require details like registration of business name , business date , register PAN card with business details , so i preferred premier account ,  and after 20 days of verification due to strict rule formed by Indian regulatory , i got verified premier paypal account , once everything was setup i did test purchase from another Indian paypal account , and paypal had thrown long error message , in short " Indian Buyer can not send/receive/purchase from indian seller" :-( , means direct download will not work for indian buyer :-( , felt so frustrated  , then i asked friend of mine who is in UK if he can does test purchase , he did test purchase after test purchase image is not moved to download area it is still in CART area and he didn't receive payment mail as well from ephotobuy containing download link ,  after going through various thread in microstock group i landed here , and it looks like cathy was facing same issue because she was not having paypal business account , is it like this ? Paypal Premier account wont work , i though payment operation will not work with personal account and it will work with premier account ? shall i have to upgrade my paypal account to business account :-( ?

Hi all ;

In such busy schedule, manage to setup my SS site ( www.ephotobuy.com ) , as of now uploaded some test images , wanted to make sure payment and other options are working fine , i created premier paypal account ,  i cant not create business account  as it require details like registration of business name , business date , register PAN card with business details , so i preferred premier account ,  and after 20 days of verification due to strict rule formed by Indian regulatory , i got verified premier paypal account , once everything was setup i did test purchase from another Indian paypal account , and paypal had thrown long error message , in short " Indian Buyer can not send/receive/purchase from indian seller" :-( , means direct download will not work for indian buyer :-( , felt so frustrated  , then i asked friend of mine who is in UK if he can does test purchase , he did test purchase after test purchase image is not moved to download area it is still in CART area and he didn't receive payment mail as well from ephotobuy containing download link ,  after going through various thread in microstock group i landed here , and it looks like cathy was facing same issue because she was not having paypal business account , is it like this ? Paypal Premier account wont work , i though payment operation will not work with personal account and it will work with premier account ? shall i have to upgrade my paypal account to business account :-( ?

When I had the problem with that, I was using a personal paypal account. I opened a premier account and then all worked OK. I'm not sure if paypal detected all the test purchases i was making and decided I needed a premier account, or exactly what the problem was. Havent had any issues since.

A premier account should work just fine. It looks like you might be on the same version of SY theme as I am...2.6.5? Using Clean Theme child theme?

Here are some threads you might check:

http://www.microstockgroup.com/symbiostock-technical-support/payment-running-through-fine-but-no-image-is-devilered/

http://www.microstockgroup.com/symbiostock-technical-support/paypal-charged-image-not-delivered/

And this person had issues with some plugins blocking paypal, so check that out too

http://stock.imagerion.com/symbiostock-paypal-issues/

You could also post your problem at the SY forum at symbiostock.org but most everyone posting there now is using a much later version, but hopefully someone might be able to help.