Author Topic: Adobe Creative Cloud bonus codes are now live in the Contributor Portal (Read 31468 times)

oscarcwilliams · « **Reply #50 on:** March 05, 2021, 04:33 »

Matt (Hi Oscar Williams here) Can you repost the link you and wife went on vacation and you took some amazing stock photos? Thanks, Oscar Williams

Quasarphoto · « **Reply #51 on:** June 17, 2021, 15:07 »

Seems like mine got lost somehow, still waiting for it in June 2021.

Ukko · « **Reply #52 on:** June 17, 2021, 16:10 »

I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

Quasarphoto · « **Reply #53 on:** June 17, 2021, 16:59 »

Quote from: Ukko on June 17, 2021, 16:10

I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

Well at least you got your code, no banner, no code, no clear CSR answer, just tossing me around. But I had that before with Adobe, it took over a year and several CSR's until I managed to recover my serial number for photoshop due to a blue screen death and email address change.

MatHayward · « **Reply #54 on:** June 17, 2021, 18:49 »

Quote from: Quasarphoto on June 17, 2021, 15:07

Seems like mine got lost somehow, still waiting for it in June 2021.

Are you certain you qualified? The banners went live for everyone at the same time and as illustrated in the post above, the banner remains even if you redeemed the code. Have your written to support about this after confirming your qualification status?

-Mat

MatHayward · « **Reply #55 on:** June 17, 2021, 18:51 »

Quote from: Ukko on June 17, 2021, 16:10

I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!

-Mat

Quasarphoto · « **Reply #56 on:** June 18, 2021, 09:43 »

Quote from: MatHayward on June 17, 2021, 18:51

Quote from: Ukko on June 17, 2021, 16:10
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!

-Mat

Mat, based on the qualifying requirements, seems like I did. I have contacted both Creative Cloud and contributor support, as they were sending me between themselves for answers. Nobody took the energy to look into this, although I sent both my contibutor number. It would have been helpful that somebody looks into it and say yay or nay. Maybe after all I didn't, who knows, but the threshold seems to be met.

Quasarphoto · « **Reply #57 on:** June 18, 2021, 09:50 »

Quote from: MatHayward on June 17, 2021, 18:51

Quote from: Ukko on June 17, 2021, 16:10
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!

-Mat

But, doesn't matter...I give up

Ukko · « **Reply #58 on:** June 18, 2021, 10:56 »

Quote from: Quasarphoto on June 18, 2021, 09:50

Quote from: MatHayward on June 17, 2021, 18:51
Quote from: Ukko on June 17, 2021, 16:10
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!

-Mat
But, doesn't matter...I give up

No, no, no... You don't give up now. You'll contact Adobe's contributor support again as many times as it takes to sort it out.

MatHayward · « **Reply #59 on:** June 19, 2021, 15:24 »

Quote from: Quasarphoto on June 18, 2021, 09:43

Quote from: MatHayward on June 17, 2021, 18:51
Quote from: Ukko on June 17, 2021, 16:10
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!

-Mat
Mat, based on the qualifying requirements, seems like I did. I have contacted both Creative Cloud and contributor support, as they were sending me between themselves for answers. Nobody took the energy to look into this, although I sent both my contibutor number. It would have been helpful that somebody looks into it and say yay or nay. Maybe after all I didn't, who knows, but the threshold seems to be met.

You can check this to confirm yourself in the contributor portal. Go to the insights tab, click "my statistics" and select "downloads" from the dropdown menu. Set the date range Jan 1, 2020 to December 31, 2020. How many total downloads did you have in 2020?

-Mat

Quasarphoto · « **Reply #60 on:** June 20, 2021, 20:30 »

Quote from: MatHayward on June 19, 2021, 15:24

Quote from: Quasarphoto on June 18, 2021, 09:43
Quote from: MatHayward on June 17, 2021, 18:51
Quote from: Ukko on June 17, 2021, 16:10
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!

-Mat
Mat, based on the qualifying requirements, seems like I did. I have contacted both Creative Cloud and contributor support, as they were sending me between themselves for answers. Nobody took the energy to look into this, although I sent both my contibutor number. It would have been helpful that somebody looks into it and say yay or nay. Maybe after all I didn't, who knows, but the threshold seems to be met.

You can check this to confirm yourself in the contributor portal. Go to the insights tab, click "my statistics" and select "downloads" from the dropdown menu. Set the date range Jan 1, 2020 to December 31, 2020. How many total downloads did you have in 2020?

-Mat

560

MatHayward · « **Reply #61 on:** June 21, 2021, 09:24 »

Quote from: Quasarphoto on June 20, 2021, 20:30

Quote from: MatHayward on June 19, 2021, 15:24
Quote from: Quasarphoto on June 18, 2021, 09:43
Quote from: MatHayward on June 17, 2021, 18:51
Quote from: Ukko on June 17, 2021, 16:10
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!

-Mat
Mat, based on the qualifying requirements, seems like I did. I have contacted both Creative Cloud and contributor support, as they were sending me between themselves for answers. Nobody took the energy to look into this, although I sent both my contibutor number. It would have been helpful that somebody looks into it and say yay or nay. Maybe after all I didn't, who knows, but the threshold seems to be met.

You can check this to confirm yourself in the contributor portal. Go to the insights tab, click "my statistics" and select "downloads" from the dropdown menu. Set the date range Jan 1, 2020 to December 31, 2020. How many total downloads did you have in 2020?

-Mat

560

You should have qualified for the single app or Creative Cloud Photography plan if you had 560 sales in 2020. Please reply to the email chain that you referenced with Adobe Stock contributor support and ask whomever is helping you to bring the case to my attention. I'll take a look and see what's going on.

-Mat

DrC · « **Reply #62 on:** June 28, 2021, 19:55 »

Mat Hayward,
Back in 2018 I have received a code for a 12 month free use of Adobe® Creative Cloud™ Photography™ plan. The mail said I could redeem it until July 2021.
Because I didn't really need a recent Photoshop version, I kept the mail and stuck with an older version, stretching its use to the limit.
Today, because it's not July 2021 yet, I decided to finally redeem the code. I clicked the link in the email, and in the proper webpage I pasted the code, only to receive the information that it was expired!
Is there any way I can get a new code?!

MatHayward · « **Reply #63 on:** June 29, 2021, 08:47 »

Quote from: DrC on June 28, 2021, 19:55

Mat Hayward,
Back in 2018 I have received a code for a 12 month free use of Adobe® Creative Cloud™ Photography™ plan. The mail said I could redeem it until July 2021.
Because I didn't really need a recent Photoshop version, I kept the mail and stuck with an older version, stretching its use to the limit.
Today, because it's not July 2021 yet, I decided to finally redeem the code. I clicked the link in the email, and in the proper webpage I pasted the code, only to receive the information that it was expired!
Is there any way I can get a new code?!

Open a ticket using the Contact Us link found in the Adobe Stock contributor portal.

Kind regards,

Mat Hayward

DrC · « **Reply #64 on:** June 29, 2021, 11:15 »

Quote from: MatHayward on June 29, 2021, 08:47

...

Open a ticket using the Contact Us link found in the Adobe Stock contributor portal.

Kind regards,

Mat Hayward

Thank you.
Just did that.

MicrostockGroup Sponsors

Author Topic: Adobe Creative Cloud bonus codes are now live in the Contributor Portal (Read 31468 times)

oscarcwilliams

Quasarphoto

Ukko

Quasarphoto

MatHayward

MatHayward

Quasarphoto

Quasarphoto

Ukko

MatHayward

Quasarphoto

MatHayward

DrC

MatHayward

DrC

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