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Author Topic: PNG files on Adobestock - Some Questions  (Read 6852 times)

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wds

« on: August 07, 2022, 08:13 »
0
I just noticed that Adobe is offering "png" files.
A few questions:

 - Is their offering png files something new or something that's been there previously?

 - Is there a way to specifically search for png files?

 - Do png files display on the site in such a way that it is obvious where the "transparency" is?


« Reply #1 on: August 07, 2022, 13:39 »
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Where did you see that? All I can find is this page: https://helpx.adobe.com/stock/kb/adobe-stock-known-issues.html saying they don't offer PNG files. They don't appear as an option when I search.

« Reply #2 on: August 07, 2022, 13:39 »
0
https://helpx.adobe.com/stock/kb/adobe-stock-known-issues.html

This is pretty recent and says they don't have PNG files - why did you think they did?

wds

« Reply #3 on: August 07, 2022, 17:15 »
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When I go to the upload page I see the attached image on the upload page. (this is of course just part of the upload page).
« Last Edit: August 07, 2022, 17:26 by wds »

« Reply #4 on: August 07, 2022, 17:28 »
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That's funny - I had uploaded something earlier and never even noticed that :)

I have some PNGs that I had done for other sites, so I just uploaded one as a test to see how it goes.

wds

« Reply #5 on: August 07, 2022, 17:37 »
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Yes I uploaded a png as well to "try it out". But I am curious about the questions I asked....although it sounds like the question about whether this is new has been answered.

« Reply #6 on: August 07, 2022, 22:18 »
+1
As the person who posts a lot about stock industry and company news, it must be new if Jo Ann didnt know about it!

Chinni

« Reply #7 on: August 08, 2022, 00:46 »
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Is it comes under Photos or Illustrations?


wds

« Reply #9 on: August 08, 2022, 13:55 »
+1
Mat, should we attach any special keywords to png files we upload (e.g. "png")?

Will buyers be able to explicitly search for png files?
« Last Edit: August 08, 2022, 14:12 by wds »

« Reply #10 on: August 08, 2022, 14:07 »
+3
Matt, should we attach any special keywords to png files we upload (e.g. "png")?

Will buyers be able to explicitly search for png files?

I would add "transparent" as a keyword. No need to add the file type. This will be in a filter customers can use.

Thanks for the question,

Mat

« Reply #11 on: August 08, 2022, 15:04 »
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Hello Mat, question, if I already have an approved photo in my portfolio that is jpg, can I upload the same photo in a png version with a transparent background?

« Reply #12 on: August 08, 2022, 18:03 »
+2
Hello Mat, question, if I already have an approved photo in my portfolio that is jpg, can I upload the same photo in a png version with a transparent background?

Yes, as long as you have isolated the object in the image and added transparency to the PNG. Do not simply convert a jpg to png and upload a duplicate file in an alternate format.

Thanks for the question,

Mat Hayward
« Last Edit: August 08, 2022, 18:46 by MatHayward »

k_t_g

  • A little of this. A little of that.
« Reply #13 on: August 08, 2022, 23:45 »
+1
I know a lot of customers/clients have been asking for the feature for quite a while. So great its been finally offered. No doubt that other MS sites are going to try and add this feature. Not sure why they never thought of doing this before.

« Reply #14 on: August 09, 2022, 00:01 »
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I know a lot of customers/clients have been asking for the feature for quite a while. So great its been finally offered. No doubt that other MS sites are going to try and add this feature. Not sure why they never thought of doing this before.

I'm not sure what you mean. Offering PNGs to customers is not a new idea; Dreamstime has allowed them for years as one of the additional file formats that can be uploaded. Haven't other agencies as well?

« Reply #15 on: August 09, 2022, 10:40 »
+1
So the first of my PNG files was approved this morning, but it's puzzling that while it shows as PNG for the format when viewed from the contributor side of the site, when I do a keyword search on the buyer side, the file type shows as JPEG, so while it might get purchased anyway, the reason for uploading it (and arguably a large part of the value to a buyer) is invisible.

Is this just a temporary glitch?

If Mat wants to take a look, the file number is 521901724

Another rather odd anomaly. I had two PNG files approved this morning, both illustrations (I have uploaded some isolated photos too, but those are still in the queue), both of which appear on the buyer side as JPEGs.

If I turn on the "isolated" checkbox in a search, the umbrella image (521901724) shows in a search but the wildflowers in a vase (522096417) does not.

It's not keywords as the wildflowers in a vase has the isolated keyword and umbrellas does not (both have the transparent keyword). I can't see any obvious reason these two PNGs would behave differently in a search
« Last Edit: August 09, 2022, 10:55 by Jo Ann Snover »

« Reply #16 on: August 09, 2022, 14:49 »
+2
So the first of my PNG files was approved this morning, but it's puzzling that while it shows as PNG for the format when viewed from the contributor side of the site, when I do a keyword search on the buyer side, the file type shows as JPEG, so while it might get purchased anyway, the reason for uploading it (and arguably a large part of the value to a buyer) is invisible.

Is this just a temporary glitch?

If Mat wants to take a look, the file number is 521901724

Another rather odd anomaly. I had two PNG files approved this morning, both illustrations (I have uploaded some isolated photos too, but those are still in the queue), both of which appear on the buyer side as JPEGs.

If I turn on the "isolated" checkbox in a search, the umbrella image (521901724) shows in a search but the wildflowers in a vase (522096417) does not.

It's not keywords as the wildflowers in a vase has the isolated keyword and umbrellas does not (both have the transparent keyword). I can't see any obvious reason these two PNGs would behave differently in a search

Thanks for the report, Jo Ann,

This isn't a glitch per se, nor does it fall into the "it's not a bug, it's a feature" category. We are in an early phase to gather content before the product is made available to the public. Currently, as you noted, PNG uploads appear as JPG images in public facing search, and they are displayed as PNG files in the contributor portal.

Once this phase is complete, the switch will be flipped and the files uploaded now as PNG will be available as PNG downloads (and JPG downloads fyi) in the public facing site. I don't have an exact date for that but I expect it will be within the next couple of months.

As far as the search result variation, I'll need to look into that further.

Thanks again,

Mat Hayward

« Reply #17 on: August 10, 2022, 06:38 »
0
...This is early days for the CFC...
What is the CFC?

« Reply #18 on: August 10, 2022, 10:09 »
+2
...This is early days for the CFC...
What is the CFC?

CFC = Call For Content

In this case, the content we are calling for are PNG files with transparent backgrounds.

Thanks!

Mat

« Reply #19 on: August 10, 2022, 12:33 »
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So I did some cut outs (PNG) files for other sites, but for Adobe I put cut-out on white background (Adobe wasn't accepting PNG files at the time) and uploaded it as jpeg file.  If I understand correctly, it's OK for me to upload this same image now as PNG file (with transparent background) since now there will be two identical images, one as jpeg, and one as PNG (with transparent background)?

« Reply #20 on: August 10, 2022, 13:41 »
+1
So I did some cut outs (PNG) files for other sites, but for Adobe I put cut-out on white background (Adobe wasn't accepting PNG files at the time) and uploaded it as jpeg file.  If I understand correctly, it's OK for me to upload this same image now as PNG file (with transparent background) since now there will be two identical images, one as jpeg, and one as PNG (with transparent background)?

Yes, this is fine for isolated content that is already online in your portfolio. Do not continue to upload JPG and PNG submissions of the same images moving forward however. Stick to only the PNG as those will be available for JPG download to customers that prefer those.

Thanks,

Mat Hayward

« Reply #21 on: August 10, 2022, 20:16 »
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Hello. How will PNG files with white objects be displayed? For example snowflakes.

« Reply #22 on: August 11, 2022, 01:52 »
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From where in the adobe stock search can I filter just png content?

« Reply #23 on: August 11, 2022, 10:05 »
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From where in the adobe stock search can I filter just png content?

The feature is not availalble yet. We are building the collection right now so when the feature is released there will be a robust selection available.

-Mat Hayward

« Reply #24 on: August 11, 2022, 10:06 »
+1
Hello. How will PNG files with white objects be displayed? For example snowflakes.

Content will not be differentiated based on color. The background will be white.

Thanks,

Mat Hayward

wds

« Reply #25 on: August 11, 2022, 11:27 »
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Hello. How will PNG files with white objects be displayed? For example snowflakes.

Content will not be differentiated based on color. The background will be white.

Thanks,

Mat Hayward

Mat, a suggestion. It might be more useful or user friendly if the transparent background displayed as a grey checkerboard, similar to the way Photoshop would show "transparency".

« Reply #26 on: August 11, 2022, 11:55 »
+2
Hello. How will PNG files with white objects be displayed? For example snowflakes.

Content will not be differentiated based on color. The background will be white.

Thanks,

Mat Hayward

Mat, a suggestion. It might be more useful or user friendly if the transparent background displayed as a grey checkerboard, similar to the way Photoshop would show "transparency".

This is a great suggestio and I've just received confirmation that once PNG downloads are live in the customer facing site, the thumbnails will be displayed with checkered backgrounds for the exact reason you noted. This should be complete in plenty of time before snowflakes are trending in sales.

The white backgrounds you see now are in place to help ensure your uploads can be sold as JPG files until the PNG feature is launched.

Thanks for the feedback,

Mat Hayward

« Reply #27 on: August 11, 2022, 13:59 »
0
Hello. How will PNG files with white objects be displayed? For example snowflakes.

Content will not be differentiated based on color. The background will be white.

If you look at how Adobe Stock displays 3D content - with a gray background with a perspective grid to show the surface on which the object sits - that approach allows display of everything clearly, both the objects and the transparency. Couldn't something similar to that work for PNGs?

On the Mac, if you view (in the Finder) a PNG file, it has a nice semi-transparent gray background. In Photoshop, you see the checkerboard background to indicate transparency. There are probably other examples already out there.

Seems a shame to obliterate white transparent objects by putting everything in a PNG on a white background...

wds

« Reply #28 on: August 11, 2022, 14:02 »
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Hello. How will PNG files with white objects be displayed? For example snowflakes.

Content will not be differentiated based on color. The background will be white.

If you look at how Adobe Stock displays 3D content - with a gray background with a perspective grid to show the surface on which the object sits - that approach allows display of everything clearly, both the objects and the transparency. Couldn't something similar to that work for PNGs?

On the Mac, if you view (in the Finder) a PNG file, it has a nice semi-transparent gray background. In Photoshop, you see the checkerboard background to indicate transparency. There are probably other examples already out there.

Seems a shame to obliterate white transparent objects by putting everything in a PNG on a white background...

Jo Ann, did you see Mat's response to my post just above yours? Apparently they will have a Photoshop style checkerboard for the transparent background.

« Reply #29 on: August 11, 2022, 16:28 »
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Jo Ann, did you see Mat's response to my post just above yours? Apparently they will have a Photoshop style checkerboard for the transparent background.

Oops - missed that. But it's great news it will show transparency

« Reply #30 on: August 11, 2022, 16:34 »
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Jo Ann, did you see Mat's response to my post just above yours? Apparently they will have a Photoshop style checkerboard for the transparent background.

Oops - missed that. But it's great news it will show transparency

Yes, it should work out well. I confirmed the decision to use white backgrounds on the JPG files now was intentional. Isolated objects on white backgrounds tend to sell better than they do on gray backgrounds.

Mat

« Reply #31 on: August 11, 2022, 21:39 »
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I haven't submitted there in a while, but when I used to submit PNGs with a transparent background to Canva they wanted a jpeg of the file with the metadata.  Not sure if they still do that.  Is there a way to include metadata with a PNG or will it need to be added manually?  If I understand this thread correctly, we can now go ahead and submit those PNGs to Adobe even if the jpeg was accepted long ago, but in the future should only submit the PNG and it will be converted to jpeg.  If that is the case then I have quite a few PNGs that could be submitted right away.  I got into Canva pretty early and am glad I did because I make more there than anywhere else.  I assume Adobe wants a piece of that action which will be a good move for them.

« Reply #32 on: August 11, 2022, 21:57 »
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If you save the PNG from Photoshop (and your metadata is entered there), it is preserved. You need to use the Save a Copy feature, not Export As (which only preserves some metadata when you tell it to include metadata).

« Reply #33 on: August 12, 2022, 09:18 »
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Thank you for your answers and suggestions.

« Reply #34 on: August 12, 2022, 12:21 »
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If you save the PNG from Photoshop (and your metadata is entered there), it is preserved. You need to use the Save a Copy feature, not Export As (which only preserves some metadata when you tell it to include metadata).

OK, thanks.  I thought I did it that way and it didn't work - will try uploading a few and will see what happens.

« Reply #35 on: August 12, 2022, 17:43 »
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Hi Matt, Im uploading PNGs through lightroom but they are showing up as jpegs on the contributor portal, should I not use the lightroom uploader for PNG files? Thanks

« Reply #36 on: August 13, 2022, 09:29 »
0
Jo Ann, did you see Mat's response to my post just above yours? Apparently they will have a Photoshop style checkerboard for the transparent background.

Oops - missed that. But it's great news it will show transparency

Yes, it should work out well. I confirmed the decision to use white backgrounds on the JPG files now was intentional. Isolated objects on white backgrounds tend to sell better than they do on gray backgrounds.

Mat

As the contributor, I am interested: will the price for PNG be higher than the price for JPG? Will we get more for PNG?


« Reply #37 on: August 13, 2022, 11:15 »
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Hi Matt, Im uploading PNGs through lightroom but they are showing up as jpegs on the contributor portal, should I not use the lightroom uploader for PNG files? Thanks

This is a good question. If you see JPEG under the recent upload in the dashboard section then no, should not use LRC to upload the PNG. I'm not 100% on this, but I have a strong suspicion this will be the case. Try uploading direct in the portal to see the difference in the dashboard. Thanks for this question. If I learn differently, I'll be sure to update here.

-Mat Hayward

« Reply #38 on: August 13, 2022, 11:16 »
+1
Jo Ann, did you see Mat's response to my post just above yours? Apparently they will have a Photoshop style checkerboard for the transparent background.

Oops - missed that. But it's great news it will show transparency

Yes, it should work out well. I confirmed the decision to use white backgrounds on the JPG files now was intentional. Isolated objects on white backgrounds tend to sell better than they do on gray backgrounds.

Mat

As the contributor, I am interested: will the price for PNG be higher than the price for JPG? Will we get more for PNG?

The price and royalty structure remains the same for all images regardless of file type. Thanks for the question.

Mat Hayward

« Reply #39 on: August 13, 2022, 12:07 »
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Thanks for the updates on the new feature Mat...but it is Saturday... surely you're allowed to take a break from work?!?!  I think you've earned a pint or two... ;D

« Reply #40 on: August 14, 2022, 12:55 »
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Hello Mat, would it be possible (at some point) to implement a fix so that we can upload our existing jpegs along with PNGs for the purpose of automatically generating the IPTC info of the files?

Although I see the PNG uploads as a good opportunity, adding metadata manually to 5000+ PNG illustrations feels like an impossible task.

edit: btw, I am going to generate the PNGs from existing EPS files automatically and my existing EPS files don't have any metadata. Even if I batch export (from EPS to PNG) I would first need to manually add metadata to all my EPS files.
« Last Edit: August 14, 2022, 13:01 by cidepix »

« Reply #41 on: August 14, 2022, 22:09 »
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I got into Canva pretty early and am glad I did because I make more there than anywhere else. 

Yep, same here.

« Reply #42 on: August 15, 2022, 07:24 »
+2
Mat, something just occured to me - I submitted some png files and today one of them was sold. But if these images are now not sold as transparent pngs, but jpgs to the customers, isn't it highly misleading to them, when they have "transparent" in title and keywors? At least the keyword "transparent" is automatically filled in by adobe when submitting a png file. Wouldn't it be better to hide them from customers alltogether, till Adobe is ready to launch them as pngs instead of selling them as jpgs while claiming they were transparent?

« Reply #43 on: August 15, 2022, 11:58 »
0
 
I got into Canva pretty early and am glad I did because I make more there than anywhere else. 


Yep, same here.  Canva is close to my SS sales each month and about 3x AS

« Reply #44 on: August 16, 2022, 10:30 »
+2
Mat, something just occured to me - I submitted some png files and today one of them was sold. But if these images are now not sold as transparent pngs, but jpgs to the customers, isn't it highly misleading to them, when they have "transparent" in title and keywors? At least the keyword "transparent" is automatically filled in by adobe when submitting a png file. Wouldn't it be better to hide them from customers alltogether, till Adobe is ready to launch them as pngs instead of selling them as jpgs while claiming they were transparent?

That's exactly how it is with me, Firn. I have uploaded a few png files - online since two days. The same images are also available in my portfolio as jpg with white background. And now the first of the png images has been sold.

I too see the danger that buyers might feel fooled when they realize that the images are not clipped at all.

Mat, what do the buyers actually get? A jpg or a png?

« Reply #45 on: August 16, 2022, 11:03 »
+1
Mat, something just occured to me - I submitted some png files and today one of them was sold. But if these images are now not sold as transparent pngs, but jpgs to the customers, isn't it highly misleading to them, when they have "transparent" in title and keywors? At least the keyword "transparent" is automatically filled in by adobe when submitting a png file. Wouldn't it be better to hide them from customers alltogether, till Adobe is ready to launch them as pngs instead of selling them as jpgs while claiming they were transparent?

That's exactly how it is with me, Firn. I have uploaded a few png files - online since two days. The same images are also available in my portfolio as jpg with white background. And now the first of the png images has been sold.

I too see the danger that buyers might feel fooled when they realize that the images are not clipped at all.

Mat, what do the buyers actually get? A jpg or a png?

For now, these files are only available as JPG on the customer facing site. Once the feature is launched, they can download PNG files.

Thank you for the feedback,

Mat

« Reply #46 on: August 16, 2022, 11:24 »
+1
I have question Mat
I have already uploaded many vector files , Is it possible to upload them again in PNG with the same title and keywords ?
I suggest that we be allowed to upload a single Zip file that contains Ai, EPS , JPG and also PNG 

« Reply #47 on: August 16, 2022, 11:37 »
0
Mat, something just occured to me - I submitted some png files and today one of them was sold. But if these images are now not sold as transparent pngs, but jpgs to the customers, isn't it highly misleading to them, when they have "transparent" in title and keywors? At least the keyword "transparent" is automatically filled in by adobe when submitting a png file. Wouldn't it be better to hide them from customers alltogether, till Adobe is ready to launch them as pngs instead of selling them as jpgs while claiming they were transparent?

That's exactly how it is with me, Firn. I have uploaded a few png files - online since two days. The same images are also available in my portfolio as jpg with white background. And now the first of the png images has been sold.

I too see the danger that buyers might feel fooled when they realize that the images are not clipped at all.

Mat, what do the buyers actually get? A jpg or a png?

For now, these files are only available as JPG on the customer facing site. Once the feature is launched, they can download PNG files.

Thank you for the feedback,

Mat

Thanks for this... noticed that they were showing as jpg on the customer side but PNG on my portfolio.

I presume this won't have a negative impact on the actual jpgs files that exist already. It wouldn't be ideal if the jpgs to competed with the already established successful files. Do we have an approx time scale in terms of when the PNG service will be activated?

Thanks

« Reply #48 on: August 16, 2022, 12:00 »
0
I have a few hundred object isolations in my portfolio so I did a couple of tests.  The PNG renditions from my photoshop/raw files yielded tiff sized results.  I had to reduce image size a bit to get them below 45 megs.  Reworked jpeg results were far smaller - about 5 megs.  Is higher res/less compression a selling point for the PNGs?  If so will 45 megs remain the limit? 

Overall it would take quite a bit of effort to rework a few hundred files.  (I tend to polish as I go.)  I'm wondering if it will be worth the time.  If so.. I'd like to get started. 


« Reply #49 on: August 16, 2022, 12:17 »
0
Mat, something just occured to me - I submitted some png files and today one of them was sold. But if these images are now not sold as transparent pngs, but jpgs to the customers, isn't it highly misleading to them, when they have "transparent" in title and keywors? At least the keyword "transparent" is automatically filled in by adobe when submitting a png file. Wouldn't it be better to hide them from customers alltogether, till Adobe is ready to launch them as pngs instead of selling them as jpgs while claiming they were transparent?

That's exactly how it is with me, Firn. I have uploaded a few png files - online since two days. The same images are also available in my portfolio as jpg with white background. And now the first of the png images has been sold.

I too see the danger that buyers might feel fooled when they realize that the images are not clipped at all.

Mat, what do the buyers actually get? A jpg or a png?

For now, these files are only available as JPG on the customer facing site. Once the feature is launched, they can download PNG files.

Thank you for the feedback,

Mat

But why are they advertised as transparent to customers?
« Last Edit: August 16, 2022, 12:30 by Firn »

« Reply #50 on: August 16, 2022, 14:52 »
0
Mat, something just occured to me - I submitted some png files and today one of them was sold. But if these images are now not sold as transparent pngs, but jpgs to the customers, isn't it highly misleading to them, when they have "transparent" in title and keywors? At least the keyword "transparent" is automatically filled in by adobe when submitting a png file. Wouldn't it be better to hide them from customers alltogether, till Adobe is ready to launch them as pngs instead of selling them as jpgs while claiming they were transparent?

That's exactly how it is with me, Firn. I have uploaded a few png files - online since two days. The same images are also available in my portfolio as jpg with white background. And now the first of the png images has been sold.

I too see the danger that buyers might feel fooled when they realize that the images are not clipped at all.

Mat, what do the buyers actually get? A jpg or a png?

For now, these files are only available as JPG on the customer facing site. Once the feature is launched, they can download PNG files.

Thank you for the feedback,

Mat

But why are they advertised as transparent to customers?

I'm not sure what you mean. This feature is not launched for customers yet. There is no need to put the word "transparent" in your title or keywords if that is what you mean. PNG files with transparent backgrounds will be automatically identified by us and will surface in the correct, filtered searches.

-Mat Hayward

« Reply #51 on: August 16, 2022, 15:05 »
+2
There is no need to put the word "transparent" in your title or keywords if that is what you mean.

No, that's not what I mean. It's not me. It's Adobe that automatically puts the word "transparent" into the keywords when uploading a  png.  Sure, I could remove the keyword again, but apparently Adobe seems to think it should be there and since - once the feature is actually launched - I want people to actually find my pngs I don't see why I should remove this relevant keyword after Adobe added it. But as of now that means that Adobe automatically adds the keyword "transparent" to images that, at least for now, are not transparent. And that's very misleading to customers.

wds

« Reply #52 on: August 16, 2022, 15:31 »
0
I have a few hundred object isolations in my portfolio so I did a couple of tests.  The PNG renditions from my photoshop/raw files yielded tiff sized results.  I had to reduce image size a bit to get them below 45 megs.  Reworked jpeg results were far smaller - about 5 megs.  Is higher res/less compression a selling point for the PNGs?  If so will 45 megs remain the limit? 

Overall it would take quite a bit of effort to rework a few hundred files.  (I tend to polish as I go.)  I'm wondering if it will be worth the time.  If so.. I'd like to get started.

In Photoshop when you save as PNG, it should give you the options of "large", "medium" or "small" file size at the expense of the time it takes to encode the image. My understanding is PNGs use lossless compression for all three file size options (look it up to be sure).

« Reply #53 on: August 16, 2022, 15:42 »
0
I have a few hundred object isolations in my portfolio so I did a couple of tests.  The PNG renditions from my photoshop/raw files yielded tiff sized results.  I had to reduce image size a bit to get them below 45 megs.  Reworked jpeg results were far smaller - about 5 megs.  Is higher res/less compression a selling point for the PNGs?  If so will 45 megs remain the limit? 

Overall it would take quite a bit of effort to rework a few hundred files.  (I tend to polish as I go.)  I'm wondering if it will be worth the time.  If so.. I'd like to get started.

In Photoshop when you save as PNG, it should give you the options of "large", "medium" or "small" file size at the expense of the time it takes to encode the image. My understanding is PNGs use lossless compression for all three file size options (look it up to be sure).

I tried those buttons.  The resulting file sizes were the same.  Odd. 

« Reply #54 on: August 16, 2022, 15:51 »
0
Mat, something just occured to me - I submitted some png files and today one of them was sold. But if these images are now not sold as transparent pngs, but jpgs to the customers, isn't it highly misleading to them, when they have "transparent" in title and keywors? At least the keyword "transparent" is automatically filled in by adobe when submitting a png file. Wouldn't it be better to hide them from customers alltogether, till Adobe is ready to launch them as pngs instead of selling them as jpgs while claiming they were transparent?

That's exactly how it is with me, Firn. I have uploaded a few png files - online since two days. The same images are also available in my portfolio as jpg with white background. And now the first of the png images has been sold.

I too see the danger that buyers might feel fooled when they realize that the images are not clipped at all.

Mat, what do the buyers actually get? A jpg or a png?

For now, these files are only available as JPG on the customer facing site. Once the feature is launched, they can download PNG files.

Thank you for the feedback,

Mat

But why are they advertised as transparent to customers?

I'm not sure what you mean. This feature is not launched for customers yet. There is no need to put the word "transparent" in your title or keywords if that is what you mean. PNG files with transparent backgrounds will be automatically identified by us and will surface in the correct, filtered searches.

-Mat Hayward

Sorry, Mat, but you wrote this on the first page of this thread:

I would add "transparent" as a keyword. No need to add the file type. This will be in a filter customers can use.

Thanks for the question,

Mat

« Reply #55 on: August 16, 2022, 15:52 »
0
There is no need to put the word "transparent" in your title or keywords if that is what you mean.

No, that's not what I mean. It's not me. It's Adobe that automatically puts the word "transparent" into the keywords when uploading a  png.  Sure, I could remove the keyword again, but apparently Adobe seems to think it should be there and since - once the feature is actually launched - I want people to actually find my pngs I don't see why I should remove this relevant keyword after Adobe added it. But as of now that means that Adobe automatically adds the keyword "transparent" to images that, at least for now, are not transparent. And that's very misleading to customers.

No keywords are automatically added. Are you referencing the suggested keywords feature? If so, you must now click to add the suggestions when relevant to your image. Please correct me if I'm missing something.

Thanks,

Mat


« Reply #56 on: August 16, 2022, 15:53 »
0
Mat, something just occured to me - I submitted some png files and today one of them was sold. But if these images are now not sold as transparent pngs, but jpgs to the customers, isn't it highly misleading to them, when they have "transparent" in title and keywors? At least the keyword "transparent" is automatically filled in by adobe when submitting a png file. Wouldn't it be better to hide them from customers alltogether, till Adobe is ready to launch them as pngs instead of selling them as jpgs while claiming they were transparent?

That's exactly how it is with me, Firn. I have uploaded a few png files - online since two days. The same images are also available in my portfolio as jpg with white background. And now the first of the png images has been sold.

I too see the danger that buyers might feel fooled when they realize that the images are not clipped at all.

Mat, what do the buyers actually get? A jpg or a png?

For now, these files are only available as JPG on the customer facing site. Once the feature is launched, they can download PNG files.

Thank you for the feedback,

Mat

But why are they advertised as transparent to customers?

I'm not sure what you mean. This feature is not launched for customers yet. There is no need to put the word "transparent" in your title or keywords if that is what you mean. PNG files with transparent backgrounds will be automatically identified by us and will surface in the correct, filtered searches.

-Mat Hayward

Sorry, Mat, but you wrote this on the first page of this thread:

I would add "transparent" as a keyword. No need to add the file type. This will be in a filter customers can use.

Thanks for the question,

Mat

Thanks for catching that. That statement was contradicted by my team earlier today who said there was no need to add the keyword. My bad.

-Mat Hayward

« Reply #57 on: August 16, 2022, 15:55 »
+1
There is no need to put the word "transparent" in your title or keywords if that is what you mean.

No, that's not what I mean. It's not me. It's Adobe that automatically puts the word "transparent" into the keywords when uploading a  png.  Sure, I could remove the keyword again, but apparently Adobe seems to think it should be there and since - once the feature is actually launched - I want people to actually find my pngs I don't see why I should remove this relevant keyword after Adobe added it. But as of now that means that Adobe automatically adds the keyword "transparent" to images that, at least for now, are not transparent. And that's very misleading to customers.

I've submitted a couple of batches but I think I'll hold off on any more until they're actually ready to go live. My concern is now I've submitted a batch of PNG's that look like jpgs I've already submitted and are successful. The PNG's will drop down the ranking as they may not compete against the established files over the next two months... or, they have a detrimental effect on the jpgs that are selling well. The same way too many similars do.

I think it would be better if they allow us to submit the PNG's and for Adobe to hold off releasing them until they're ready to start the service. That way we can submit the files and customers aren't presented with confusing titles, keywords and files that look the same as existing ones. It should be easy enough for Adobe to hide these from customers based on the png file extension until they're ready to release the service.
« Last Edit: August 16, 2022, 15:58 by HalfFull »

« Reply #58 on: August 16, 2022, 16:12 »
0
There is no need to put the word "transparent" in your title or keywords if that is what you mean.

No, that's not what I mean. It's not me. It's Adobe that automatically puts the word "transparent" into the keywords when uploading a  png.  Sure, I could remove the keyword again, but apparently Adobe seems to think it should be there and since - once the feature is actually launched - I want people to actually find my pngs I don't see why I should remove this relevant keyword after Adobe added it. But as of now that means that Adobe automatically adds the keyword "transparent" to images that, at least for now, are not transparent. And that's very misleading to customers.

I've submitted a couple of batches but I think I'll hold off on any more until they're actually ready to go live. My concern is now I've submitted a batch of PNG's that look like jpgs I've already submitted and are successful. The PNG's will drop down the ranking as they may not compete against the established files over the next two months... or, they have a detrimental effect on the jpgs that are selling well. The same way too many similars do.

I think it would be better if they allow us to submit the PNG's and for Adobe to hold off releasing them until they're ready to start the service. That way we can submit the files and customers aren't presented with confusing titles, keywords and files that look the same as existing ones. It should be easy enough for Adobe to hide these from customers based on the png file extension until they're ready to release the service.

Yes, I agree!


wds

« Reply #60 on: August 17, 2022, 08:30 »
+2
This point may have been raised above, but I noticed that accepted PNG files are currently offered to customers in JPEG format, presumably until the official launch of PNG availability. If the file description states it is '"XYZ" on a transparent background' (because in the PNG file it is), but in fact it is currently offered as JPG, the customer may be confused....because in the JPEG version, there is of course no transparency. Not sure how big an issue this is, but it could turn a customer off to an image or contributor ("why is it stated that the background is transparent when it is not?").

Maybe it would be best to just hold off on any availability until the actual launch where PNGs are available rather than confuse or irritate the customer?

« Reply #61 on: August 17, 2022, 08:39 »
+3
Exactly. I've just deleted the PNG files I uploaded that already have a high ranking jpgs and I'm going to hold off sending any more files until nearer the release time. By then I'll have a large batch to do at once but rather that than annoying customers or, damaging the ranking of the new / existing files. I wish they would just approve the PNG files but hide all .png extensions until they were ready to launch. At the moment it looks (to the customer) that we have submitted duplicate files and it may well have an adverse effect on ranking if they are ignored.
« Last Edit: August 17, 2022, 09:25 by HalfFull »

« Reply #62 on: August 18, 2022, 00:38 »
+3
I'm in the process of uploading all of my PNG files now and gradually over the next month.  Yes, there might be some confusion intially but I believe that getting these files accepted and 'ready to go' is really important.  The experience at Canva has shown that these files are incredibly popular with designers and I expect the same to apply at Adobe.  It might take a while to become fully estabished but I'll guess that once most customers become aware of the PNG file option sales of those files will take off like wildfire.  Equivalent 'isolated on white' files are likely to take a back seat over time.  I'm expecting sales of my 'isolated on white' stuff to decline as more and more customers opt for PNG.  And given the scarcity of PNG files, at least at the launch, those with PNG files ready to go will benefit.  I could be wrong but my gut feel is that this is an excellent move by Adobe and I think we'll all be pleasantly surprised at how sales take off.

« Reply #63 on: August 18, 2022, 08:12 »
0
I've just uploaded a small batch of transparent PNG versions of some old vectors. Although I agree the customer shouldn't be confused or misled by temporary jpeg versions of the PNGs, I think getting in early will indeed be beneficial. But the PNG feature launch should be asap to avoid any angry customers.
« Last Edit: August 18, 2022, 09:04 by Noedelhap »

« Reply #64 on: August 18, 2022, 08:16 »
0
Mat, can we be able to upload PNG versions of vectors?

« Reply #65 on: August 19, 2022, 19:48 »
+1
Hello Lima,

No need to re-upload your vectors as PNG. If your vectors don't have a background and have an artboard/canvas of ~10MP, we'll automatically process a transparent PNG version of them as an option for customers. As we're doing currently when offering JPG's on top of the Vector download. At first this option might only appear for recent vector uploads, we'll process the backlog as we can.

Morgan David de Lossy
PM on Adobe Stock

« Reply #66 on: August 19, 2022, 21:14 »
0
GREAT! Thankyou Morgan

Hello Lima,

No need to re-upload your vectors as PNG. If your vectors don't have a background and have an artboard/canvas of ~10MP, we'll automatically process a transparent PNG version of them as an option for customers. As we're doing currently when offering JPG's on top of the Vector download. At first this option might only appear for recent vector uploads, we'll process the backlog as we can.

Morgan David de Lossy
PM on Adobe Stock

« Reply #67 on: August 20, 2022, 04:20 »
0
Hello Lima,

No need to re-upload your vectors as PNG. If your vectors don't have a background and have an artboard/canvas of ~10MP, we'll automatically process a transparent PNG version of them as an option for customers. As we're doing currently when offering JPG's on top of the Vector download. At first this option might only appear for recent vector uploads, we'll process the backlog as we can.

Morgan David de Lossy
PM on Adobe Stock


Oh okay.

Will these PNGs be listed separately when the buyer filters them in search, or will they be displayed as an option in the vector listing?

« Reply #68 on: August 20, 2022, 22:22 »
0
finally good news again. I have an isolated version with a transparent background for each rendering. I just have to save it as a PNG file. This will certainly soon be possible with other agencies as well. Saw it at indivstock. But it will certainly become a competitor for vector graphics.
« Last Edit: August 20, 2022, 22:36 by hellou »

« Reply #69 on: August 21, 2022, 09:30 »
+1
But it will certainly become a competitor for vector graphics.

I disagree, vectors will always be more versatile and editable than a raster image.

« Reply #70 on: August 22, 2022, 13:06 »
0
Hello Lima,

No need to re-upload your vectors as PNG. If your vectors don't have a background and have an artboard/canvas of ~10MP, we'll automatically process a transparent PNG version of them as an option for customers. As we're doing currently when offering JPG's on top of the Vector download. At first this option might only appear for recent vector uploads, we'll process the backlog as we can.

Morgan David de Lossy
PM on Adobe Stock


Oh okay.

Will these PNGs be listed separately when the buyer filters them in search, or will they be displayed as an option in the vector listing?

Both. Customers will be able to filter by transparent assets. If your original vector had no background in the back, then it will automatically be available in both '1' be displayed when customers filter for transparent assets and '2' be available for 3 possible downloadable assets types: the vector, the PNG, the flattened jpg. (even when customers find them outside of filtering.
Something we'll have to deal with in the future is the flattened jpg option, as you can imagine, white snowflakes flattened on white backgrounds won't get much success. Which is the issue with our current implementation as we ramp up acquisition of transparent assets (PNG's). But we're working on a fix which should hit before customers start needing them. Thanks for working with us on this new opportunity. New ideas > new problems > new solutions > new market for everyone. Please keep the feedback coming! Thx.

« Reply #71 on: August 22, 2022, 13:25 »
0
But it will certainly become a competitor for vector graphics.

I disagree, vectors will always be more versatile and editable than a raster image.

Indeed, if your vector is setup in a way that we can automatically offer different download options from it. (Artboard >10MP and no background) Then the best way for you is to only upload the vector, we'll take care of marking these assets as available for Transparent PNG downloads automatically.

Morgan David de Lossy
Product Manager on Adobe Stock

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #72 on: August 22, 2022, 16:07 »
0
Hello Lima,

No need to re-upload your vectors as PNG. If your vectors don't have a background and have an artboard/canvas of ~10MP, we'll automatically process a transparent PNG version of them as an option for customers. As we're doing currently when offering JPG's on top of the Vector download. At first this option might only appear for recent vector uploads, we'll process the backlog as we can.

Morgan David de Lossy
PM on Adobe Stock

What happens if I was uploading vectors with artboards in sizes like 2400 x 2300? Do I recreate and save as a PNG or what's going to happen. Will I get dinged somehow for having a file as a vector and as a PNG?

Interesting move forward, I don't know if I'll just add new and leave the old as they are, but I'm still interested in how you are handling these updates.

Thank You

wds

« Reply #73 on: August 24, 2022, 21:20 »
+1
Not sure why PNG files we have uploaded and have been accepted are being sold as JPGs until the official launch. A customer may download a file that says it has a transparent background (as a PNG), but in fact they get a JPG that does not have a transparent background until the official launch. Not good for the reputation of the contributor nor Adobestock. Why not let these be downloaded as PNG's from the "get-go"?...would that really harm the launch?...there is no great secret here, competitors know that Adobestock will in fact be offering PNGs, so why the holdback of the files as a PNG? It would be better at least if the files were just not customer visible until the launch instead of misleading the customer who thinks they are getting a PNG but in fact get a JPG.
« Last Edit: August 24, 2022, 21:22 by wds »

« Reply #74 on: August 24, 2022, 23:39 »
0
Not sure why PNG files we have uploaded and have been accepted are being sold as JPGs until the official launch. A customer may download a file that says it has a transparent background (as a PNG), but in fact they get a JPG that does not have a transparent background until the official launch. Not good for the reputation of the contributor nor Adobestock. Why not let these be downloaded as PNG's from the "get-go"?...would that really harm the launch?...there is no great secret here, competitors know that Adobestock will in fact be offering PNGs, so why the holdback of the files as a PNG? It would be better at least if the files were just not customer visible until the launch instead of misleading the customer who thinks they are getting a PNG but in fact get a JPG.

Good point, but as a rule of thumb I recommend avoiding mentioning the file type or transparency in the title, it's not best practice. These create more noise than benefits, and as you mention, they can lead to customer issues.
It is safer to rely on filters and other browsing options. Your transparent PNG is automatically detected and flagged as such and will be displayed in the given sections when we open them.
For new asset types, and the very case of the PNG launch that we're working on with you, a critical mass is needed across search queries in order to meet customer satisfaction.
The decision to sell them straight away as jpg's was made to ensure contributors would be able to generate revenue from their work without waiting for us to open NPG downloads. Going the other way would not have been fair on our end and might have hurt our sourcing ability.

« Reply #75 on: August 24, 2022, 23:47 »
0
Hello Lima,

No need to re-upload your vectors as PNG. If your vectors don't have a background and have an artboard/canvas of ~10MP, we'll automatically process a transparent PNG version of them as an option for customers. As we're doing currently when offering JPG's on top of the Vector download. At first this option might only appear for recent vector uploads, we'll process the backlog as we can.

Morgan David de Lossy
PM on Adobe Stock

What happens if I was uploading vectors with artboards in sizes like 2400 x 2300? Do I recreate and save as a PNG or what's going to happen. Will I get dinged somehow for having a file as a vector and as a PNG?

Interesting move forward, I don't know if I'll just add new and leave the old as they are, but I'm still interested in how you are handling these updates.

Thank You

Hello Uncle Pete, The ~10MP is mostly a recommendation (I talk too fast, I lack Mat's experience. Most vectors convert well regardless of their artboard. The 10MP recommendation is to solve some rare use cases as issues come from small artboard vectors with occasional rasterized layers generated when a contributor converts it's vector to EPS. We'll be updating the HelpX page for vectors best practices soon. I'll post it here when it's live.

« Reply #76 on: August 25, 2022, 20:30 »
+3



For new asset types, and the very case of the PNG launch that we're working on with you, a critical mass is needed across search queries in order to meet customer satisfaction.


I very much doubt that any form of critical mass can be achieved for PNG files at launch (I am referring to photos rather than illustrations).  In the twenty years of microstock none of the major agencies have accepted or sought PNG files so photographers won't have produced them and won't have a library for upload.  The exception is Canva who starting asking for PNG files a few years ago.  Some photographers (I am one of them) have spent time producing PNG files for Canva and have met with great success.  However I imagine that the number of artists producing these is quite small.

I think this is a case of starting small and growing rather than looking for critical mass on day one.  Customers will understand that sometimes new ideas take a while to get going.  Now that the cat is out of the bag (Shutterstock and Istock read these forums) what's important is that Adobe hits the ground running and gets the service off the ground even if the initial supply is modest.

wds

« Reply #77 on: August 26, 2022, 08:46 »
+1
Regarding keywords, what is the latest recommendation on keywords such as "transparent", "transparency" etc. Should they be included or not for PNG files?

Thanks!

As a side note to contributors. It seems when you save a file in Photoshop as a PNG "copy", you must explicitly tell PS to include the color profile by checking a box in the save copy dialog....otherwise it will save the file untagged regarding color space.
« Last Edit: August 26, 2022, 09:12 by wds »

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #78 on: August 26, 2022, 23:15 »
0
Hello Lima,

No need to re-upload your vectors as PNG. If your vectors don't have a background and have an artboard/canvas of ~10MP, we'll automatically process a transparent PNG version of them as an option for customers. As we're doing currently when offering JPG's on top of the Vector download. At first this option might only appear for recent vector uploads, we'll process the backlog as we can.

Morgan David de Lossy
PM on Adobe Stock

What happens if I was uploading vectors with artboards in sizes like 2400 x 2300? Do I recreate and save as a PNG or what's going to happen. Will I get dinged somehow for having a file as a vector and as a PNG?

Interesting move forward, I don't know if I'll just add new and leave the old as they are, but I'm still interested in how you are handling these updates.

Thank You

Hello Uncle Pete, The ~10MP is mostly a recommendation (I talk too fast, I lack Mat's experience. Most vectors convert well regardless of their artboard. The 10MP recommendation is to solve some rare use cases as issues come from small artboard vectors with occasional rasterized layers generated when a contributor converts it's vector to EPS. We'll be updating the HelpX page for vectors best practices soon. I'll post it here when it's live.

Yes, I think the point is, mine aren't 10MP and in the future they should be. I can adapt.  EPS Uploads - "Minimum artboard resolution: 4MP" I just wondered how that effects everyone's old files.

Welcome!


« Reply #79 on: August 31, 2022, 17:01 »
+4
Any news on when the PNG service is likely to go live?

wds

« Reply #80 on: September 06, 2022, 11:19 »
+1
Any news on when the PNG service is likely to go live?

...or even when we will find out when it will go live?

« Reply #81 on: September 06, 2022, 13:07 »
0
Not sure why PNG files we have uploaded and have been accepted are being sold as JPGs until the official launch. A customer may download a file that says it has a transparent background (as a PNG), but in fact they get a JPG that does not have a transparent background until the official launch. Not good for the reputation of the contributor nor Adobestock. Why not let these be downloaded as PNG's from the "get-go"?...would that really harm the launch?...there is no great secret here, competitors know that Adobestock will in fact be offering PNGs, so why the holdback of the files as a PNG? It would be better at least if the files were just not customer visible until the launch instead of misleading the customer who thinks they are getting a PNG but in fact get a JPG.

Good point, but as a rule of thumb I recommend avoiding mentioning the file type or transparency in the title, it's not best practice. These create more noise than benefits, and as you mention, they can lead to customer issues.
It is safer to rely on filters and other browsing options. Your transparent PNG is automatically detected and flagged as such and will be displayed in the given sections when we open them.
For new asset types, and the very case of the PNG launch that we're working on with you, a critical mass is needed across search queries in order to meet customer satisfaction.
The decision to sell them straight away as jpg's was made to ensure contributors would be able to generate revenue from their work without waiting for us to open NPG downloads. Going the other way would not have been fair on our end and might have hurt our sourcing ability.

Hi:

3 questions:

1 - I had 30 png files accepted prepared after initially reading the early discussion here so I put transparent as suggested by the AI and png in all the keywords and some titles. Do you recommend I go back and edit these ASAP?

2 - Although the Christmas leaderboards and other illustrations accepted as png files work with added white backgrounds, if downloaded by non-designer clients as jpgs, they might prefer red or green backgrounds. Should I include a version with colored backgrounds as a jpg file in those instances or will it confuse things?

3 - I did a search for "Christmas ornaments transparent png" today and thousands of files showed up - some showing the grey and white checkerboard and some a white background - the descriptions of those files all included png - so I'm confused - has the png launched or not? And if not, I'm assuming this will launch in time for holiday downloads since I've started with holiday illustrations (non-vector - I use PS) and want to be sure they'll be online as png files in time.

Thanks!

« Reply #82 on: September 06, 2022, 13:43 »
+2
Not sure why PNG files we have uploaded and have been accepted are being sold as JPGs until the official launch. A customer may download a file that says it has a transparent background (as a PNG), but in fact they get a JPG that does not have a transparent background until the official launch. Not good for the reputation of the contributor nor Adobestock. Why not let these be downloaded as PNG's from the "get-go"?...would that really harm the launch?...there is no great secret here, competitors know that Adobestock will in fact be offering PNGs, so why the holdback of the files as a PNG? It would be better at least if the files were just not customer visible until the launch instead of misleading the customer who thinks they are getting a PNG but in fact get a JPG.

Good point, but as a rule of thumb I recommend avoiding mentioning the file type or transparency in the title, it's not best practice. These create more noise than benefits, and as you mention, they can lead to customer issues.
It is safer to rely on filters and other browsing options. Your transparent PNG is automatically detected and flagged as such and will be displayed in the given sections when we open them.
For new asset types, and the very case of the PNG launch that we're working on with you, a critical mass is needed across search queries in order to meet customer satisfaction.
The decision to sell them straight away as jpg's was made to ensure contributors would be able to generate revenue from their work without waiting for us to open NPG downloads. Going the other way would not have been fair on our end and might have hurt our sourcing ability.

Hi:

3 questions:

1 - I had 30 png files accepted prepared after initially reading the early discussion here so I put transparent as suggested by the AI and png in all the keywords and some titles. Do you recommend I go back and edit these ASAP?

2 - Although the Christmas leaderboards and other illustrations accepted as png files work with added white backgrounds, if downloaded by non-designer clients as jpgs, they might prefer red or green backgrounds. Should I include a version with colored backgrounds as a jpg file in those instances or will it confuse things?

3 - I did a search for "Christmas ornaments transparent png" today and thousands of files showed up - some showing the grey and white checkerboard and some a white background - the descriptions of those files all included png - so I'm confused - has the png launched or not? And if not, I'm assuming this will launch in time for holiday downloads since I've started with holiday illustrations (non-vector - I use PS) and want to be sure they'll be online as png files in time.

Thanks!

Hi All,

It's unlikely I will be announcing the launch date in advance. I will however, let you know the moment the feature is live.

No need to edit your files and remove the extra keywords. No real harm in having them there that I can think of.

No, I do not recommend you upload duplicate copies of the same files in jpg format, even with the background color changed.

The files you referenced that appear in search are almost certainly JPG files or Vectors (or files from this new wave of actual PNG uploads) that incorrectly have "PNG" in the title and/or keywords.

Thanks,

Mat Hayward

« Reply #83 on: September 08, 2022, 08:51 »
0
I see this blue ribbon on my dashboard. We don't accept PNG's file with transparent background. I don't undesrtand!

« Reply #84 on: September 08, 2022, 10:14 »
+1
Mat, have few questions. I uploaded few of my best sellers that were isolated on white as png files with transparent background and they got accepted.

New accepted files are still jpegs and they look like they have white background that can be interpreted that I have double files, already sold one of them.

Can contributor get in trouble because of that?

to try to answer alexandersr, my blue ribbon says we NOW accept transparent PNG ("now", not "no")


« Reply #85 on: September 08, 2022, 10:51 »
+5
Mat, have few questions. I uploaded few of my best sellers that were isolated on white as png files with transparent background and they got accepted.

New accepted files are still jpegs and they look like they have white background that can be interpreted that I have double files, already sold one of them.

Can contributor get in trouble because of that?

to try to answer alexandersr, my blue ribbon says we NOW accept transparent PNG ("now", not "no")

No, you won't get into trouble for this. It's only temporary until we unlock PNG downloads to customers. If, for some reason you are flagged somehow feel free to contact me directly to help resolve any potential issues.

I will look into the translation issue raised by alexandersr. Please disregard any message claiming we do not accept PNG files.

Thanks,

Mat Hayward

« Reply #86 on: September 08, 2022, 15:24 »
0
Thanks for all the info Mat!

« Reply #87 on: September 09, 2022, 14:15 »
0
Mat, have few questions. I uploaded few of my best sellers that were isolated on white as png files with transparent background and they got accepted.

New accepted files are still jpegs and they look like they have white background that can be interpreted that I have double files, already sold one of them.

Can contributor get in trouble because of that?

to try to answer alexandersr, my blue ribbon says we NOW accept transparent PNG ("now", not "no")

No, you won't get into trouble for this. It's only temporary until we unlock PNG downloads to customers. If, for some reason you are flagged somehow feel free to contact me directly to help resolve any potential issues.

I will look into the translation issue raised by alexandersr. Please disregard any message claiming we do not accept PNG files.

Thanks,

Mat Hayward

Hi Mat ,
From this, I understand that I can re-upload my vectors as PNG ? that's correct ?

« Reply #88 on: September 13, 2022, 01:18 »
+2
I am very excited about PNG files being available at Adobe given the great success with them at Canva.  When Mat made the anouncement I decided to upload all of my files over the course of three weeks or so (500 files).  Glad to see that were almost all accepted.  However as the service has not yet gone live I am becoming concerned that I have done the wrong thing and perhaps should have waited.  As the days go by I become concerned that my files will get lost in searches.  Hopefully that won't happen and fingers crossed the service goes live soon.  I am debating whether to delete and reupload once the thing goes live.

« Reply #89 on: September 13, 2022, 07:12 »
0
Hola Alexander, yo tambien lo veia asi hace unos dias, al parecer ya lo corrigieron ;-)

I see this blue ribbon on my dashboard. We don't accept PNG's file with transparent background. I don't undesrtand!

« Reply #90 on: September 20, 2022, 04:37 »
0
Can we also upload illustrative editorial?

« Reply #91 on: September 20, 2022, 16:49 »
+2
Can we also upload illustrative editorial?

Thanks for the question. Yes, you can submit PNG files with transparent backgrounds for Illustrative Editorial consideration.

-Mat Hayward

« Reply #92 on: September 20, 2022, 22:26 »
0
Good to hear, thank you.

Can you also submit images with inside transparency, like a beautifully decorated frame of fresh flowers, or food with a large transparency in the center of the image?

Like a frame?

Or Polaroid cut outs with empty spaces to drop your own fotos inside etc,,,,

Or does it always have to be a single object you can grab?


« Reply #93 on: September 20, 2022, 23:09 »
+1
Any news on when the PNG file service will go live?

« Reply #94 on: September 20, 2022, 23:11 »
+2
Good to hear, thank you.

Can you also submit images with inside transparency, like a beautifully decorated frame of fresh flowers, or food with a large transparency in the center of the image?

Like a frame?

Or Polaroid cut outs with empty spaces to drop your own fotos inside etc,,,,

Or does it always have to be a single object you can grab?

Cobalt, I have uploaded and had accepted PNG frame files like you describe.

« Reply #95 on: September 21, 2022, 01:53 »
0
Thank you! That is useful information :)

(issue resolved)


« Last Edit: September 22, 2022, 09:53 by cobalt »

« Reply #96 on: September 28, 2022, 18:17 »
0
Is there anyway to crop and save a PNG file so it has no transparent container/box(like a circle is just a circle, not a circle inside a transparent box)?
I'm trying to use PNGs as web buttons and the transparent box surrounding the image is being registered. If I create a link it will be active as soon the cursor hits a transparent area of the container, before it hits the actual graphic I want to use as a button.

« Reply #97 on: September 30, 2022, 08:50 »
0
Is that a problem?

« Reply #98 on: Yesterday at 05:15 »
0
Is there anyway to crop and save a PNG file so it has no transparent container/box(like a circle is just a circle, not a circle inside a transparent box)?
I'm trying to use PNGs as web buttons and the transparent box surrounding the image is being registered. If I create a link it will be active as soon the cursor hits a transparent area of the container, before it hits the actual graphic I want to use as a button.

Photoshop has a Trim option, so any excess space around the object can be trimmed.


 

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