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Author Topic: PNG files on Adobestock - Some Questions  (Read 6528 times)

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« Reply #75 on: August 24, 2022, 23:47 »
0
Hello Lima,

No need to re-upload your vectors as PNG. If your vectors don't have a background and have an artboard/canvas of ~10MP, we'll automatically process a transparent PNG version of them as an option for customers. As we're doing currently when offering JPG's on top of the Vector download. At first this option might only appear for recent vector uploads, we'll process the backlog as we can.

Morgan David de Lossy
PM on Adobe Stock

What happens if I was uploading vectors with artboards in sizes like 2400 x 2300? Do I recreate and save as a PNG or what's going to happen. Will I get dinged somehow for having a file as a vector and as a PNG?

Interesting move forward, I don't know if I'll just add new and leave the old as they are, but I'm still interested in how you are handling these updates.

Thank You

Hello Uncle Pete, The ~10MP is mostly a recommendation (I talk too fast, I lack Mat's experience. Most vectors convert well regardless of their artboard. The 10MP recommendation is to solve some rare use cases as issues come from small artboard vectors with occasional rasterized layers generated when a contributor converts it's vector to EPS. We'll be updating the HelpX page for vectors best practices soon. I'll post it here when it's live.


« Reply #76 on: August 25, 2022, 20:30 »
+3



For new asset types, and the very case of the PNG launch that we're working on with you, a critical mass is needed across search queries in order to meet customer satisfaction.


I very much doubt that any form of critical mass can be achieved for PNG files at launch (I am referring to photos rather than illustrations).  In the twenty years of microstock none of the major agencies have accepted or sought PNG files so photographers won't have produced them and won't have a library for upload.  The exception is Canva who starting asking for PNG files a few years ago.  Some photographers (I am one of them) have spent time producing PNG files for Canva and have met with great success.  However I imagine that the number of artists producing these is quite small.

I think this is a case of starting small and growing rather than looking for critical mass on day one.  Customers will understand that sometimes new ideas take a while to get going.  Now that the cat is out of the bag (Shutterstock and Istock read these forums) what's important is that Adobe hits the ground running and gets the service off the ground even if the initial supply is modest.

wds

« Reply #77 on: August 26, 2022, 08:46 »
+1
Regarding keywords, what is the latest recommendation on keywords such as "transparent", "transparency" etc. Should they be included or not for PNG files?

Thanks!

As a side note to contributors. It seems when you save a file in Photoshop as a PNG "copy", you must explicitly tell PS to include the color profile by checking a box in the save copy dialog....otherwise it will save the file untagged regarding color space.
« Last Edit: August 26, 2022, 09:12 by wds »

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #78 on: August 26, 2022, 23:15 »
0
Hello Lima,

No need to re-upload your vectors as PNG. If your vectors don't have a background and have an artboard/canvas of ~10MP, we'll automatically process a transparent PNG version of them as an option for customers. As we're doing currently when offering JPG's on top of the Vector download. At first this option might only appear for recent vector uploads, we'll process the backlog as we can.

Morgan David de Lossy
PM on Adobe Stock

What happens if I was uploading vectors with artboards in sizes like 2400 x 2300? Do I recreate and save as a PNG or what's going to happen. Will I get dinged somehow for having a file as a vector and as a PNG?

Interesting move forward, I don't know if I'll just add new and leave the old as they are, but I'm still interested in how you are handling these updates.

Thank You

Hello Uncle Pete, The ~10MP is mostly a recommendation (I talk too fast, I lack Mat's experience. Most vectors convert well regardless of their artboard. The 10MP recommendation is to solve some rare use cases as issues come from small artboard vectors with occasional rasterized layers generated when a contributor converts it's vector to EPS. We'll be updating the HelpX page for vectors best practices soon. I'll post it here when it's live.

Yes, I think the point is, mine aren't 10MP and in the future they should be. I can adapt.  EPS Uploads - "Minimum artboard resolution: 4MP" I just wondered how that effects everyone's old files.

Welcome!


« Reply #79 on: August 31, 2022, 17:01 »
+4
Any news on when the PNG service is likely to go live?

wds

« Reply #80 on: September 06, 2022, 11:19 »
+1
Any news on when the PNG service is likely to go live?

...or even when we will find out when it will go live?

« Reply #81 on: September 06, 2022, 13:07 »
0
Not sure why PNG files we have uploaded and have been accepted are being sold as JPGs until the official launch. A customer may download a file that says it has a transparent background (as a PNG), but in fact they get a JPG that does not have a transparent background until the official launch. Not good for the reputation of the contributor nor Adobestock. Why not let these be downloaded as PNG's from the "get-go"?...would that really harm the launch?...there is no great secret here, competitors know that Adobestock will in fact be offering PNGs, so why the holdback of the files as a PNG? It would be better at least if the files were just not customer visible until the launch instead of misleading the customer who thinks they are getting a PNG but in fact get a JPG.

Good point, but as a rule of thumb I recommend avoiding mentioning the file type or transparency in the title, it's not best practice. These create more noise than benefits, and as you mention, they can lead to customer issues.
It is safer to rely on filters and other browsing options. Your transparent PNG is automatically detected and flagged as such and will be displayed in the given sections when we open them.
For new asset types, and the very case of the PNG launch that we're working on with you, a critical mass is needed across search queries in order to meet customer satisfaction.
The decision to sell them straight away as jpg's was made to ensure contributors would be able to generate revenue from their work without waiting for us to open NPG downloads. Going the other way would not have been fair on our end and might have hurt our sourcing ability.

Hi:

3 questions:

1 - I had 30 png files accepted prepared after initially reading the early discussion here so I put transparent as suggested by the AI and png in all the keywords and some titles. Do you recommend I go back and edit these ASAP?

2 - Although the Christmas leaderboards and other illustrations accepted as png files work with added white backgrounds, if downloaded by non-designer clients as jpgs, they might prefer red or green backgrounds. Should I include a version with colored backgrounds as a jpg file in those instances or will it confuse things?

3 - I did a search for "Christmas ornaments transparent png" today and thousands of files showed up - some showing the grey and white checkerboard and some a white background - the descriptions of those files all included png - so I'm confused - has the png launched or not? And if not, I'm assuming this will launch in time for holiday downloads since I've started with holiday illustrations (non-vector - I use PS) and want to be sure they'll be online as png files in time.

Thanks!

« Reply #82 on: September 06, 2022, 13:43 »
+2
Not sure why PNG files we have uploaded and have been accepted are being sold as JPGs until the official launch. A customer may download a file that says it has a transparent background (as a PNG), but in fact they get a JPG that does not have a transparent background until the official launch. Not good for the reputation of the contributor nor Adobestock. Why not let these be downloaded as PNG's from the "get-go"?...would that really harm the launch?...there is no great secret here, competitors know that Adobestock will in fact be offering PNGs, so why the holdback of the files as a PNG? It would be better at least if the files were just not customer visible until the launch instead of misleading the customer who thinks they are getting a PNG but in fact get a JPG.

Good point, but as a rule of thumb I recommend avoiding mentioning the file type or transparency in the title, it's not best practice. These create more noise than benefits, and as you mention, they can lead to customer issues.
It is safer to rely on filters and other browsing options. Your transparent PNG is automatically detected and flagged as such and will be displayed in the given sections when we open them.
For new asset types, and the very case of the PNG launch that we're working on with you, a critical mass is needed across search queries in order to meet customer satisfaction.
The decision to sell them straight away as jpg's was made to ensure contributors would be able to generate revenue from their work without waiting for us to open NPG downloads. Going the other way would not have been fair on our end and might have hurt our sourcing ability.

Hi:

3 questions:

1 - I had 30 png files accepted prepared after initially reading the early discussion here so I put transparent as suggested by the AI and png in all the keywords and some titles. Do you recommend I go back and edit these ASAP?

2 - Although the Christmas leaderboards and other illustrations accepted as png files work with added white backgrounds, if downloaded by non-designer clients as jpgs, they might prefer red or green backgrounds. Should I include a version with colored backgrounds as a jpg file in those instances or will it confuse things?

3 - I did a search for "Christmas ornaments transparent png" today and thousands of files showed up - some showing the grey and white checkerboard and some a white background - the descriptions of those files all included png - so I'm confused - has the png launched or not? And if not, I'm assuming this will launch in time for holiday downloads since I've started with holiday illustrations (non-vector - I use PS) and want to be sure they'll be online as png files in time.

Thanks!

Hi All,

It's unlikely I will be announcing the launch date in advance. I will however, let you know the moment the feature is live.

No need to edit your files and remove the extra keywords. No real harm in having them there that I can think of.

No, I do not recommend you upload duplicate copies of the same files in jpg format, even with the background color changed.

The files you referenced that appear in search are almost certainly JPG files or Vectors (or files from this new wave of actual PNG uploads) that incorrectly have "PNG" in the title and/or keywords.

Thanks,

Mat Hayward

« Reply #83 on: September 08, 2022, 08:51 »
0
I see this blue ribbon on my dashboard. We don't accept PNG's file with transparent background. I don't undesrtand!

« Reply #84 on: September 08, 2022, 10:14 »
+1
Mat, have few questions. I uploaded few of my best sellers that were isolated on white as png files with transparent background and they got accepted.

New accepted files are still jpegs and they look like they have white background that can be interpreted that I have double files, already sold one of them.

Can contributor get in trouble because of that?

to try to answer alexandersr, my blue ribbon says we NOW accept transparent PNG ("now", not "no")


« Reply #85 on: September 08, 2022, 10:51 »
+5
Mat, have few questions. I uploaded few of my best sellers that were isolated on white as png files with transparent background and they got accepted.

New accepted files are still jpegs and they look like they have white background that can be interpreted that I have double files, already sold one of them.

Can contributor get in trouble because of that?

to try to answer alexandersr, my blue ribbon says we NOW accept transparent PNG ("now", not "no")

No, you won't get into trouble for this. It's only temporary until we unlock PNG downloads to customers. If, for some reason you are flagged somehow feel free to contact me directly to help resolve any potential issues.

I will look into the translation issue raised by alexandersr. Please disregard any message claiming we do not accept PNG files.

Thanks,

Mat Hayward

« Reply #86 on: September 08, 2022, 15:24 »
0
Thanks for all the info Mat!

« Reply #87 on: September 09, 2022, 14:15 »
0
Mat, have few questions. I uploaded few of my best sellers that were isolated on white as png files with transparent background and they got accepted.

New accepted files are still jpegs and they look like they have white background that can be interpreted that I have double files, already sold one of them.

Can contributor get in trouble because of that?

to try to answer alexandersr, my blue ribbon says we NOW accept transparent PNG ("now", not "no")

No, you won't get into trouble for this. It's only temporary until we unlock PNG downloads to customers. If, for some reason you are flagged somehow feel free to contact me directly to help resolve any potential issues.

I will look into the translation issue raised by alexandersr. Please disregard any message claiming we do not accept PNG files.

Thanks,

Mat Hayward

Hi Mat ,
From this, I understand that I can re-upload my vectors as PNG ? that's correct ?

« Reply #88 on: September 13, 2022, 01:18 »
+2
I am very excited about PNG files being available at Adobe given the great success with them at Canva.  When Mat made the anouncement I decided to upload all of my files over the course of three weeks or so (500 files).  Glad to see that were almost all accepted.  However as the service has not yet gone live I am becoming concerned that I have done the wrong thing and perhaps should have waited.  As the days go by I become concerned that my files will get lost in searches.  Hopefully that won't happen and fingers crossed the service goes live soon.  I am debating whether to delete and reupload once the thing goes live.

« Reply #89 on: September 13, 2022, 07:12 »
0
Hola Alexander, yo tambien lo veia asi hace unos dias, al parecer ya lo corrigieron ;-)

I see this blue ribbon on my dashboard. We don't accept PNG's file with transparent background. I don't undesrtand!

« Reply #90 on: September 20, 2022, 04:37 »
0
Can we also upload illustrative editorial?

« Reply #91 on: September 20, 2022, 16:49 »
+2
Can we also upload illustrative editorial?

Thanks for the question. Yes, you can submit PNG files with transparent backgrounds for Illustrative Editorial consideration.

-Mat Hayward

« Reply #92 on: September 20, 2022, 22:26 »
0
Good to hear, thank you.

Can you also submit images with inside transparency, like a beautifully decorated frame of fresh flowers, or food with a large transparency in the center of the image?

Like a frame?

Or Polaroid cut outs with empty spaces to drop your own fotos inside etc,,,,

Or does it always have to be a single object you can grab?


« Reply #93 on: September 20, 2022, 23:09 »
+1
Any news on when the PNG file service will go live?

« Reply #94 on: September 20, 2022, 23:11 »
+2
Good to hear, thank you.

Can you also submit images with inside transparency, like a beautifully decorated frame of fresh flowers, or food with a large transparency in the center of the image?

Like a frame?

Or Polaroid cut outs with empty spaces to drop your own fotos inside etc,,,,

Or does it always have to be a single object you can grab?

Cobalt, I have uploaded and had accepted PNG frame files like you describe.

« Reply #95 on: September 21, 2022, 01:53 »
0
Thank you! That is useful information :)

(issue resolved)


« Last Edit: September 22, 2022, 09:53 by cobalt »

« Reply #96 on: Yesterday at 18:17 »
0
Is there anyway to crop and save a PNG file so it has no transparent container/box(like a circle is just a circle, not a circle inside a transparent box)?
I'm trying to use PNGs as web buttons and the transparent box surrounding the image is being registered. If I create a link it will be active as soon the cursor hits a transparent area of the container, before it hits the actual graphic I want to use as a button.


 

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