Quote from: eyewave on April 15, 2020, 09:21

Quote from: Mumut Greenstripe on April 15, 2020, 02:49
BTW, why haven't we received our payment yet this month? It's 15th now

Just arrived in my account.

Is there a problem with the earnings? I have received mine and it is lesser than it should be. I find that it didn't add in the subscription earning into the total income I received.

I received the black an white answer from Canva, which is surprisingly satisfying for me and will clear any doubts. I edited out the USD number:
Hey Patrick,

Thank you for your response.

We are positive about how Photos Unlimited subscription worked out that we know that including contributor (premium) content in the Canva Pro subscription will yield you better earnings. Canva Pro has far more subscribers which is why we feel confident that you would (at least) double your total net earnings as this starts.

So if you received say roughly the same amount for you March sales - USD$X000 (which should come out by today, the 15th of April), we expect this to be at least double for your April sales (which will be released by May, 15th at the latest). This inclusion to the Canva Pro subscription started on April 6 (SYD) when we sent out the email. The amount is based on your total net earnings - individual license purchases, Canva Pro subscription earnings, and Photos Unlimited subscription earnings.

I hope this clears it up. Let me know if you need anything else.


Voila!

Quote from: Morphart on April 15, 2020, 14:08
I received the black an white answer from Canva...

Great, good to know and good on them.

They have been pretty clear I think, doubts (mine included) were down to past experience with other agencies. Not surprising we have been picking over the email trying to find something underhand given all our past experience with other agencies.

At least they share  the risk with us for 6 months with this move, they enter with money to show us that they believe in this change, I like to be positive, maybe Canva will reach positive move in long term for the contributors not just for them, I hope.

Quote from: Justanotherphotographer on April 15, 2020, 14:55

Quote from: Morphart on April 15, 2020, 14:08
I received the black an white answer from Canva...

Great, good to know and good on them.

They have been pretty clear I think, doubts (mine included) were down to past experience with other agencies. Not surprising we have been picking over the email trying to find something underhand given all our past experience with other agencies.

Nothing underhanded but everyone remember: "Guarantee only applies if you do not remove any photos or elements from your portfolio."

Have you received your payments, nothing here and it is always on time.

Quote from: Mir on April 15, 2020, 23:25
Have you received your payments, nothing here and it is always on time.

Haven't gotten mine either.

Quote from: Uncle Pete on April 15, 2020, 20:52

Quote from: Justanotherphotographer on April 15, 2020, 14:55

Quote from: Morphart on April 15, 2020, 14:08
I received the black an white answer from Canva...

Great, good to know and good on them.

They have been pretty clear I think, doubts (mine included) were down to past experience with other agencies. Not surprising we have been picking over the email trying to find something underhand given all our past experience with other agencies.

Nothing underhanded but everyone remember: "Guarantee only applies if you do not remove any photos or elements from your portfolio."

Yes that's why they are doing it, but at least they have the guts to put their money where their mouth is.

No other agency when making the same sorts of promises about future earnings increases had the guts, and I suspect some of them even knew it was BS they were spouting at the time.

Again, I think they are wrong with regards to the long term prospects for us, but I admire the sincerity and fairness.

Hi, I'm from Canva

Re payment issues:

1. I've heard from the team that March payments via PayPal are delayed due to an issue with FX. An email update will be going out shortly to affected contributors. We're working on making sure you get paid ASAP, and there is no need to contact support.

2. For our contributors on Skrill and Payoneer, you should be receiving two payments (the second one went out today). The sum of these two will reflect the correct amount for March.

Apologies for the inconvenience here. Thank you for your patience and understanding

Quote from: DannyCanva on April 16, 2020, 09:44
Hi, I'm from Canva

Re payment issues:

1. I've heard from the team that March payments via PayPal are delayed due to an issue with FX. An email update will be going out shortly to affected contributors. We're working on making sure you get paid ASAP, and there is no need to contact support.

2. For our contributors on Skrill and Payoneer, you should be receiving two payments (the second one went out today). The sum of these two will reflect the correct amount for March.

Apologies for the inconvenience here. Thank you for your patience and understanding

Thank you. I finally received the correct amount of payment. Canva, you guys are the best!!!

Quote from: Morphart on April 09, 2020, 18:04

Quote from: Dumc on April 09, 2020, 16:12
If their "double earnings" are meant only for subs, we're doomed. No sales since 5th of april. Not something, I'm used too.

Unless most of our earnings are now transferred to subs, if that's the case we'll only know on the 8th-10th of May :-/

Correct, the majority of earnings have been transferred over to subs since April 6th. I know it's not ideal that there's no real time reporting for subs. We wanted to launch ASAP, this is something we're keen to look into in the future.

And just to reiterate what's already been posted here, the guarantee applies to your total earnings, it is literally "make at least 2x what you made in March", as long as you don't remove content.

Thanks for being explicit.  We're all hoping it will be a smashing success!

The proof will come in 'month7' .

Today only 1 download, just 1, just $0.35 earning!!!!! really!!!!!? before i get hundred download in one day, but today just one!!!! have to by exited or happy with this new change? 

Quote from: lima on April 16, 2020, 23:25
Today only 1 download, just 1, just $0.35 earning!!!!! really!!!!!? before i get hundred download in one day, but today just one!!!! have to by exited or happy with this new change? 

What you need to understand is that you will see your April earnings by the 10th to the 15th of May, on the Subscription earning panels. Right now the sales have been normal from the 1st to the 6th of April. The rest, they ''moved'' to the subscription with the new Canva announcement (you will double your March earnings for the next 6 month). I had 10k to 14k download per month. Now I have 2.6k halfway in the month. But I trust to see much higher earnings appear on the subscription part.

And you belive them??? mmmm....

Quote from: Morphart on April 17, 2020, 00:41

Quote from: lima on April 16, 2020, 23:25
Today only 1 download, just 1, just $0.35 earning!!!!! really!!!!!? before i get hundred download in one day, but today just one!!!! have to by exited or happy with this new change? 

What you need to understand is that you will see your April earnings by the 10th to the 15th of May, on the Subscription earning panels. Right now the sales have been normal from the 1st to the 6th of April. The rest, they ''moved'' to the subscription with the new Canva announcement (you will double your March earnings for the next 6 month). I had 10k to 14k download per month. Now I have 2.6k halfway in the month. But I trust to see much higher earnings appear on the subscription part.

April 17 here in the Far East.  No payment for March yet.

Okay payment just received into PayPal.  No email from Canva, and no 'extra' payment.

Does the 'double earnings' apply to March or from April (ie paid in May)?

Same here, just recived my paypal payment from canva and NO EXTRA PAYMENT !!!!!

Quote from: hatman12 on April 17, 2020, 01:16
Okay payment just received into PayPal.  No email from Canva, and no 'extra' payment.

Extra payment by the 10th to the 15th of May for April earnings which are at least x2 compared to March.

Quote from: hatman12 on April 17, 2020, 01:46
Does the 'double earnings' apply to March or from April (ie paid in May)?

Double March minimum for April onward (for six months), so first paid in May

DannyCanva

I applied 2 times to Canva as contributor, both times rejected which is all fine by me, but then few days ago I find dozen of my images selling on your site via Getty image partner.

Not contributor friendly at all.

Quote from: lima on April 17, 2020, 02:28
Same here, just recived my paypal payment from canva and NO EXTRA PAYMENT !!!!!

Quote from: hatman12 on April 17, 2020, 01:16
Okay payment just received into PayPal.  No email from Canva, and no 'extra' payment.

The "extra payment" you will get next month (may), it says in the e-mail.

Quote from: Morphart on April 15, 2020, 14:08
I received the black an white answer from Canva...

Thanks!