Yes, I sent three emails to Alamy. First two were making inquiries. The last one was to report the fraud.

I am pretty certain it was fraud, because my payment email was removed, and payment method became bank transfer. Alamy has never had my banking info.

Do you know how Alamy would deal with issues like that?

It's the end of 9th working day now.

This has never happened to me since I became a contributor more than a dozen years ago. I worry that my account is somehow compromised.

I can not find the page where you can choose your payment method. Does anyone know?

I am using different emails for communication and payment.

From my own experience, I know FAA is not instant money.

Just looked at my sales in August, all of the sales are from images 8-10 years ago.

I don't participate in FB, Instagram, or Twitter. I don't spam my family and friends with my images. Occasionally I share a link or two, solely because I thought they might be interested in the image.

Very rarely my friends bought my images, maybe 3-4 times in the past 10 years.

Actually I just took a look at my Alamy sales. In terms of money, my August FAA revenue is far more than what I have received from Alamy from January to August.

Just thought these info might be helpful so you can decide if FAA is for you.

Something must have happened this month. I have made quite a bit of sales which probably equals what would I get from Alamy in one entire year.

I had far better days. But these days have not repeated themselves in recent years.

Personally I have always been happy to pay the annual fee and never had a year that I did not make some profits.

For the fun of it, my three 

https://fineartamerica.com/contests/billboard-contest-2021.html?tab=vote&artworkid=7735549

https://fineartamerica.com/contests/billboard-contest-2021.html?tab=vote&artworkid=27753377

https://fineartamerica.com/contests/billboard-contest-2021.html?tab=vote&artworkid=35103160

Sorry, I still cannot upload.

What is my userID?

I have tried my old user ID, and the new "Screen Name" which was given to me by Abobe, and my email address. None of it works.

If you are logged into your contributor account, at the top of the browser window, after the "St Adobe Stock" on the left, you should see, reading from left to right:

Dashboard  Uploaded   Files  Insights  Contributor Account            Upload Buy (your name) Adobe logo

Click on Upload

Hi Jo Anne, thanks a lot for your help!

Yes, I can see the black "Upload" tab, it gives me a drop-down menu in which the video section is just a submission guideline.

Where do I get "Generate new password"?

I would greatly appreciate if someone can give me a link to generate a new password for sftp.

Also it looks like Adobe has given me a new user ID. I wonder, for the purpose of sftp, should the new user ID be used or the old one?

I have emailed Adobe support but not heard back.

Many thanks!

LOL, after I posted the initial message, the cleared balance appears to be normal today. 

Sue, the only photography forum I participate is this one. 

Hi Matt,

Please ignore the private message I just sent you. The issue is resolved.

It does not seem to be possible to send you a second message through the sitemail. Or maybe I just don't get it.

Sorry everyone.

Quote from: Orchidpoet on May 18, 2021, 18:56

The question is, do they still allow us to place the images as RM? If RM does not exist, then they should inform us.

And why did we get the notice about having them investigate use for exclusive images, if there aren't going to be exclusive images?

"If you're in that income group, congratulations, but by far the majority of suppliers do not have that value of sales from Alamy, so will get "Gold"/40% and the lower earners, under $250pa, will drop further, to 20%."

Really, so the incentive for people to upload more will be, we're paying you 20% less for your work? More like a punishment or desire to weed out low earners?

Every image that I haven't bothered to upload to Wirestock and click Alamy will now be included there, instead of my uploads to Alamy for myself. That way I'll get the higher commission and give WS 15% of that. Simple math, I'll make more!

That's a good point.

At least for now, it is not difficult for me to generate $250 sales in a year. If the income declines more, I will not be there either.

I hope Alamy will not make it more and more irrelevant.

If our contract allows us to designate our images as RM, if Alamy sells them as RF, it's Alamy in breach and not us. I doubt if it is the case. I suspect their will merely make the a very generous RM term.

I don't see where the terms for the exclusives.