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Messages - Nikovsk

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251
Shutterstock.com / Re: SS not reporting sales!
« on: August 22, 2014, 15:13 »
You base your proof only on the wrong numbers in the gallery stats. If those files would not show zero, you would not have detected anything.

Can you be sure that these files (showing zero downloads in gallery stats) have never reported a sale? I.e. have you checked every single day since upload of the file(s) in question in the earnings tab (to my knowledge that's the only way to really see if a specific file was downloaded on shutterstock)?

If not, maybe those sales have been reported, but "only" the numbers of the gallery stats are wrong.

True, files with 1+ downloads are nearly impossible to track and nobody could prove anything only with them. But yes I check stats every day, and new images with no sales are easy to follow, specially with a small portfolio. Sales were never reported unfortunately.

252
Shutterstock.com / Re: SS not reporting sales!
« on: August 22, 2014, 13:10 »
Great speech. Still doesn't explain keywords for unsold files.

253
Shutterstock.com / Re: SS not reporting sales!
« on: August 22, 2014, 09:46 »
Well I have 7 images among 55 with 1 download. That's not including the images with 1 download in the middle of 2's, 2 downloads in the middle of 3's and so on. This has potencial to be over 20% of sales. All that in only 5 months.

254
Shutterstock.com / Re: SS not reporting sales!
« on: August 22, 2014, 09:38 »
*sigh* After clicking through 30+ pages, I found 4 images (among 600+), some of them even listing the keyword with which they were downloaded. Still, to me this suggests a more innocent explanation, like promotional use...

Thanks for your feedback (+1) so now we can be sure there are files downloaded and not reported.
I didn't agree to sell images for free.

255
Shutterstock.com / Re: SS not reporting sales!
« on: August 22, 2014, 08:57 »
So you don't have any 0 downloads image in the middle of the 1's in Image Gallery Stats?

256
Shutterstock.com / Re: SS not reporting sales!
« on: August 22, 2014, 08:52 »
In my observations I took files from the same batch, where time is not a factor. Other contributors are having the same results and so would you, if you take the time to look into your files.

You see, I did. I have 3457 files in my SS portfolio, 2606 of which have sold at least once. My "undiscovered" tab contains 851 photos, exactly as it should - so color me unconvinced...

That's because you counted from the end of the 1 files in Image Gallery Stats. If you would be so kind to find a 0 downloads image in the middle of the 1's and search it like a buyer in undiscovered you won't find it there.

257
Shutterstock.com / Re: SS not reporting sales!
« on: August 22, 2014, 08:43 »
I have to say, if you don't know the parameters for a file to qualify for the undiscovered tab, it is a long shot to conclude that sales are not being reported, when a file doesn't show up there.

First because some time ago when you moused over undiscovered it said "be the first to download these images". Second because all my sold files do not appear in the search. Third because all the unsold files are there, except those that are messed up in the Image Gallery Stats. I believe I have a strong case here.

Now let's wait for SS to come here and we'll take it from there.

258
Shutterstock.com / Re: SS not reporting sales!
« on: August 22, 2014, 08:28 »
There is also a time factor to be considered. My Image Gallery Stats page says that it's only updated once per day, which might be an explanation for the TO's observations.

To be honest, I find it rather courageous to use a title like "SS not reporting sales!" based on the evidence of a beta tool - at least put a question mark there...

In my observations I took files from the same batch, where time is not a factor. Other contributors are having the same results and so would you, if you take the time to look into your files.

The real question is: why unsold files are not appearing in the undiscovered search?

259
Shutterstock.com / Re: SS not reporting sales!
« on: August 22, 2014, 04:04 »
Image Gallery Stats is Beta
A beta version of a software is far to be a fully working version, so what can we expect of it?
How can you think that it is reliable?

Probably somebody did not yet understood what is the Beta version of a software
http://en.wikipedia.org/wiki/Software_release_life_cycle


So their whole search is Beta? It could be something like what happened to P5, but it's going on for so long that I don't know what to think of. It could be special buyers getting content for free. Who knows? Until we get a detailed explanation from the SS guy, I won't pretend everything is fine.

260
Shutterstock.com / Re: SS not reporting sales!
« on: August 21, 2014, 19:33 »
I completely agree. Something is wrong. Today and yesterday were like weekends. I am 50-80 percent lower than my average.

Mantis, I don't think the unreported sales are that relevant. From my data it's about 10% of sales maybe? And it's not new, this has been going on at least for 3 months.


I see clips appear on that cute little map that shows where sales are made and I never see the cute little entry on the sales grid. I wondered about this lately.

Zeus, I don't remember ever seeing these suspect images showing up in the map.


Since it was introduced the Image Gallery Stats has been buggy and it's still listed as a beta function, I wouldn't put much faith in the numbers it displays. As to whether all sales are being reported or not I have no idea.

Fair enough. But I have a recent series of 5 images which only one was sold. When I do an "undiscovered" search on SS like a buyer, why only 2 images show up instead of 4? That's 2 unreported sales right there.

Either their whole search system is buggy (which I doubt) or sales are not showing up.
Try it with your own images. This is really worrisome.

261
Shutterstock.com / Re: SS not reporting sales!
« on: August 21, 2014, 18:31 »
The easiest images to spot are the ones with 0 sales in front 1 sale on the "Image Gallery Stats" tab when you sort by total purchases. Then check your "Image Gallery" sorted by undiscovered and you won't find those files there.

262
Shutterstock.com / SS not reporting sales? - Solved
« on: August 21, 2014, 18:05 »
Today I came to the conclusion that SS is NOT reporting all sales. Here's why:

1 - When I go to the Image Gallery Stats and sort by downloads, it's not really in order. There are files with 0 sales in front of files with 1 sale, files with 2 sales in front of files with 3 sales and so on. No big deal so far.

2 - In my Image Gallery sorted by Popular, I have files with 0 downloads side by side with files with 1 download, being both recent images uploaded in the same batch. Ok getting suspicious now.

3 - Again in the Image Gallery sorted by Undiscovered, those same files with apparently 0 downloads DO NOT appear in the search, meaning they were sold.

Rest assured that I have nothing in the Delayed Earnings tab.

This must be investigated. Check your own stats and you will probably see the same for some specific images. I first noticed a few months ago but thought it was just a one image bug - and after checking again I'm pretty convinced this is happening.

I would like to hear an official explanation for this.

263
Dreamstime.com / Re: DT Review Madness
« on: August 19, 2014, 11:19 »
I know their similars policy and I agree with it, but skipping the queue to reject 7 whole batches for the same reason is ridiculous. I only received a generic answer from them so I'm putting Sleepytime to sleep, and also BS/CS.

264
Now back to the topic, yes SS rejects all my photos for Composition and Poor Lighting, the two most subjective reasons. What I'm doing is working more with illustrations there (SS accepts 100%). Photos are going only to IS and FT where they are accepted and sell well.

265
I think if there was a limit of 10 keywords per image, results would be much more relevant.

266
Shutterstock.com / Re: New to Shutterstock.
« on: August 18, 2014, 05:58 »
You can but there is no guarantee that they'll be accepted the second time.

267
iStockPhoto.com / Re: IS august sales
« on: August 17, 2014, 13:58 »
In march/april I was selling 5 images a month with 250 files. I have doubled the port and now selling 2 images a month. This is most likely the effect of the new IS subscriptions. The PP is still doing ok and overall earnings are increasing, but people used on getting credit sales will be heavily affected.

268
Dreamstime.com / Re: DT Review Madness
« on: August 16, 2014, 13:43 »
SS, CS, BS accepted them all.

SS accepted them all ???
Hmmmm, so ss finally fired atilla the 100% rejection warlord n dreamstime is now where the slaughter is, huh? :o   my condolences Nikovsk

Have you read the topic? They jumped queue lines and rejected 100% it's probably a bug.
Anyway too many posts already, will come back when I have a reply from them.

269
Dreamstime.com / Re: DT Review Madness
« on: August 16, 2014, 13:22 »
I edited out the irrelevant part of the topic that everybody is posting about.

I'm not sure people understood it correctly.

You know when you upload a batch, they say "120 hours to be reviewed".
So I had many small batches, so let's say 15h, 30h, 65h, 80h, 95h, 110h, 120h left for review.

Well they skipped all that and rejected every image all at once. That never happened before.
To answer your question - nope, I've never seen them act this way (review so many dates at once).  Maybe ask in the DT forums.  And WERE they similar?

Thanks. Some images could be consider similar for DT, but certainly not ALL of them. There were many different subjects. SS, CS, BS accepted them all. FT accepted some. I think it has to be a bug - problem is my acceptance rate crashed, don't know if they use it for search placement.

270
FT search is the most unstable of all. You can have a file on the top and if you upload another image of the same subject, the new image reaches the top without even selling and the top selling image goes to the second or third page. My new files sell greatly and the best sellers all of a sudden disappear and never sell again.

271
Dreamstime.com / Re: DT Review Madness
« on: August 16, 2014, 11:38 »
It's alright Coffee, I didn't take it personally. I contacted DT, let's see what they answer. But I'm probably dropping them anyway to focus on the Top 3. The return is not there for a port of my size and I think I'll produce more if I don't get distracted with the low earners.

272
Great data you have there, but since 2007 your revenue is pretty much going sideways.
I imagine you're uploading regularly, so yeah they're losing market share.

273
Dreamstime.com / Re: DT Review Madness
« on: August 16, 2014, 09:58 »
I edited out the irrelevant part of the topic that everybody is posting about.

I'm not sure people understood it correctly.

You know when you upload a batch, they say "120 hours to be reviewed".
So I had many small batches, so let's say 15h, 30h, 65h, 80h, 95h, 110h, 120h left for review.

Well they skipped all that and rejected every image all at once. That never happened before.

274
Dreamstime.com / Re: DT Review Madness
« on: August 16, 2014, 09:18 »
Ok but back to the topic, I would appreciate some feedback if they reviewed all your pending files today and if yes how was the acceptance rate. Cause if it's still normal for everybody this was personal.

275
Dreamstime.com / DT Review Madness
« on: August 16, 2014, 08:54 »
I'm quite shocked by DT today. I had 70 files pending in the queue, uploaded daily in small batches. So instead of reviewing batch by batch once a day, they decided to simply reject everything (100%!) all at once for being "similar". Just for comparison, I had a 95%+ approval in SS with those images. While some may indeed be similar, also completely different subjects were smashed all together.

Does anyone else experienced this today?
Is this their new policy to reduce the review times?

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