Excellent news. My oldest (of several) pending payments date back to November 2013. Now let's see if they can pay me before the year laps.

I really hope this complexity of calculation is not intended to be used it in future to hide something from us? I can see no other benefit of confusing the calculation of our royalty. 

I also don't have a problem with SS or any other agency for that matter, even Envato before the last two batches. Running at an average acceptance rate of 95% on all agencies. 

I am doing this since 2006 and all I am sayings is don't over react by a sudden high rejection rate. I have experiences spells like these on most of the other agencies at some point in time. In most cases the problem will resolve itself. The biggest cause of this is often a few individual reviewers that are over critical and they will eventually align themselves with the norm of accurate reviewing or they are being replaced.

I generally don't have a problem with rejections, but suddenly a large number of totally irrational rejections in the last two batches. I guess some new (inexperienced) reviewers were appointed. I usually can't be bothered to query the rejections. In my experience these types of problems are temporary and will resolve itself over time. When that happens I will simply re-submit those rejected images. 

• Subscription plan = Daily Limit
• Download Pack = Total Download Limit

In other words another attempt to disguise a credit package as a "subscription" in order to pay us a lower royalty. Is it a coincidence that I see a drastic reduction in my "credit sales" in favor of "subscription" sales?

Anglee

I just submitted yet another ticket to support with the following message:

"I submit images on a weekly basis, primarily to ensure a constant, evenly spaced addition of images to my portfolio. It is thus a concern to me to notice that once again none of my EVO submissions were reviewed for the last 50 days. I have several batches of EVO images pending since 27 April. This is an on-going problem, always with the same excuse as to why they were not reviewed. The EVO collection is the premium collection and I feel this must be treated as such by 123RF, especially with regard to reviewing. Can you please look into the problem."

Why do 123RF ONLY review EVO submissions after a request to do so? This is an ongoing problem for a long, long time. Please this needs to be resolved.

Same here. The owes me more than 260€.

Trying to close my account for more than a year now. Absolutely no response from them and no way to delete my images. Those that are not with Vivozoom - stay away from them as far as you can. 

Despite promises of resuming payments still nothing. I have several pending payments going back as far as November 2013 (almost 6 months now). I am losing hope of them ever recovering.

I opted out 2 496 files.

Thank you Robert for the detailed explanation. I think if every agency care to explain/clarify concerns a lot of conspiracy theories will be prevented.

Having said that I think if Panthermedia want to compete with the bigger agencies they need to do something different from the bigger agencies, not just simply trying to follow/mimic them. Why?  The whole principle of subscription sales is VOLUME. For the contributor the subscription model is a compromise: accepting low royalties per download in exchange for volume. So when a small agency introduces subscription plans, especially with very low royalties, without the volume they are going to lose contributors and buyers (because of a lack of new contents which is important for the subscription model).

Panthemedia is one of my biggest disappointments of 2013/14. I joined them May 2011 and although the sales volume was always low the sales were always for decent money that justified the cumbersome upload procedure. However, those sales have disappeared completely and all that I get lately are subscription sales that average € 0.19 per download. Even the occasional non-subscription sale is for a ridiculously low amount.  Low volume and rock bottom royalties are the new Panthermedia. Needless to say I stopped uploading and if I don't see an improvement soon I will close my account.

Quote from: stockphoto-images.com on February 19, 2014, 11:07

Quote from: Eco on February 19, 2014, 10:58
Still waiting for my payment that I requested 30 November 2013. 

Ouch. How many times did you contact them directly?

My previous request was paid after 3 months. I did not contact them yet - just waiting patiently.  To me it is clear that they experience financial difficulties. I am not unreasonable, but if this continues without any improvement I will cancel my account.

Still waiting for my payment that I requested 30 November 2013. 

Quote from: Jo Ann Snover on December 19, 2013, 14:55
My payment arrived too. Thank you

Unfortunately I cannot say the same. Still waiting for my Moneybookers / Skrill payment. 

They still sell, but they don't pay. My pending payment is now approaching 3 months. 

Quote from: mlwinphoto on October 21, 2013, 01:32

Hey iStock, you listening (or reading)?  Contributors, myself included, who have stopped uploading but will reconsider if you can get those images onto the partner sites.....time to get things moving again, perhaps....??

I though the connector was broken and no new images from IS are transported over to Thinkstock for months now.  Just today as mentioned by someone else in this thread I discover that all my new images are already on Thinkstock, but in a new account. When I search Thinkstock on my "real name" it shows the same number of images for months now. However, when I search on my "IS login name" I find all my new images, even those accepted less than a week ago. I just hope they keep track of my sales there with this duplicate account. With their track record I am always concerned that some sales may be lost in the reporting.

My experience exactly and even worse is that I have a pending payment since August.  Uploads disappearing, no reviews and no payments - I think a closure is eminent.

QuickTime movie, H264 codec at 100% quality will reduce the file size significantly and H264 is accepted by Fotolia.

Huge preview images with the watermark virtually invisible. Who needs to buy anything from them if you can simply download the image at a useful size?

Anyone tried to upload images to their EVO collection?

Uploaded images make it to the Processing Queue, but when I check back after several hours all the files are listed with a red error message "Failed to complete processing - Not valid image type". The only option then is to remove them. However, even the "remove" function is broken, because after I removed them and checked back again later all the files are still listed with the red error message. I tried both the web uploader and FTP - no difference.

123RF is now off my upload list until they can fix their website.

Thank you myaartist. That make sense.  Just waiting for official confirmation that this was indeed the case.

Anyone else noticed a problem with reporting footage/video sales on SS lately? This is the message send to SS support. Still waiting for an answer.

"Just want to find out if footage sales are reported accurately or if there may be a bug? Yesterday I observed the thumbnails of three of my video clips displayed on the "world map" of latest downloads. Yet, 12 hours later none of those clips are reported as sales. In fact I did not have any footage sales for a few days now. The images displayed on the world map of latest downloads at the same time as my video clip thumbnails all appear under my earnings summary, but none of the footage sales. Is there an explanation for this discrepancy?"

Thank you for the kind words Microstock Man

I also had a $75 single download for this image:

http://www.shutterstock.com/pic.mhtml?id=61142929

I don't understand how "sensitive use" can apply to that particular image, but I am not complaining about the $75. On that particular day (17/12/2012) I had no less than 6 single downloads for large amounts, though not all of them $75.