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Shutterstock down - again ?!?

Started by Poncke v2, May 17, 2013, 17:06

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mlwinphoto

What I'm seeing:
Firefox--can't access site at all
Safari--can get to log in page but no further

This has been going on (for me) since Saturday.  For those of you who can access the site is there any mention of a problem in the forums?

marthamarks

Quote from: mlwinphoto on August 05, 2013, 15:57
What I'm seeing:
Firefox--can't access site at all
Safari--can get to log in page but no further

I use Firefox and can't get in at all.


Quote from: mlwinphoto on August 05, 2013, 15:57
For those of you who can access the site is there any mention of a problem in the forums?

+1  Good question!

gbalex

Have you tried deleting your cookies?

EmberMike


Shutterstock is definitely down right now.

WarrenPrice

Yep... Chrome just quit working too.

Dark_Angel


Jo Ann Snover

I can't get to shutterstock either, but downforeveryoneorjustme says that it's just me - that shutterstock.com is up. Not sure what to make of that.

marthamarks

Quote from: gbalex on August 05, 2013, 16:00
Have you tried deleting your cookies?

Nope, haven't tried that. But... I don't think we're all having trouble with our cookies at the same time.  ;D ;D

Ron

Quote from: jsnover on August 05, 2013, 17:18
I can't get to shutterstock either, but downforeveryoneorjustme says that it's just me - that shutterstock.com is up. Not sure what to make of that.
shutterstock.com is the buyer side, submit.shutterstock.com is contrib side.

riffmax

#159
Never mind.

Ron

Quote from: riffmax on August 05, 2013, 17:20
Here, too.  Not via IE or Chrome.

Guess everyone will be reporting lousy sales for today!
Why? The buyer side is working.

WarrenPrice

Looks bad... everything is down and they took BigStock with them.   :(

Ron


marthamarks

Quote from: Ron on August 05, 2013, 17:19
Quote from: jsnover on August 05, 2013, 17:18
I can't get to shutterstock either, but downforeveryoneorjustme says that it's just me - that shutterstock.com is up. Not sure what to make of that.
shutterstock.com is the buyer side, submit.shutterstock.com is contrib side.

submit.shutterstock.com is what I'm trying on, since it's my bookmark to submit there.

I just tried shutterstock.com  and yes, it works fine.

Could it be that's the answer to why some "can get in" and others can't.

marthamarks

I just tried "submit" again and it worked. Looks like we're back in business... for a while at least.

Yure

Now it's up (both submit and www), an BS too.
They were down just a few minutes, but I've lost 2-3 billions. Someone has to pay for this!
:)

marthamarks

Quote from: Yure on August 05, 2013, 17:25
but I've lost 2-3 billions. Someone has to pay for this!
:)

+ 1  Me too, Yure!

WarrenPrice


Jo Ann Snover

Quote from: Ron on August 05, 2013, 17:19
Quote from: jsnover on August 05, 2013, 17:18
I can't get to shutterstock either, but downforeveryoneorjustme says that it's just me - that shutterstock.com is up. Not sure what to make of that.
shutterstock.com is the buyer side, submit.shutterstock.com is contrib side.

I'm well aware of that.

I meant shutterstock.com - although I do care about the contributor side, I'm more concerned when the buyer side isn't up.

However they're now up for me

Yure

Quote from: marthamarks on August 05, 2013, 17:26
Quote from: Yure on August 05, 2013, 17:25
but I've lost 2-3 billions. Someone has to pay for this!
:)

+ 1  Me too, Yure!

OK, class action! :)

Now it seems fully operative.

anthonycorreia

Hello all,

We received emails about this recently and would like to thank you all for taking the time to either post and/or email us your concerns.

Feel free to report issues via our new contributor Contact Us page http://submit.shutterstock.com/contact/ and also via email: [email protected] -- at any time.  We are here to assist you.

Sincerely,
Anthony Correia
Director, Contributor Success
Shutterstock|Bigstock

marthamarks

Quote from: anthonycorreia on August 05, 2013, 17:42
Hello all,

We received emails about this recently and would like to thank you all for taking the time to either post and/or email us your concerns.

Feel free to report issues via our new contributor Contact Us page http://submit.shutterstock.com/contact/ and also via email: [email protected] -- at any time.  We are here to assist you.

Sincerely,
Anthony Correia
Director, Contributor Success
Shutterstock|Bigstock

Bu... Bu... But... what happened?

Ron

#172
Quote from: jsnover on August 05, 2013, 17:30
Quote from: Ron on August 05, 2013, 17:19
Quote from: jsnover on August 05, 2013, 17:18
I can't get to shutterstock either, but downforeveryoneorjustme says that it's just me - that shutterstock.com is up. Not sure what to make of that.
shutterstock.com is the buyer side, submit.shutterstock.com is contrib side.

I'm well aware of that.

I meant shutterstock.com - although I do care about the contributor side, I'm more concerned when the buyer side isn't up.

However they're now up for me

Forgive my ignorance, I should have known. I just wanted to help, but forgot you would know the difference.

A freaken vote down for an honest apology. W.T.F ?

tab62

This string is like the stock market- It's up! No, It's down! No, It's up... ;D



gbalex

Quote from: marthamarks on August 05, 2013, 17:19
Quote from: gbalex on August 05, 2013, 16:00
Have you tried deleting your cookies?

Nope, haven't tried that. But... I don't think we're all having trouble with our cookies at the same time.  ;D ;D

If ss changed them on their side and yours have not been updated it can sometimes create conflicts.  I tend to agree with your but it is worth a try and can get rid of old crap from third party's that they are not currently using to track us!