It depends on the image. If you can identify and correct the specific technical issue it's generally OK to resubmit one time. If you are unsure what the technical issue is, I recommend you post the image here and ask for some feedback before resubmitting.

-Mat

Whatever you did to your Adobe importing system, you broke it. We import data with CSV metadata and since your update, there are random files that don't read from metadata correctly. It even gives completely wrong keywords.

Please send me an email with specific details and I'll look into this.

email: [email protected]

thanks,

Mat

Hi Mat and all,

What is the difference between this new feature and the way whereby I can insert all keywords, copied from elsewhere (e.g. notepad or other keyword management program), into the first keyword box and clicking "enter"? In this way all keywords will be automatically inserted each into individual box. That's what I've been doing for quite a long time and I don't see how the new feature is anything more new than that one.

Also, I remain somewhat disappointed that this new feature doesn't appear to allow editing keywords (and titles) in a batch mode, so that I could keyword several similar images from the same photobatch at the same time. Unless I miss something. I think that's the feature that would be the real time-saving tool.

You are correct, you could always paste from a list of keywords into the top box and press enter or tab to distribute them. You could not copy your list of keywords however. In my workflow I would use the auto-keyword recommendations, add my own keywords and sort in order of relevance. If there were other images in the series that could use the same keywords there was no easy way to copy the list and apply it to other images. Now you can have the best of both worlds. If you prefer the keywords boxes they are still there and nothing has been changed. Simply ignore the toggle switch.

-Mat

Hello everyone,
 
One of the top requests we have received since launching the Adobe Stock Contributor Portal has been to make it easier to copy and paste keywords from one image or keyword list to another. I'm very happy to announce that as of today that request has been completed.
 
Upload your latest and greatest work (if you don't have any...get out and start shooting!) and work your way to the uploaded files page. You should see your uploaded files and the keyword boxes as normal. Just below the title box and above the top keyword box you will now see a toggle switch labled "paste keywords." Click here and instead of individual keyword boxes you will see everything listed out in one list so you can copy everything to paste elsewhere or you can paste other keywords here as you wish.
 
If this is your preferred method of adding keywords the default will remain as you leave it. Keep in mind that the Adobe Stock search engine still puts a greater emphasis on the first 7 keywords. Personally, I find it easier to sort and move keywords to a different order using the original keyword boxes so you may find yourself toggling back and forth.
 
I hope you like the change. Please keep your suggestions coming, we read them all and are working hard to make the Adobe Stock Contributor Portal the best upload experience in the industry.

Cheers!

Mat Hayward

And still there. Matt are you not going to comment on this? What possible excuse is there for letting this blatant theft go on for this long? The thief (and adobe) will be making a small fortune off of this theft given how much these sorts of file sell. Not good. You should try contacting adobe corporate over this if their stock side aren't responding.  A company that makes its living off of creatives should be first on this stuff, not dead last. Get on twitter and reddit too.

I'll look into this. Will the OP please forward the original DMCA request to me? Email: [email protected]

Thanks,

Mat

I prefer to upload via Fotolia side. 
Today I am having to log into every website everywhere, I assume because of a browser update.
Using old links to indexing page on Fotolia, it still takes me to this Adobe pop up.  Grr.  Thee seems to be no way to get signed into the Fotolia side.  If anyone has ideas, I woyld appreciate it.  I prefer the Fotolia interface.

Assuming your contributor account is active and in good working order, what you are experiencing is likely a popup page intended for customers. Since your browser was updated it likely doesn't recognize you as a contributor.

On that popup message page, scroll to the bottom and click the link that says you want to continue on to Fotolia and you should be fine.

-Mat

That is very strange. I haven't seen or heard of this bug. If you could create some screen shots and email them to me with your browser information, I'll ask the engineering team to take a look. My email is [email protected]

thanks,

-Mat

I tried access to my account as contributor (with fotolia credentials). A message told me that I must have to reset my password due an anomalous traffic around my account. they send me a link. Password resetted. New access with new password and they show me a form were I must insert my birth date; I did and the page told me: Access denied "You are not elegible to use this product or service due to the Service Usage Requirements".
I can in Fotolia but i can't in Adobe Stock?
Anybody can help me?
Thank in advance

Please submit a support ticket so we can look into this for you. If you can't access the portal at all to click the contact us page you can email [email protected]

-Mat

Sounds great!

I don't know if it's a general problem, but I tried to select one image to be my profile cover, which worked, but when I picked a different one as I didn't like how the first choice crop looked, I still have the original choice showing (tried another browser in case there was something messed up with the cache, but it showed my first choice as well).

Can anyone else change the profile picture and get it to show? It appears to take a while to update. I now see pick #2 (which I have changed as it still doesn't look good), but I expect to see pick #3

Suggestions that would make this feature much easier for contributors to use include: searching portfolio by keyword; allowing shift-click or select all to easily add groups of images; ability to pick the image that represents a collection; moving and scaling image to fit in the portfolio window (like Facebook does with a cover photo); seeing a count of images in a collection; seeing which collections an image is in when you view it in the contributor side of things

Thanks for the feedback and great suggestions Joanne, I'm sharing your comments with the team. There is a delay when updating the photo as you've noted. This is expected behavior right now but again, your comments are appreciated.

-Mat

@MatHayward: adobe stock auto-keywords is disaster, how to turn it off?

Upload an image with metadata embedded and the system won't generate auto-keywords. If you don't want to do that and you don't want any of the auto-keywords generated then simply click the button under the keywords that says "Clear All Keywords."

Having explained that, I would still encourage others to take a fresh look at the auto-keyword tool. I've been playing with it lately and have been more and more impressed with the results. It's definitely not perfect but it's learning and evolving. In many cases it's doing a better job than I would have done on my own.

-Mat

Mat knows.  It's a bug.

Yes, the engineers are aware. To my knowledge it's specific to Safari. If you try a different web browser you should see the dates listed in the contributor portal.

-Mat

When you have successfully synced your existing Fotolia account with Adobe Stock it doesn't matter which site you upload through. All approved content will be in your portfolio at both sites automatically. It's important you DO NOT submit the same content through both Adobe Stock and Fotolia. That would be redundant and could get your account flagged for spam.

Your sales from both sites are shown on both sites simultaneously and automatically. No additional action is required. It's simply a matter of preference which sites experience you like better that should determine which you use.

If you created an Adobe Stock account and uploaded content...if you can see the approved content in your Adobe Stock portfolio but not your Fotolia portfolio that means you created a new account and did not sync with Fotolia. To confirm this, find an image ID number in your Adobe Stock portfolio and type it into the search in Fotolia. Click the contributor portfolio icon adjacent to the Fotolia image you see and confirm if it's your main Fotolia account or is only showing content you submitted to Adobe Stock. If the latter, then submit a ticket to customer service through the Adobe Stock Contributor Portal and include your Fotolia information so we can look into it and possibly remove your new Adobe Stock account so you can try and re-sync.

-Mat