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Messages - MatHayward

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1051
Adobe Stock / Re: Poor $ week on fotolia
« on: May 24, 2018, 16:09 »
Hello Matt and people.
In Fotolia's statistics on views, are the views of the two sites, Adobe and Fotolia?
Thank you

No, the view statistics on Fotolia are only referencing Fotolia views. We do not have a view tracker in Adobe Stock at this time.

-Mat

1052
Adobe Stock / Re: Poor $ week on fotolia
« on: May 24, 2018, 11:39 »


No, this is not true. All accepted files uploaded to Fotolia are automatically online at Adobe Stock and all content uploaded via Adobe Stock that is approved is automatically online at Fotolia.





Why did we sync then?

All new contributors only have the option to use the contributor portal. While it still has a long way to go, the majority of our engineering resources directed at the contributor experience are pointed at the contributor portal. It's entirely up to you which UI you prefer but as time goes on the Adobe Stock Contributor Portal is getting more intuitive and easier to use.

It's good to sync so you can determine for yourself which option is better. If you prefer Fotolia then no harm in syncing and sticking with Fotolia.

-Mat

1053
Adobe Stock / Re: Poor $ week on fotolia
« on: May 22, 2018, 11:30 »
Does account syncing influence sales in some way?
Yes,
if not synced, your files won't appear at Adobe site.

No, this is not true. All accepted files uploaded to Fotolia are automatically online at Adobe Stock and all content uploaded via Adobe Stock that is approved is automatically online at Fotolia.

Syncing your account does not impact your sales or search visibility. I was only asking out of curiosity.

I've noted all of your comments. I consider the feedback in this forum to be one of the most valuable and effective tools I have in communicating the needs of contributors all around the world to the Management team at Adobe Stock. While I can't always respond in detail to each post, please note that I am reading your comments and referencing them whenever I can in an effort to drive change to improve the experience for contributors.

Thank you very much!

Mat

1054
Adobe Stock / Re: Poor $ week on fotolia
« on: May 22, 2018, 11:26 »
my may sales incredibly down on fotolia, my weekly rank constantly down, almost 50% down in two weeks, this situation is very frustrating...

I am following this thread with interest. I'm seeing growth in many accounts but would like to understand why some of you are not.

@Madman will you answer the following questions for me please?

How many files are in your account?
How long has it been since you have submitted new content?
When you most recently submitted new content, how many files did you submit?
Have you synced your Fotolia account with Adobe Stock yet?
If not, why not? 

Thanks,

Mat

Thanks for your care Mat, a few years ago, my earnings were constantly increasing on fotolia, but over the last few months, it is getting down... maybe I need to work much harder now for sell more images...

I have over 5000 images on my fotolia account,
I am constantly uploading files to fotolia,
last few days ago I uploaded about 50 images (not exactly sure)
Ive synced my Fotolia account with Adobe Stock Immediately after you say it,
I never tried to go into the adobe portal before.

It sounds like you are doing everything right. Consistent uploads is key to getting regular sales. Of course the quality and subject matter you are shooting makes a difference. It's critical that we all continue to evolve our style to keep up with the changing trends of stock. What was popular five years ago might be considered cliche today. I have no idea what your work looks like, I'm only stating in general terms.

Two main things Adobe Stock customers are looking for...authenticity and diversity. We no longer need images of two white guys wearing suits and shaking hands in front of a seamless white backdrop...real people with real expressions, doing real things in real locations is what I'm finding sells consistently.

If you haven't already read the blog on the 2018 visual trends, I highly recommend you do so to get an idea of the type of content we are looking for: https://blogs.adobe.com/creative/worlds-eyes-2018-visual-trend-forecast-adobe-stock/

Good luck!

Mat



1055
In a recent shoot, I just bought a new camera (Nikon D3400) and accidentally hit the button to adjust the exposure for one of the programmable modes. Also I just started out with photos and previously was doing video with a SONY. I look through the eyepiece, and it was a bright sunny day, so I did not notice that the exposure was being darkened quite a lot, until I did an image review, which I do after about 25 or 30 photos.

so my question is... if the exposure is adjusted by the camera using the manual function to adjust it, and it is quite dark, will there be any artifacting from software correction? the images have already been corrected. they look a little strange.

If you aren't already shooting RAW, I highly recommend you start as soon as possible. It's always best to get your exposure correct in camera of course. For those of us that don't get it right all the time, shooting RAW gives you quite a bit of flexibility in adjustment for exposure and white balance when necessary. I can be off by a full stop and adjust in my RAW conversion using Lightroom with no noticeable effect on the quality of the image.

I would also recommend you practice shooting in manual mode to take complete control over the exposure of your images. It takes time, practice and studying to get it down but once you do it will become like second nature for you and you won't have to worry about the camera settings having a negative impact on the quality of your work.

Good luck!

Mat

1056
Adobe Stock / Re: Poor $ week on fotolia
« on: May 21, 2018, 19:05 »
my may sales incredibly down on fotolia, my weekly rank constantly down, almost 50% down in two weeks, this situation is very frustrating...

I am following this thread with interest. I'm seeing growth in many accounts but would like to understand why some of you are not.

@Madman will you answer the following questions for me please?

How many files are in your account?
How long has it been since you have submitted new content?
When you most recently submitted new content, how many files did you submit?
Have you synced your Fotolia account with Adobe Stock yet?
If not, why not? 

Thanks,

Mat

1057
Adobe Stock / Re: Is the Adobe Stock site down?
« on: May 15, 2018, 13:08 »
Are you using ftp or the contributor portal drag and drop?

Ive tried both options with the same results. No matter what I do, certain images cannot be submitted (despite them meeting all the technical requirements.)

Please send a ticket to support via the portal and I'll take a look.

-Mat

1058
Adobe Stock / Re: Is the Adobe Stock site down?
« on: May 15, 2018, 10:47 »
Just wondering if the Adobe Stock website is currently down? Ive been trying multiple times but I cannot access it. A message comes up saying: "503 Service Unavailable -No server is available to handle this request."

My apologies for any inconvenience this may cause. The contributor portal is temporarily offline and should be back up and running soon. I appreciate your patience.

-Mat Hayward

We are back up and running. Thank you for your patience!

-Mat

1059
Adobe Stock / Re: Is the Adobe Stock site down?
« on: May 15, 2018, 10:19 »
Thanks for the reply, Matt. By the way, when I'm uploading to Adobe Stock, I'm still experiencing those technical issues where some of my images will not make it through the portal. I'd say roughly half of the images I try and upload don't make it through. Trying multiple times and on different days doesn't seem to make a difference. It's hard to build up a decent sized portfolio on Adobe Stock when so many images cannot be submitted.

Are you using ftp or the contributor portal drag and drop?

1060
Adobe Stock / Re: Is the Adobe Stock site down?
« on: May 15, 2018, 09:53 »
Just wondering if the Adobe Stock website is currently down? Ive been trying multiple times but I cannot access it. A message comes up saying: "503 Service Unavailable -No server is available to handle this request."

My apologies for any inconvenience this may cause. The contributor portal is temporarily offline and should be back up and running soon. I appreciate your patience.

-Mat Hayward

1061
General Stock Discussion / Re: Universal MR for stock sites
« on: April 25, 2018, 10:40 »
Thank you for your response!

So this MR should do the job for Pond, shutterstock, adobe stock, istock? (attachment)

I can confirm it will work for Adobe Stock!  ;)

1062
I'm sure this is a question already asked a million times but if I already have a portfolio with fotolia do I have to resubmit them to adobe stock? or are they already on there? I just signed up for an adobe stock account and it asked if I already had a fotolia portfolio and I clicked the box saying I did but none of my photos showed up.

As mentioned, all content on Fotolia already is already on Adobe Stock so no need to resubmit. If your Fotolia images don't appear in the contributor portal after you created your Adobe Stock account it means something went wrong in the sync process. Please click the "contact us" link a the bottom of the contributor portal and open a ticket. We will likely need to delete your Adobe Stock account and have you start again.

-Mat

1063
The zip pack was excepted as is. Apparently no problem on my end. I still think that unloading thing has a small bug.  :-\

In the zipped folder the artboard doesn't need to be 15MP (only the JPG does).

-Mat

1064
I guess the old Fotolia page is now dissolved? Never to be seen again?  :(
Also I think there's a bit of a bug. You can upload a zip file containing your EPS10 file with JPG but if you just upload the EPS10 file, the app complains that your art board is too large. What's up with that?
Also now those links in everyone's sig with the little icon needs updating. I think they no longer lead to a user's Adobe port.  Just thought I mention.  :)

No, Fotolia is still up and running.

It's likely the error message you are receiving regarding your vector is that the artboard is too small. It must be at least 15MP for a direct upload.

https://helpx.adobe.com/stock/contributor/help/vector-requirements.html

https://helpx.adobe.com/stock/how-to/submit-sell-vector-art.html

-Mat

1065
Adobe Stock / Re: Payment Delay at Adobe?
« on: April 12, 2018, 02:39 »
Mat, I have a payment that's been pending since Apr 1, and now I have about $75 in sales I can't request payment. There haven't been any large sales that should hold anything up. I couldn't find any contact info anywhere on the site.

Should I go to the Fotolia site to get help? And speaking of which, will these two ever be merged?

Generally payments are made within a week of the request. There can be delays from time to time, I apologize for any you may have encountered. If any of you are still waiting for a payment request submitted on or before April 1, please create a support ticket in the Contributor Portal and I'll look into it for you asap.

I'm working in Paris this week so my response time is going to be different than normal but I am checking emails and support tickets and will respond as quickly as possible.

Thanks,

-Mat

1066
Adobe Stock / Re: Did AS raise minimum payout value to $50?
« on: April 09, 2018, 18:50 »
Some time ago it was 35, right?

The minimum payment has always been $50.

-Mat

1067
If I had to delete a video clip from Fotolia will it automatically delete from Adobe Stock?

Thanks for the advice.

Yes, your portfolio is the same at both sites.

Mat

1068
Hi All,

Later today, the contributor portal is scheduled for routine maintenance and will be offline for approximately 1 hour. This will happen at 4PM Pacific time.

Thank you,

-Mat

1069
Adobe Stock / Re: Keyword order in Lightroom
« on: April 03, 2018, 10:17 »
Mat thanks a lot for your answer,
Beyond the important time spent prioritizing keywords I wonder about the relevance of the system. We know that the first keyword "weighs" the heaviest and that the 7th has practically no more impact in the search engine. This means that for a given theme, for example a family on the beach, all contributors, if they do their job well, will use the same or almost the same keywords.
At present with tens of millions of images covering the most popular themes and the growing number of new images arriving every month how the buyer can find what he is looking for without spending a crazy time looking through pages of images.
Not prioritizing keywords may allow more creativity in the search by allowing the buyer to choose from 20 or 30 keywords.
What do you think?

We have a very strong team dedicated specifically to search. I appreciate the feedback and will be sure to share it with the team.

-Mat

1070
Can't find anywhere on Adobe where it says sync with Adobe if you already have a Fotolia account.
The choice is either, 'Get Started' or 'I already have an Adobe ID'. I have an Adobe ID as subscriber to PS and LR but based on the experience of another poster here (RCerruti), I'm not going to enter that Adobe CC ID because it will probably reject all my already accepted Fotolia images.

So........where's the sync button because I don't see it?

Create an account using your existing Adobe ID. If the Adobe ID is the same as your email listed with your Fotolia account, the sync process will start automatically after you confirm your intent.

If it's a different email address you will be asked if you are an existing Fotolia contributor during the setup process. Select yes at which time you will be prompted to enter your Fotolia login name and password.

-Mat

1071
Adobe Stock / Re: Keyword order in Lightroom
« on: April 02, 2018, 09:49 »
I appreciate the feedback. The workflow I described it what I have found works best for me personally. It certainly isn't for everyone.

There is another option that will save you some time if all the keywords in the series are to be the same. I recommend you change the order on one file then click the "Paste Keywords" button in the upper right corner. Copy the entire list of keywords and paste them into the remaining files. You can do this by either pasting into the top box and clicking the tab key to distribute them or within the paste keywords section.

-Mat

1072
Thanks for the numbers @beboy, that's helpful. Adobe Stock does not sell .svg files. Those will remain only visible at Fotolia.

Kind regards,

Mat

Dear Mat, thank you for reply, yes most of my files are in .svg format. so my question is what should I do now!
can I reupload those in adobe stock in ai/eps format?

Thanks

No, you cannot resubmit the same file in a different format. You would need to first delete the svg version then submit the AI or EPS file. Doing so may result in a rejection of the file as there is no guarantee the review result will be the same.

-Mat

1073
Adobe Stock / Re: Keyword order in Lightroom
« on: March 30, 2018, 09:27 »
Hi Mat,
An improvement that would change the life of the poor contributor entering his images on AS, the possibility on Lightroom (I think 95% of photographers work on it) to choose the order of keywords, alphabetical or by order of entry.

It would be revolutionary and would save incredible time.

I know it doesn't depend on Adobe Stock directly but since Lightroom is an Adobe creation I guess the developers have to cross paths at the coffee machine from time to time ;)

I don't think it's very complicated to put this system back in place already existed on an oldest version of Bridge (another Adobe production)

I've asked the LR team about this very thing in the past. A big part of the appeal to LR is the organizational features. Removing alphabetized keywords would disrupt that feature and make it less organized for use beyond stock keywording.

In my personal workflow, all of my RAW conversions are handled in LR. For the sake of organization I use one main library and add one or two keywords to describe the shoot so I can find the images at a later date in Lightroom.

Once my conversions are done and I have exported my JPG files to my hard drive I then open the JPG files in Bridge and add my stock keywords there. Through Bridge, the keywords stay in the correct order and my LR library isn't overwhelmed with thousands of keywords that don't apply to the organization of the library.

I then use the drag and drop feature at Adobe Stock to upload. If you haven't tried drag and drop uploads for a while, I recommend you give it a fresh look in the Adobe Stock Contributor Portal. It takes an unlimited number of files and is pretty dang fast.

I understand your requests for either changing LR to keep the order of keywords as you have added them or to remove the relevance weight in the Adobe Stock search. I don't anticipate either of these changes taking place any time soon. My best advice is to update your workflow to simplify the process. My way might not be the best way, I would be interested to learn what others are doing. What I've described is simply the best way that I have found to make it work for me.

Thanks for the feedback,

Mat

1074
Hi All,

Adobe Stock is hosting a workshop just before NAB in Las Vegas. It's coming up quick but there are a few spots left so if you are interested, please let me know asap. We've got some great models and a phenomenal location. Transportation from the Convention Center, food and beverages are provided. 

This workshop is geared towards photographers wanting to learn more about flipping the switch to create sellable stock video. We'll be shooting in the field on Friday and learning Post Processing, indexing and more in the classroom on Saturday.

More information can be found here: https://nab18.mapyourshow.com/7_0/sessions/session-details.cfm?scheduleid=388

I hope to see you there!

Mat Hayward
email: [email protected]


1075
Is there a way to conveniently set new thumbnails for footage files on the Abobe contributor site?

Not yet. This is one of the most requested features and I've communicated it to the development team loud and clear. Hopefully it will happen but I don't know when that would be.

Thanks for the suggestion,

Mat

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