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Messages - MatHayward
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1251
« on: September 20, 2016, 15:31 »
I have an existing Adobe account for the webstore, should I login with that account to sync my Fotolia portfolio? I can't seem to login with my Fotolia login when signing in on Adobe.
@Noedelhap, yes use your existing Adobe ID. Your Fotolia credentials won't work when logging into the Adobe Stock portal. -Mat
1252
« on: September 20, 2016, 13:46 »
Mat, I can't sync account. What can I do?
My screenshot with problem is below.
thnx
You might need to reset your password at Fotolia. Be sure it meets the criteria I mentioned in the thread above. I have to hop on a plane right now so I'll be offline for a bit. If you are still having trouble after resetting your Fotolia password, send me an email directly and I'll ask the team to take a look at your account. email: [email protected]Thanks for your patience, Mat
1253
« on: September 20, 2016, 13:35 »
Sorry guys my question again!
My email for Adobe ID is different as my email login for Fotolia site.
I would really like to know what to choose to sync correctly my Fotolia account with new Adobe Contributor portal: "Create an Adobe ID" or "Continue with my Adobe ID" ? It is OK to choose Continue with my Adobe ID although i have different email for Fotolia contributor page?
Thank you 
You should be able to keep your existing Adobe ID and sync it to your existing Fotolia account. It just won't be automatic since your email address is different.
Mat,
I have 2 adobe IDs: an old one using an Yahoo account and a more recent one using a Gmail account.
I had to create a new account when I decided to go for PS and LR cloud subscription, since the offer was better for new subscribers than for existing Adobe users. (strange, but that's a different topic)
Today, when I opened my new Adobe contributor account, I used the old Yahoo email (not the one I'm using to pay for PS and LR)
When I try to "manage my Adobe ID" (upper left menu) to switch to my Gmail account (the one I use to pay for PS and LR), I am told that my Fotolia account is "already in use". See the attachment.
Is there an advantage for FT/AS contributors to use the account used to pay for LR and PS?
If yes, can you explain why and let me know how to re-sync my second, active, Adobe ID to my Fotolia account?
Thanks.
The only advantage I can think of to using the Adobe ID associated with your Creative Cloud membership is that you can upload directly through Lightroom and Bridge. Another benefit is that you won't need to log out and back in when going from processing your work to working in the portal. I'm learning first hand this can get a bit confusing but as with anything, over time it will become second nature.
Unfortunately, once you sync your account with an Adobe ID you can't switch it to a different ID or re-sync.
-Mat
I see.
Then is there a way to be able to cancel my existing cloud subscription and re-subscribe with the old Adobe ID, while maintaining the same cost structure I already signup for?
That's a great question. Unfortunately I'm not qualified to answer it. You will need to check with Adobe Customer Support directly for any Creative Cloud questions. Sorry about that. -Mat
1254
« on: September 20, 2016, 13:27 »
Thanks Matt for coming back about passwords.
What about commission rates being different on the two sites, Adobe Stock is showing a lower commission, so they are not syncing.
Like the clean look
Commission rates are the same. All images sold on Adobe Stock are paid 33% of the price paid. Fotolia subscriptions also result in commission of 33% paid. Fotolia credits sales are paid a percentage based on your rank. Please note that in your sales stats on Adobe Stock, this will also include your Fotolia sales just like Fotolia stats include Adobe Stock sales.
Is that where the disconnect is or is there another issue? If so, please provide specific details so I can check it out.
Thanks,
Mat
Hi Mat,
Thanks for getting back to me, I can see what going on its a bit confusing, the Fotolia site is reporting in credits and the Adobe site is reporting in pounds sterling.
Not sure of the correlation between these two sites in terms of money, but hope they are the same.
Many thanks
Roy
Thanks for clarifying. It's the same currency. What credits are worth in Fotolia is based on the zone you registered your account in. In your account for example, one credit should be equal to one pound. If you were registered in the US zone, one credit is equal to $1 USD. The money is the same, it just reads a bit differently on the portal. -Mat
1255
« on: September 20, 2016, 13:23 »
Sorry guys my question again!
My email for Adobe ID is different as my email login for Fotolia site.
I would really like to know what to choose to sync correctly my Fotolia account with new Adobe Contributor portal: "Create an Adobe ID" or "Continue with my Adobe ID" ? It is OK to choose Continue with my Adobe ID although i have different email for Fotolia contributor page?
Thank you
You should be able to keep your existing Adobe ID and sync it to your existing Fotolia account. It just won't be automatic since your email address is different.
Mat,
I have 2 adobe IDs: an old one using an Yahoo account and a more recent one using a Gmail account.
I had to create a new account when I decided to go for PS and LR cloud subscription, since the offer was better for new subscribers than for existing Adobe users. (strange, but that's a different topic)
Today, when I opened my new Adobe contributor account, I used the old Yahoo email (not the one I'm using to pay for PS and LR)
When I try to "manage my Adobe ID" (upper left menu) to switch to my Gmail account (the one I use to pay for PS and LR), I am told that my Fotolia account is "already in use". See the attachment.
Is there an advantage for FT/AS contributors to use the account used to pay for LR and PS?
If yes, can you explain why and let me know how to re-sync my second, active, Adobe ID to my Fotolia account?
Thanks.
The only advantage I can think of to using the Adobe ID associated with your Creative Cloud membership is that you can upload directly through Lightroom and Bridge. Another benefit is that you won't need to log out and back in when going from processing your work to working in the portal. I'm learning first hand this can get a bit confusing but as with anything, over time it will become second nature. Unfortunately, once you sync your account with an Adobe ID you can't switch it to a different ID or re-sync. -Mat
1256
« on: September 20, 2016, 12:49 »
Thanks for the suggestion Cathy. Unfortunately, I don't have an Adobe account, so I'm using my Fotolia login as instructed. Not sure what additional benefits for all of us there are in having each contributor manually log in and sync (with problems that arise such as mine) as opposed to just either rebranding or syncing everything over while keeping usernames/passwords intact. While I see a lot of "it's a good idea" and "you may lose ranking", I don't see any obvious benefit, aside from editing ability after approval. Which they could just probably provide on Fotolia if they wanted to.
Hi @Daryl Ray, thanks for sharing your feedback. I apologize for any confusion I created for you. There is no obligation for you to sign into the portal if you do not want to. My intent was to inform you it was an option if you wanted to check it out. Your Fotolia will continue to act as normal and your portfolio will be available at Adobe Stock regardless of whether you submit via Fotolia or Adobe Stock. If you do want to log into the portal you will need to either sync to an existing Adobe ID or since it appears you do not already have one, you will need to create an Adobe ID. Your Fotolia credentials do not automatically generate an Adobe ID. -Mat
1257
« on: September 20, 2016, 11:30 »
Ok, this is weird, I put my EL price to 100 and now it shows 80?
You are not able to adjust your extended license prices when submitting through the portal. If you are ranked silver or higher, the price will automatically be set to 80 credits. I'm happy to do bulk changes to 100 credits on your portfolio if you reach out to me directly. -Mat
1258
« on: September 20, 2016, 11:28 »
Thanks Matt for coming back about passwords.
What about commission rates being different on the two sites, Adobe Stock is showing a lower commission, so they are not syncing.
Like the clean look
Commission rates are the same. All images sold on Adobe Stock are paid 33% of the price paid. Fotolia subscriptions also result in commission of 33% paid. Fotolia credits sales are paid a percentage based on your rank. Please note that in your sales stats on Adobe Stock, this will also include your Fotolia sales just like Fotolia stats include Adobe Stock sales. Is that where the disconnect is or is there another issue? If so, please provide specific details so I can check it out. Thanks, Mat
1259
« on: September 20, 2016, 11:00 »
Sorry guys my question again!
My email for Adobe ID is different as my email login for Fotolia site.
I would really like to know what to choose to sync correctly my Fotolia account with new Adobe Contributor portal: "Create an Adobe ID" or "Continue with my Adobe ID" ? It is OK to choose Continue with my Adobe ID although i have different email for Fotolia contributor page?
Thank you
You should be able to keep your existing Adobe ID and sync it to your existing Fotolia account. It just won't be automatic since your email address is different.
1260
« on: September 20, 2016, 10:59 »
There is no "thumbs", when viewing sales through adobe...
I have a question though, how do you set price for EL through Adobe, I'm uploaded few files there, I don't see that option...
@Dumc, thanks for the questions. We are aware of the thumbnail issue in the sales page. Hopefully that will be fixed soon. You can't adjust prices in the portal at this time. The extended license is set to 30 credits for white rank, 60 credits for bronze and 80 credits for silver and above. If you are at a higher rank and prefer to upload through the portal but want different EL prices you are welcome to contact me directly for bulk changes to pricing on your entire portfolio. @H20 you may have an old password grandfathered in at Fotolia but the same criteria now applies for both FT and AS. Password must be at least 8 characters long, have at least one capitol letter, one lower case letter, one number and one special character. @wordplanet, great suggestion. I will add it to the list of feedback and requested features. @seanlocke, thanks for the information. I'm not sure what would have caused that. I'll make a note for the engineers. @graphs80, you can set the main category. One of the biggest pain points reported by contributors regarding the upload process was the category selection process. The intent is to simplify it for everyone. @alexzappa yes, you can submit to Adobe Stock ftp if you prefer. It doesn't make a difference though. If you upload via Adobe Stock ftp the files will show up in Fotolia indexing tool also and vice versa. @Dodie, commission structure is the same. No changes have been made and it doesn't make a difference if you submit via the portal or Fotolia. -Mat
1261
« on: September 20, 2016, 09:49 »
This seems like valuable info on why to sync your accounts....
Adobe Stock Contributor - Are there any advantages when I sync my account?
Yes! You will have access to your existing assets and account information in the Adobe Stock contributor portal and can continue to enjoy the benefits of your Fotolia rank instead of starting over with a new account.
I can't figure out what that means exactly. If they terminate Fotolia.. and your account isn't synced, you loose your rank? Or, your sales/search placement on adobe are only rank based if your accounts are synced?
Great point @Leaf. If you opt not to sync and you create a new account with your Adobe ID on the contributor portal you will essentially be starting a new account in addition to your Fotolia account. Rank will still count, however you will be starting over at white on the content you submit through the portal. That content would not be added to your existing portfolio and those sales will not count towards your existing rank but instead will begin working towards a new rank. There is no reason not to sync that I can think of. -Mat
1262
« on: September 20, 2016, 07:18 »
I am also interested in a csv for video workflow!
Duly noted! That feature isn't available at this time though I have logged the request.
1263
« on: September 20, 2016, 07:16 »
So what are the benefits if we already upload to Fotolia?
Why should we move to the new site?
Thanks for the great feedback everyone. Keep in mind, this is a beta site so more features will be released as time goes on. Your input it very helpful. Right now, the bulk of the features will benefit contributors new to the submission process. We are working to simplify the upload process for everyone. As the beta site evolves, I expect you will begin to see more and more features that are advantageous to your workflow. If you are content with the Fotolia upload experience, there is no reason for you to change at this time though I still recommend you sync your accounts and take a look. There are currently several specific features that you may like as existing contributors. In the Adobe Stock contributor portal you will find the auto-keywording tool which is helpful if you are not adding your metadata in advance. In addition, you can drag and drop your images into the web uploader which was a feature many have asked for. There is not a limit as to how many images you can drop at once which was another feature requested by many. Also, something else that will be useful for some of you is that in the portal you can edit the keywords and title of your existing content if necessary. -Mat
1264
« on: September 20, 2016, 06:58 »
Just having a look round. All reference to rank refers to "Fotolia Rank", nothing about rank on AS. Dude tell me you aren't thinking about busting our ranks and commissions down for AS sales.
Your Fotolia rank is still relevant in the same ways. All Adobe Stock sales will add to your sales count for rank at Fotolia. -Mat
1265
« on: September 20, 2016, 06:56 »
Also just to clarify. If we upload to FL our content is mirrored to AS, is the inverse also true? If I upload to AS will my content also go to the old FL site? Is there any extra delay in either direction?
Yes, all approved content submitted through the portal will appear in your Fotolia portfolio also. -Mat
1266
« on: September 19, 2016, 23:26 »
I know this is off topic, but did Fotolia stop reviewing files? I still have images awaiting moderation from February. Sorry for being off topic. Congrats on the launch.
@cthoman, no we didn't stop reviewing files. Send me an email with your account information and I will be happy to take a look for you to see what is going on. -Mat email: [email protected]
1267
« on: September 19, 2016, 23:14 »
What does the new Adobe Stock Contributor Portal mean for existing Fotolia contributors? If you are an existing Fotolia contributor, you can continue to upload and submit your content through Fotolia theres no change. Your content will be featured on both Fotolia and Adobe Stock and is available to the words largest creative community. Interested to try the new Adobe Stock Contributor Site? By all means, go ahead! When you sign in for the first time you will be prompted to sync your Adobe ID with your Fotolia account. If your email address is the same for both, we will do this automatically. Syncing with your Fotolia account means that your Fotolia portfolio and rank will be available in the Adobe Stock Contributor portal. Theres no impact to your Fotolia account, you can continue to log in on Fotolia with your credentials as before. We strongly recommend to sync your accounts, which is only available on your initial login. You will not have the option to do it at a later time. Check out our Contributor tutorial page for instructions how to use the new site. For more information, FAQs and submission guidelines, check out our Learn & Support page here: https://helpx.adobe.com/stock/contributor/topics.html
1268
« on: September 19, 2016, 23:05 »
We are happy to announce the Adobe Stock Contributor Site https://contributor.stock.adobe.com, a new platform that allows you to upload and sell your photos, illustrations, videos and vectors to the worlds largest creative community. Our goal was to design a portal that makes it easy and fast to upload, index and submit your content. You can upload as many images as you want at once and the new auto-keyword feature is a time-saving tool that generates the first five keywords of each image you submit. Of course these can be modified, re-ordered and replaced as you desire. Youll also have the ability to upload images to Adobe Stock directly from Lightroom CC and Bridge CC. Our goal is to open the feature to more content types and to integrate into more CC applications soon. Check out our Contributor tutorial page for instructions how to use the new site and how to create successful stock photos, vectors and videos. For more information, FAQs and submission guidelines, check out our Learn and Support page here: https://helpx.adobe.com/stock/contributor/topics.html
1269
« on: September 13, 2016, 12:29 »
Good for you on thinking outside the box (no pun intended) to get the shot you want! A bathtub and a tee shirt...use what you've got to get it done. I love it!
Your second sample the white balance looks a bit worse than your first unfortunately. It's very green on my monitor. The sampler tool you are looking for looks like an eyedropper. Select that tool then click on a spot in the image that is white. In this case, click your backdrop. It's not perfect but it will get you more in the ballpark for correct white balance. Adjust it accordingly.
Good luck!
Mat
1270
« on: September 07, 2016, 16:21 »
To contribute images of graffiti at Adobe Stock you would need to submit a property release signed by the graffiti artist and possibly the building owner since the graffiti generally identifies the building also.
-Mat
1271
« on: June 23, 2016, 13:32 »
for the price of what we are paid do the buyers deserve the image at higher resolutions? For example, the newer canon 5DS (50 mp) cost almost five thousand dollars (body only) plus the cost of decent lenses. Do we get more $$ for using this high end equipment- No!
The microstock model wasn't created to offer images using high-end equipment, or high-dollar shoots. If a photographer wants to pay $5000 for a camera to shoot microstock, that is their choice. The same job can be accomplished with a camera under $1,000. If you have high-end equipment and want to make more money, there are macrostock agencies to submit to that will help you recoup your expenses.
I feel like that was probably true a few years back. These days I am seeing more and more very high quality content produced with all levels of cameras. Regardless of what tool you are using you need to have a certain skill set to produce good quality stock imagery. A bad photographer with a great camera is still going to produce a bad image. The reverse is also true. I find the better the tool I'm using, the better quality of work I produce. More wiggle room. Without a doubt, photographers can produce great stock with an inexpensive camera. I think it's more challenging and requires a great level of skill to compete in this market however. I often wonder when I see photographers producing amazing images with inexpensive, low quality cameras how much more potential they could have using better tools. A faster shutter speed can capture an image a split second apart that creates more drama. More dynamic range allows great flexibility in post, etc. This is my way of justifying the 1DX Mark II I just purchased. At least that's the story I gave my wife before I cut the check. I could see in her eyes she wasn't buying my story but I got away with it anyway.  -Mat
1272
« on: May 17, 2016, 10:46 »
When setting a new password you need to make sure there are at least 8 characters including a minimum of 1 capitol letter, 1 lower case letter, 1 special character and 1 number.
-Mat
1273
« on: May 12, 2016, 10:34 »
I can tell you with pure honesty that I have received the best support of any kind, photography related or not through Canon CPS. I cannot say enough about how great they are. In preparing to cover the Oscars Red Carpet a couple of months ago, the Seattle CPS rep went above and beyond the call of duty to set me up with some killer gear, top level technical support and more for almost a full week (there were some unique challenges with the assignment that required extra work). He called in experts to troubleshoot with us and got everything sorted for me in time. That was one experience that was unique. Their general services are well worth the price. If you have issues with your gear you get priority service and an incredibly fast turnaround time. The quality of work is exceptional and you get discounted rates on repais. They loan you equipment to try before you buy...plus you get a cool pin I really can't say enough good things about them. If you are a Canon user, you should seriously consider joining: http://www.cps.usa.canon.com/-Mat Hayward
1274
« on: April 05, 2016, 20:19 »
Why isn't sketch enough proof?
@VB, If you are posting a sketch of your vector in the model/property release section that is automatically going to trigger a release issue notification every time. The only thing you can post in there is an actual property or model release. More than likely you will be OK simply leaving that area blank for vectors. If you are still being prompted to submit a release after posting the image with the release section blank be sure to print and sign your name as both the contributing artist and the property owner (you will also need a witness printed name and signature) and be sure that your name on the release matches your name in your account profile. You can print our releases from here if necessary: https://us.fotolia.com/Contributor/MyReleases?download_release_templates=1Feel free to send me an email directly if you continue to have concerns with this issue. My email address is [email protected]-Mat Hayward
1275
« on: February 18, 2016, 10:12 »
@mike123, please send me an email with your login name or account number and I will take a look for you. Kind regards, Mat Hayward email: [email protected]
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