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Messages - MatHayward

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126
Adobe Stock / Re: Adobe Stock Creative Cloud Bonus Program
« on: August 08, 2019, 20:59 »
I notice Mat doesn't even bother responding to the illustrators. We're worthless, why make an effort? Why even offer Adobe Illustrator? We can draw sh!t by hand.

Sorry Shelma, I'm not ignoring you. We don't have a standalone version of Illustrator available as a bonus at this time. You would need to submit 300 videos in addition to your vectors to receive a complimentary code for the full Creative Cloud which does have Illustrator in it. Your feedback has been noted. I'm sorry you are disappointed.

Best regards,

Mat

127
Hi Everyone,

In addition to the Creative Cloud bonus program announced earlier today, I have more good news to share. We have started accepting Illustrative Editorial submissions from individual contributors. As we are just getting started, we have limited this access to contributors ranked at Emerald or above (25,000 downloads or more). We will expand this access in the future. For now, if you are not ranked at Emerald or above though you feel you have a strong Illustrative Editorial collection already established you may write to us for consideration via the contact us link at the bottom of the contributor portal. Be sure to include a link to your existing work. 

To understand what Illustrative Editorial is and to learn about our guidelines, please review the information here: https://helpx.adobe.com/stock/contributor/help/illustrative-editorial-content.html

I'm looking forward to seeing what you submit!

-Mat


128
Adobe Stock / Re: Adobe Stock Creative Cloud Bonus Program
« on: August 08, 2019, 11:02 »
I've got good news to share with you. The Adobe Creative Cloud subscription bonus program is back!

You can read all the details here: https://helpx.adobe.com/stock/contributor/help/creative-cloud-bonus-FAQ.html

If you have 300 or more files approved that have been submitted in 2019 with at least a 50% approval ratio you will receive via email in the next 6 weeks a code for a complimentary year of Adobe Creative Cloud Photography plan (20GB).

If you have 300 or more video files approved in 2019 with at least a 50% approval ratio you will receive a code for a complimentary year of the Adobe Creative Cloud All Apps plan.

We are appreciative all of the amazing contributors at Adobe Stock. This bonus is our way of saying thank you for your effort. We look forward to seeing the work you create with Adobe software at Adobe Stock!

-Mat Hayward

Thanks Mat this is great news... is it like last year if you qualify for the video and the phots you get both or is it one or the other this time? Very nice perk... helps keeping expenses down which is always good 👍🏻

This is covered in the FAQ I linked in my original post. Here is a hypothetical scenario to answer your question. Let's say you have 300 approved 2019 images right now. You qualify for CCP bonus and will receive the code in the first wave of code emails. Then in 2 months you have your 300th video approved, you would receive a code for the full CC after.

If right now you have 300 videos from 2019 and 300 images you would only receive the CC code since it has all the programs offered in CCP already included. Does that make sense?

-Mat

129
Adobe Stock / Re: Adobe Stock Creative Cloud Bonus Program
« on: August 08, 2019, 10:59 »
Great news, (for once!), and I should qualify for the Photography plan again.

However, I recently upgraded to the full CC package, so will I be offered a discount to the value of the photo plan?

Thank you!

Kat

Hi Kat,

No, there isn't a discount option based on the CCP bonus. You could gift it to a friend or family member. If you did, I'm sure you would be regarded as a personal hero to whomever you gifted it which is a priceless opportunity right? :) 

-Mat

130
Adobe Stock / Re: Adobe Stock Creative Cloud Bonus Program
« on: August 08, 2019, 10:20 »
Dang, I don't have that many video uploads to qualify for the whole package :(

Then you had better get busy producing new content Sean. There is still plenty of time!  :)

-Mat

131
Adobe Stock / Adobe Stock Creative Cloud Bonus Program
« on: August 08, 2019, 09:57 »
I've got good news to share with you. The Adobe Creative Cloud subscription bonus program is back!

You can read all the details here: https://helpx.adobe.com/stock/contributor/help/creative-cloud-bonus-FAQ.html

If you have 300 or more files approved that have been submitted in 2019 with at least a 50% approval ratio you will receive via email in the next 6 weeks a code for a complimentary year of Adobe Creative Cloud Photography plan (20GB).

If you have 300 or more video files approved in 2019 with at least a 50% approval ratio you will receive a code for a complimentary year of the Adobe Creative Cloud All Apps plan.

We are appreciative all of the amazing contributors at Adobe Stock. This bonus is our way of saying thank you for your effort. We look forward to seeing the work you create with Adobe software at Adobe Stock!

-Mat Hayward

132
Hey Matt, wondering if you can give some input on a bug/weird design choice (hopefully bug...)

On anyones public profile page, if they have collections at the top (as I do), theses collections are completely blank to look at until you hover a mouse over them. No picture, no collection name, nothing.

Tried Safari and Chrome, tried multiple people's portfolios. All the same.

Thoughts?

Thanks

Thanks for the post. We are aware of this and it has been reported to our engineering team. I'm hoping it will be resolved soon but I don't have insight into where it stands in the list of priorities right now.

-Mat

133
Hello friends. Does anyone have experience with uploading files in Adobe Stock one time as an raster illustration and once more as a vector. In Shutterstock where the two sections are divided this was allowed. There are also separate sections for both things in Adobe Stock, but the site rules do not say anything about it. People looking for illustrations look for them in the illustrations section where the vectors are not displayed. And people searching for vectors look in a section where the illustrations are hidden. In the last weeks, Adobe has closed the accounts of many people without warning for a similar content and that's why I'm a little scared and I do not want to risk and I'm looking for a some information here.

This is strictly prohibited. Only submit the vector version.

thanks,

-Mat

Help Mat, what do I do now. Uploaded a raster in 2014 (for example), it got some downloads, and now I've decided it was good enough to make a vector. So I want to upload that version. Do I delete the raster, lose the views and sales, possibly search rank, or what?

Yes, if you intend to upload a duplicate copy in a different format you need to first delete the existing file. If as others have suggested, you make some changes to the file you should be OK. It can be a fine line though...just be careful not to spam. At the end of the day, our moderation team is very reasonable.

-Mat

134
Hello friends. Does anyone have experience with uploading files in Adobe Stock one time as an raster illustration and once more as a vector. In Shutterstock where the two sections are divided this was allowed. There are also separate sections for both things in Adobe Stock, but the site rules do not say anything about it. People looking for illustrations look for them in the illustrations section where the vectors are not displayed. And people searching for vectors look in a section where the illustrations are hidden. In the last weeks, Adobe has closed the accounts of many people without warning for a similar content and that's why I'm a little scared and I do not want to risk and I'm looking for a some information here.

This is strictly prohibited. Only submit the vector version.

thanks,

-Mat

135
Adobe Stock / Re: How to sell 3d models in Adobe Stock?
« on: July 10, 2019, 09:55 »
I saw that there are 3d models in Adobe Stock but in upload page I dont see options to upload in .c4d .max .blend
It is possible to upload 3d models in Adobe Stock?

For now, our collection of 3D images is by invitation-only and represent a relatively small group of artists and agencies. Over time, we may be expanding this to include a broader group of contributors.

Thanks for your interest,

Mat Hayward

136
Is there any way to edit/change the entire set of keywords on previously approved images by pasting in a new set (as you can do prior to submission)?
Ive tried deleting them all on the image in question then pasting in my normal coma separated batch but it doesnt seem to work - the engine treats them all as a single keyword and doesnt enable the OK box.

The reason for asking is ive submitted a load of images with completely incorrect keywords due to my having to repaste in the priority order ones from a CSV in Bridge since LR still wont support priority keyword export.  Entirely user error which i didnt notice at the time.

The end result is a load of pictures of windfarms with completely inappropriate keywords about roadworks and bridges etc.  I assume nobody manually checks keywords on review either as they should not have been approved like that!

Another thing i cant get to work - batch editing on submitted images.  I select multiple images, change the keyword by manually typing in one at a time but the change only happens to one image not all the ones selected.  Does this work somehow or isnt it meant to work like that?

Unfortunately no, it's a very manual process to update keywords on previously approved content. No bulk changes can be made right now.

-Mat

137
Hi.
I am sharing my experience for others to be aware. I am almost 5 years doing stock full time, with a portfolio of 15k videos and 5k photos.
3 days ago I found out my Adobe stock account is blocked. No further notice, nothing, just a message says it was blocked and email to contact.
If you ask me, treating this way someone who is working with you, someone who trusted you his work, someone who you share your income with is... Well, you fill the gap.
In my 5 years experience with all the different stock websites, there have never been anything like this.
So after I contacted them they let me know, the reason for blocking is "spamming with duplicated files". Duplicated files by their understanding is when you have the same file with different color grading, for example (that is the exact explanation they sent me).
So, I don't sure, who was checking my portfolio and how qualified he is... But my portfolio consists from dlog raw files + color graded version. This is how I work for a long time already (because both the dlog and the color graded selling to different auditory, not pond5, not SS, not all the other stocks I am working with, never had any problem with me uploading this way...) So... OK, I wrote them a request for someone who is qualified to check this out on their side, and of course, if this is their policy, and this isn't some reviewers mistake who don't know the difference between spamming dupes and uploading source+graded version... Ok, no problem, I'll accept this... 3 days, no answers, account blocked, my income (nearly 800$) blocked. What should I think about those people, who treat their contributors, who invest tons of time, like dogs, or even worse? I hope you read this, Adobe stock people, and ask yourself the same question I am asking: "Are we ok? How can we do better next time?"
Because there is a place for improvement.

Hi Rasika,

With you as an anonymous member of MSG I'm not able to find your account information or your submitted case. I'll be happy to take a look for you if you want to send me a PM with your Adobe ID. What you described does seem to be consistent with our general policy when it is discovered contributors are submitting multiple variations of identical files. The same would hold true if you are sending both vector and jpg versions of the same image. You need to pick a format you think is best and stick with that. In my experience you are better off submitting a color graded version of your clip vs log but that's entirely up to you. As noted, you cannot do both. When the moderation team sees a pattern of violations your account may be blocked and you are given a message to contact support to help get whatever the issue was sorted out. This is to keep the moderation system flowing consistently to keep review times as short as possible fo rall contributors.

This past week, Adobe in the US was closed for the Fourth of July holiday. We had team members working and answering contributor questions but there may have been some delays in response time. We strive for 2 hours max to get back to you when you write via the contact us page during regular business hours.

-Mat Hayward


138
Adobe Stock / Re: Syncing Adobe ID with your Fotolia
« on: June 11, 2019, 18:08 »
Is anybody else getting the prompt to Syncing Adobe ID with your Fotolia  on adobe stock id. Looks like the adobe stock and my fotolia id are not in sync now. I enter my fotolia login and password, I am getting "account is in already use". and it comes back to login dialog boxes again. Anyone else or just me having this issue?

This is an indication you were signed in with a different Adobe ID than the email associated with your stock account. As you noted, signing out then signing back in with the correct Adobe ID should fix this when it happens.

-Mat

139
Adobe Stock / Re: Adobe Stock webinar with video team
« on: June 04, 2019, 08:24 »
Great idea!
Will it be uploaded for so we can watch later?

+1

Yes, the link will remain the same to view the recording. If you can join live we'll be taking questions.

See you there!

Mat

140
Adobe Stock / Adobe Stock webinar with video team
« on: June 03, 2019, 16:31 »
Hi everyone,

This Thursday, June 6 at 4PM Eastern I will be speaking with Video Content Development Manager Dennis Radeke and Video Content Developer Paul McAniff about shooting video for stock. We hope you can join us!

https://www.crowdcast.io/e/adobestockvideo

Intro to Adobe Stock Video
What topics to focus on when shooting
Tips for photographers looking to contribute videos
Premiere Pro basics and uploading to stock
Q&A




141
I apologize for the last minute notification. Unfortunately we need to cancel the webinar scheduled for today. I'll reschedule as soon as possible and will let you know.

Best regards,

Mat Hayward

142
Hi Everyone,

Please Join Adobes Head of Content for Adobe Stock Brianna Wettlaufer as she talks with myself and Principal Photography Evangelist Terry White (also a stock contributor), about the need for more diversity in stock content.

This Wednesday, May 22 at 4PM PDT.

https://www.crowdcast.io/e/adobe-stock-diversity

-Mat Hayward

143
Hey Mat, I'm trying to publish a video collection from Adobe Stock to Adobe Portfolio and getting this error message:
"An error occured while trying to send your collection to Adobe Portfolio."

It's working fine for image collections. Can we not sync video collections? Thx

Video is not supported between Adobe Stock and Adobe Portfolio at this time.

-Mat

144
I was expecting some juicy new Adobe secrets and tips instead 8)

Sorry, but "Not Today."

I couldn't help myself. I really tried not to make this post.

-Mat

145
Thanks @GeorgeP7 for noting that my request for feedback was only if you liked the video! :) Just kidding of course, I (almost) always appreciate the candor in MSG.

"Do not produce expensive videos, but better features for contributors (AS-Cockpit is the worst on the market I know), more downloads with higher commissions, prevent mass uploads and ensure more fairness and better communication! "

@outdoorfreak: This wasn't a high budget production but I take your meaning. I promise that I am constantly pushing for new and better features in the contributor portal. I do know it needs work and it is important to me. We should have the best interface. Regarding "higher commissions, prevent mass uploads"...we did raise the minimum commission recently and I believe our rate in general is very competitive in the market but of course it would always be great to be paid more...the comment of yours that does have me scratching my head a bit is the "more fairness and better communication." When there is news that impacts contributors, my first stop is here in MSG. Communicating with the contributor community whether the news is great or not so great is my top priority so I welcome input and constructive criticism on how I can improve in that department.


"I would drop P5 exclusivity just for a chance to shoot in public with a jacket like yours!"

@georgep7: I would be embarrassed to share with you what I had to do to obtain that jacket. I'm sorry but I can't send it to you though you should still drop exclusivity and submit to Adobe Stock too :)

"Sorry Matt but does Adobe really think producing a video is going to in anyway shape or form improve things for contributors?"

@Sammy The Cat: Is producing a video going to improve things for you personally? No, I suppose not. That being said, as a contributor myself I do enjoy watching other photographers at work. You learn something from everyone you encounter. Either how to be, or how not to be. I leave it up to you to determine what you get out of watching me shoot. There are many aspiring contributors out there that don't have the experience you do that may need a little nudge to help figure out what or how to shoot. If I can reach some people and they get something out of it then I feel like it's worth the effort.

"I really appreciate Mat's effort, as I have always appreciated Mat, his kindness, his availability and his ability to always help others."

@Chichikov: Thanks for the kind words. I'm just quoting that portion of your post if that's OK with you. :)

Oh fine, I'll quote the rest....

"But I think the first thing we have to do when we produce such a video is to take care of its appearance as much as possible, down to the last detail, especially when we are a company that sells images.

And here this is really not the case.
The illumination during indoor shots, the light, the shadows and the reflections seem totally uncontrolled....
The volume of the music is far too high. I had to stop looking after two minutes because of the variations in the volume level at the limit of what is acceptable (not really in the LUFS standards).
It really gives the impression that Adobe can't afford it.... It's actually counterproductive in the end.
In addition, Mat speaks a little too fast for "the rest of us".

Nothing personal against Mat.
On the contrary, I am sorry that a person of good will, like Mat, is not better supported technically by Adobe, which surely has the means to provide better instruments and technical support, in order to create a product of much better quality."


I do appreciate the feedback on the technical aspects of the video. As mentioned above, this was not a high budget production and you're right, the light in the office was at times brutal. We are in the process of a remodel in Seattle and I am really hoping for larger and more windows. We had two videographers whom I really enjoy working with working on this one day shoot with the intent of showing a wide range of content being captured. There was a lot of back and forth between stopping and slowing down for the video production and moving forward with the shoot itself. We could have stuck with one theme in one spot and really locked in the technical aspect of the video but my personal preference was to focus on the content being captured. Your points are fair and I take them seriously. Someone else mentioned the volume of the music, I'll have to revisit that as I didn't really notice before we posted it live. As for me speaking too fast, I've heard that critique before. I really need to work on it especially for those for whom English is not their first language. Thanks again for the feedback, sincerely.


"I was just about to comment the same: You fail to focus on the video content when you hear such volume fluctuations.
One one hand we use Adobe products, with latest Premiere advertising the ease of audio match levels in vocals for example and on the other hand someone exposes Mat, diminishing his effort. I mean, I work as a video editor in broadcast TV and no matter the rush, I always look down right in Premiere to check sound volume when I mix (usually 4) differerent tracks.
Here someone leaves us with the feeling that never bothered to look, or listen, to the final video prior to export. These are the kind of mistakes that give room to negative comments."


@besttravelvideo Thanks for the feedback. Duly noted.

"I don't think any of the tips are useful to people that have been on this forum for a while, wrong target audience :P"

@Not Today: Well sure, if you are a veteran stock contributor with a long history and a deep portfolio then you know as much as I do about shooting stock. What I have learned over the years is that Microstock Group forum is not just the regular posters that have been doing this for a long time. There are many photographers reading this forum but not posting. It takes a bit of courage to jump into the lions den here sometimes. Hopefully the link reached some of them.

In addition...I'm an old dog learning new tricks and I know there are some of you out there reading this in the same boat. What worked well in the beginning of microstock stylistically is not necessarily what the trends are today. Authenticity and diversity are what customers are looking for so I would encourage you to never stop learning and evolving your style. Continue to shoot and create. I make no claims to be the catch-all expert on all things photography but for what I do know, I am an open book and am more than willing to share what I have learned with those that want to listen.

Again, thank you very much for watching and thank you for the feedback. I very much appreciate this forum.

Best regards,

Mat Hayward




146
Hi All,

I'm very proud to share a link to the newest video we created for Adobe Stock Contributors. If you have a moment, check it out here: https://theblog.adobe.com/tips-for-a-versatile-photoshoot/

If you like it, I would love to hear what you think about it  ;D
-Mat Hayward

147
Hi Bart,

What is the clip number? I'll be happy to look into it for you.

thanks,

Mat Hayward

148
Hi Mat,

Great webinar.

The question regarding copyright reminded me. I am about to send you a PM re. some particularly egregious infringement that has been going on on Fotolia and carried over to Adobe. I am hoping that the new ownership takes this seriously. It is a top selling person who has probably made tens of thousands off someone else's work given their placement in some of the most popular search results for years. Be interesting to see if this is taken seriously.


You should start a new thread on this. Its important but might not get seen when its off-topic in the webinar thread. I am interested in the answer.

So far no reply from Matt to my PM. I suspect the answer will be no answer or action. This particular person has been at it for years but is a little craftier than the average so it would take a bit of (minimal) investigation by the agency.

I'm sorry but I cannot provide support via PM through outside forums. Please submit a ticket via the Adobe Stock Contributor Portal through the contact us link at the bottom of the page. You can put my name in the subject so it is definitely assigned to me.

Thanks,

Mat

149
Thanks Mat,
I just watched the replay and got some great tips! Is there someplace where we can sign up to be notified of in advance of webinars? I can't find a place to subscribe to such notification on the contributor site.

Also I was wondering how we might lobby for a change to the witness signature requirement on releases. Getty/iStock & Pond5 don't have this requirement and Fotolia didn't. I recently left Getty and have thousands of images I want to submit to AS, but b/c many of the releases don't have witness signature I can't upload them to AS. Seems like a competitive disadvantage for AS to have this requirement. Really can't imagine that a release dispute will result in dragging in a witness to testify.

Thanks in advance for help on these 2 Qs!

ML

Thanks ML, you should be able to "follow" me on Crowdcast which I believe will then provide you with updates on new webinars: https://www.crowdcast.io/mhayward2909

We have a few planned and once I get the dates locked in I will be sure to post here in MSG also. Regarding the witness requirement on releases, yes I will bring this up again with our legal team.

Best regards,

Mat Hayward

150
Hi, when can we get to see the recording?

Any time! It's at the same link.

-Mat

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